I've used this business before and had no issues with the quality of the work. This time, however,…read morethe interaction with the owner after my visit was extremely uncomfortable. When paying, I was asked to rewrite my check to make it out directly to the owner and not the business itself. I made a light, offhand comment about it being a little unusual, but I was clear that it wasn't a problem--I immediately paid in full and left a generous tip. Later that day, the owner called me and spoke to me in a very aggressive and hostile manner, questioning whether I had an issue with how he runs his business. The tone of the call felt confrontational and unprofessional, and it left me feeling uneasy and very shaken. Regardless of any misunderstanding, I don't believe that kind of reaction toward a customer is appropriate. Because of that interaction, I would not feel comfortable returning.

Highly recommend this place!!! The staff worked their butts off and resurrected my baby! They are…read morehonest, hardworking, and kind. Thank you so much !!! I'll be back when she gets dirty!!

This is my 3rd or 4th year bringing my Suburban to The Automaster Spa. They do an extraordinary job…read moreinside and out. It truly looks like a brand new car when I pick it up. It is quite amazing how they transform my car. What puts this business over the top is Kevin. He offers THE best customer service around. He is so friendly and courteous and beyond accommodating. You need to look no further than The Automaster Spa for your detailing needs. You will NOT be disappointed!

I normally detail my cars on my own, but decided to try out The Automaster Spa this time. First…read moreoff, the two guys that helped me, Kevin and Mike, treated me very well. I felt like I was their only customer--Kevin made sure to go over exactly what I wanted and how I expected the car to be. The exceeded my expectation; the car was cleaner than new, I swear. The price was more than reasonable and I will definitely be back. Highly recommended.

*** Quality Body Work! *** Outstanding Customer service! *** I brought in my Mercedes for some body…read morework damage repair, and they were able to get my car in for repairs much faster than other local shops. Once the work began, it was completed quickly and on schedule! Wayne kept me fully updated on the progress of the car and returned calls very promptly whenever I called with a question. The quality of workmanship is 100%! I give my highest Recommendation to Burlington Collision Center and their team!!!

I highly recommend this place I just got my mazda back and I can't believe how good it looks the…read morefact that they worked with my insurance directly was awesome and they managed to get it done before my insurance ran out for my rental that was stress-free they are awesome people and they were so nice enough to stay open for me so I could get my car they really care about their customers and kept me up-to-date on everything they also gave it a nice fresh cleaning and I just want people to know that manufacturers sometimes are to blame for delays so please keep that in mind

I have been taking my cars here for years and trust their work. Great team, Great Service…read more Definitely recommend.

These guys shouldn't touch a car with a ten foot pole. Scam artists. Misdiagnose cars. Then when…read moreI wrote a negative review the owner messaged me on facebook 'take it down' then called my place of work twice to try to intimidate me then called my wife at home to try to haver her intervene. I will not be bullied by a shop that is not looking out for the community. I will not be shut down by harassment by the owner. Not acceptable at all.

Literally AMAZING, we had a family incident, they cleaned it amazingly and so fast for the job it…read moreneeded! We needed a FULL clean of one of the seats and it took less then an hour, and cost so much less then any others nearby

High quality detail finish. Car was delivered immaculately after a Ceramic finish was applied.read more

DO NOT BRING YOUR CAR HERE. Absolute waste of time and money. We brought our car in for a detail,…read morewhich was done so poorly I'm heading out after writing this to ACTUALLY clean the car. Streaks left on all windows, dashboard, and drive panel. Spots left on the dash clearly indicating they didn't clean it at all. I called this afternoon to ask if our car was ready, and was told the mats were still drying..."they had blowers on them," I was told. We arrived a few minutes later only to discover that the "blowers" were actually THE CAR'S HEATING SYSTEM, set to highest fan setting and temperature. Fortunately for THEM we drive an EV, so their drying tactic was not in violation of Vermont's state idling/emission law. But it makes me wonder: do they do this with ALL vehicles? We were charged extra for dog hair. We have a NON-SHEDDING dog. The staff person showed me images of *maybe* 5 individual hairs he found in the car. When I questioned the excessive charge he became confrontational and disrespectful. We've given thousands of dollars to Seaway over more than 20 years as loyal customers. We will NEVER be back, and hope this review saves others the money and aggravation of dealing with these people. Only go there if you enjoy being overcharged for mediocre service and then confronted by surly staff when you question them.

Mark and his team do a great job here at Seaway. We bring vehicles there weekly for detailing and…read morestorage and they are always very responsive, on time, and willing to do anything to please you as a customer. I would not take my company cars anywhere else for a detail other than Seaway in Colchester.

This is hands down the best body shop I could've ever gone to. My car dealership had recommended…read morethe place after I was side swiped with a decent amount of damage to my passenger side. The receptionist Lynn was the MOST helpful and utterly amazing helping me navigate my insurance and figure out what was going to happen. I wish I could recall the gentleman's name who worked out back, but he was also amazing. I picked up my car this AM after repairs took about a week and I can't stop staring at my car. It's back to being brand new and I am thrilled. I hope I never have to see them again but if I ever need any bodywork done again would 10/10 times only go here ever again!!!

After my mother-in-law backed into the passenger door on my wife's car, I was in need of a body…read moreshop. At a friend's recommendation I brought the car to Washburn's, and I couldn't have had a better experience. Erin (the owner) handled everything - submitting the estimate, dealing with the insurance adjuster, and even coordinated a rental vehicle for us (it was ready and waiting for me at the shop when I dropped off the car to be worked on.) I could not be happier with the quality of the repair, as well as the paint work that was performed. I looked over the repaired area very thoroughly trying to find something that was done incorrectly/poorly, and couldn't find anything. I highly recommend them to anyone that is looking for a high quality repair to their vehicle.

I like these guys. No bullsh*t, no frills, straight up good work and very efficient. I've used them…read morefor collision work and other maintenance with excellent results. They hire very good techs.

Friendly and efficient. Quick service. I will return for other services. Made the annual inspection…read moreeasy.