It's been few months since our master closet installation and we are very happy. From start to…read morefinish the company was very professional and communicative. Shelli, our closet designer, came to our house and measured the space. Our master closet isn't huge but she was able to come up with a design that worked for us and she made adjustments based on our preference. In fact, once all was designed we came up with few more adjustments over the course of the week and Shelli accommodated us without issues and sent us new adjusted designs. We went to see the showroom to get an idea of the set up. From start to finish they did a fantastic job and the installers were great as well. Overall, definitely happy and worth the cost, so far.

10/23 Update: I have followed up twice and spoken with the same customer service representative I…read morespoke with on 10/13. She has been courteous and helpful, but I still have not been connected with the manager who can address my refund request. During our most recent conversation on 10/16, I also made clear that they could contact me by email. As of this morning, 10/23, I have received neither a callback nor an email. My refund request remains unresolved, and I am still waiting for someone with the authority to resolve it to respond. 10/13: Closet America still has several thousand dollars of my deposit, and my repeated calls and messages about cancellation and a refund have gone unanswered and unreturned. The measurement appointment never took place. The sales representative who visited my home was talented and put together a thoughtful closet design. She recommended completing any flooring changes before measurements, so we postponed measuring for approximately four months. During that time, I received no follow-up communication or appointment confirmation. The first notice I received was a phone call from the person coming to measure while I was on my way to work that morning. Given the months without communication, I told him I wanted to cancel. Since then, I have contacted customer service multiple times and reached out to my sales representative without receiving a response to my cancellation and refund questions. Tiffany, who has been courteous and helpful when answering the phone, told me today that the team was in a meeting until 2:30 p.m. and that someone would call me back. By 4:55 p.m., I had received no callback, and my follow-up call went unanswered. When I first reached out in June, I was open to discussing options for my deposit, including using it toward a different project. After repeated unsuccessful attempts to get a response, I am now requesting a full refund. The initial design experience was positive, but the communication afterward has been deeply disappointing. I cannot recommend Closet America based on my experience.

C. Lee has been absolutely fantastic to work with on several projects. She has become my go-to…read moreperson for all things organization and design functionality optimization. She helped me optimize the layout of our pool renovation which included an expansion of the decking, added fencing, & screened in porch. She's helped with my office layout, master bedroom closet, and kitchen layout. In all of these scenarios, she brings insight that I haven't found anyone else brings. She cares about the functionality of the space as well as the esthetics. I will continue to use her again and again as projects arise. She's the best organizer around and worth every penny (and then some)! Thank you so much for helping me with all my projects!

So Glad I Found C.Lee of Simplify You!…read more C.Lee is a real gem. Working with her during my home renovation was incredible - she had such a great way of envisioning our space and suggesting things that I never would have thought of on my own. Every idea she suggested was spot on, practical and very clever, and perfectly fit how we actually live. She came up with the idea of turning an inaccessible corner of our kitchen into a cozy pet food nook in the mudroom, which was a great use of what would otherwise be wasted space. She also suggested converting our old coat closet into a pantry when we expanded the kitchen, and it's been a game-changer. She encouraged me to rethink the original plans for stove and microwave placements, which was 100% the right call. All those considerations and smart suggestions have made such a huge difference in how our home feels and functions. Now that everything's done, I can honestly say this renovation exceeded all of my expectations. The kitchen, especially. It's beautiful, it flows perfectly, and it just works. C.Lee really listened, and her ideas helped make the whole house feel more intentional and comfortable. I promise, if you are doing a major renovation, using her "plan review" services will pay off tenfold. Highly recommend!

I will be calling her again She was on time & got to work right away…read more My home needs you!!! Give her an opportunity to help

This review is a longtime coming! Nadine helped us with an international move, including helping us…read moreget rid of 6 years of stuff (including the stuff of 2 kids). She must have helped us on 8-12 occasions. Nadine was the best kind of helpful, always aiding us with the difficult decisions and compelling is to perceiver (in a positive way). Never judge mental or pushy. Nadine is kind, good hearted and a pleasure to be around. Highly recommend.

Our family has been working with Cheryl and her team since 2017 - both in Frederick, MD and in…read morePurcellville, VA. Cheryl helped us clear out 1000 sqft of basement space to create a playroom for our kids - purging baby/toddler clothes & toys, organizing our all our storage, and going through decades of memorabilia with us. She and her team helped us organize every nook & cranny of our house (including the garage), which enabled us to list it quickly for an unexpected move and made it easy to stage for showings. They also helped us pack, unpack and settle into our new home without stress. Just recently, Cheryl's team refreshed our guest room, linen closet, laundry room, kitchen, pantry, coat closets & home office - making space for me to set up my easel & art supplies. Every team member we've worked with has been personable, kind, patient, knowledgeable, efficient, encouraging, and professional. We've never once felt uncomfortable or judged, and the systems they helped us set up were easy to maintain. Professional organizing has easily been the best investment we've made for our home & family. Cheryl also taught us how to organize/itemize our donations, which essentially helped her service pay for itself. We went through multiple organizers before we found Cheryl. She was just what we needed, and her team has been wonderful to work with. We're so grateful for each of them and we highly recommend their services.

Again, I recently called Cheryl's Organizing to work on additional areas of my house…read more I can't say enough about how great it was to work with Mary. She had so many good ideas and came so prepared. When I got tired or overwhelmed she said to go upstairs and have lunch and she would make it all fit and be beautiful, and she did! This company delivers! Kim Foley

I cannot say enough good things about D'Clutter by D'nai! Downsizing from a large home to a much…read moresmaller space felt overwhelming at first, but D'nai and her team made the entire process not only manageable but truly enjoyable. From day one, D'nai approached my home with warmth, compassion, and a clear plan. She helped me sort through years of belongings with zero judgment--just thoughtful guidance and practical advice. Her system made it easy to decide what to keep, what to donate, and what I could truly let go of. The real magic happened once we got to the new space. D'nai transformed it into a beautifully organized, clutter-free home that feels open, peaceful, and entirely me. Every item has a place, and the systems she put in place are easy to maintain--even for someone like me who's not naturally organized! What could have been a stressful and emotional transition became an empowering fresh start, all thanks to D'Clutter by D'nai. If you're downsizing, moving, or just need help creating calm out of chaos, I wholeheartedly recommend her services. Worth every penny!

Moving left my home office feeling more like storage than a workspace. I knew I couldn't get back…read moreinto my flow until it was reset. That's where D'Nai came in, within a few hours I was set up for success and had a plan for how to avoid a repeat. What stood out most was how seamless she made the process: easy to book, right on time, and incredibly efficient. She has that rare mix of professionalism and creativity that makes you instantly trust her. The results? A workspace I can actually breathe in, and a setup that looks like it should've always been that way. If you're even halfway considering hiring an organizer, do it. Also, make sure it's D'Nai. One of the smartest investments I've made for myself this year.

We've worked with Haven Home Solutions on several home projects, and every experience has been…read moreexceptional. Jennifer and Christy are creative, professional, and truly listen to your needs while making the design process easy and enjoyable. They transformed my office into a beautiful, feminine space that's both functional and cozy. They updated our dining room with more practical, modern pieces and created a stunning nursery that feels timeless and will grow with our daughter. They also refreshed our primary bedroom, even transforming a childhood dresser into a piece we now love and proudly display. Most recently, they redesigned our family room into a stylish, kid-friendly space with smart layout choices we never would have thought of ourselves. Every space feels intentional and reflects who we are. We constantly get compliments on how well put together our home looks, and we always credit Haven Home Solutions. Highly recommend them for any home design project!

I love Haven Home Solutions so much I worked with them twice! They helped me update the living room…read morein my condo back in 2017. It was a large open space with no clear divisions and they were able create clearly defined areas for work and relaxation. When I moved out of state in 2021 I asked for their help again with the entire first floor and one of the bedrooms in my new home. They helped me figure out how best to reuse what we selected for my old living room, as well as furnish a dining room and sitting room, make efficient use of a garage that had been converted to a bonus room, and select flooring and wall colors throughout. The master bedroom is a lovely, calm escape at the end of the day. To this day when people visit I get so many compliments and I love to tell them I had a lot of help from Haven Home Solutions.

Although I didn't use this service at this time, I spoke with one of the providers who was very…read morehelpful and understanding. I intend to use this service in the future.

So glad I chose to work with them. At each level of contact, OM had been professional and…read morepatient. I am incredibly happy with my results!

The team at Basic Organization were extremely thorough, knowledgeable and resourceful. We had a…read moremajor move recently and had downsized our home. We were able to use a lot of dead space which helped us place items that we thought might have to go to the garage. They also gave us tips on items we could buy to help make the use of our closets and cabinets. Thank you so much to everyone at Basic Organization!

This is my 3rd engagement with Basic Organization. They did my garage reorg this time and were…read moregreat as always. They make organizing very easy by bringing even supplies. The team of Denene and Sandy are friendly, efficient and resourceful working away quickly. They organized it so well that it becomes easy to maintain as well

I can't recommend working with Jenny Albertini highly…read moreenough. High level, she's incredibly helpful, careful listener, who attuned to my specific needs. Even beyond decluttering- we tackled my work from home routines and habits. It takes a special skill to tap into the layers of reasons our houses are the way the are, and to uncover or create the systems we need to make things run more smoothly, and Jenny excels here. I felt listened to, seen, cared for, and so impressed at how open minded Jenmy was in our work together.

Great service for you or the loved ones in your life! Rather than give more stuff at Christmas…read moregive someone the gift of calm.

I have used 4 home organizers in the Washington, DC area. By far, Coumba is the best. We…read moreaccomplished more in a three hour amount of time than any of the other organizers. Other organizers talked more about ideas etc but Coumba doesn't waste time talking and works with you as she talks. It's so helpful and increases productivity. She has great ideas but listens to concerns and needs. I have rehired her for a "spring cleaning" to help me purge and organize my apartment. She is worth every penny and I highly recommend her to anyone looking for someone who needs help decluttering and organizing.

Very patient and organized. Kuomo is helping us declutter and bring peace in our home.read more