I used Top One Mortgage for my home loan in the Heights and i received incredible service from…read moreWinnie and Michelle. I once emailed a question on a friday night at 10 pm and got a phone call from Winnie a few minutes later with an answer. They are incredibly dedicated to their clients and are so reliable and on top of their game. I have referred them to many of my friends and clients - highly recommend!

I wanted to try a different mortgage company but this company ended up to the the worst mortgage…read morecompany. The lady who processed my refinances was not professional at all which caused me doing a lot of extra work. A lot of mistakes, and I have to cover their mistakes even after closing....No apologize for their mistake. Always right and confident. Please don't use this mortgage company.

a special thank you to Cres, Sergio and Erika. very helpful and provided me with all the insights…read moreand explanations needed to close on my mortgage. I definitely recommend their services

Worst communication, worst mortgage rate and worst mortgage broker…read more The only reason I had to work with them is that they are the preferred lender of the builder- Taylor Morrison. As mentioned in other reviews, Ms. Cres is the one dropping the ball. The number are always wrong, the address, loan amount, rate, and etc which I asked more than 10 times during the whole process. The answer always is "We will change the number in the end" which never happened until the day before closing, Luckily, I work with the sales closely throughout the whole transaction so the builder did not blame me of Pan American's fault. Owning and buying the first new construction home is exciting but also tiring and overwhelming. Please stay away from this broker who did not provide sufficient guidance nor providing enough information throughout the process. I am the one spending hours every week and tried to understand the meaning of every terminology. Did I mention that they have a horrible rate? It costs me almost 2 points to get the same rate as Wells Fargo on the same day. In the beginning, Ms. Cres made me feel like I should appreciate her favor because it is so difficult to have my loan approved. The truth is, when I sent all my documents to Wells Fargo, they gave me the perfect rate without all the hustle. I even locked the rate with Wells Fargo. Sadly, I went to them to late and they told me I should go one week earlier for them to close me on time. Ms. Cres asked me to send her the loan estimate from Wells Fargo and started blaming me for getting a second opinion. It is truly unprofessional. She even told me that she knows where I live and told me to keep working with them. (It's a creepy joke to me.) In the end of the day, with all my effort, I still close my house on-time. So I will give them two stars. The same post shared on Google Map

When I shopped for mortgage loans for the first time, I didn't know where to begin. So, naturally,…read moreI asked my friends, family, and searched the internet for referrals. Through this search, my friends and family recommended: BBVA, Wells Fargo, Chase, and Zeus Mortgage. I stumbled upon Mortgages Direct via BBB's A+ Rating. I called each one of these companies for quotes and information on mortgages and a lot of them were really good at providing good service with good quotes, but there was one person who just took service, product pricing, and professionalism to a level higher than the others. That person was Brian Crawford. Brian works very hard for you because he wants to earn your business. He goes FAR beyond any other business to make sure you are satisfied. He's been a man of his word and really follows through on what he says. He will also take the time to educate you on all the ins-n-outs of the loan so that you understand every thing that is being charged to you, etc. He answers his calls and returns them promptly if he doesn't get it the first time. He's really what you expect out of a mortgage lender, but MORE! I definitely would use Brian Crawford and Mortgages Direct again because of the exemplary service provided and the very competitive pricing on the loans. My only fear is that reviews like this one will drive more business to him and I won't be able to get a hold of him when I want to refinance or something in the future... But, he's one of those good guys that I'll vouch for and really deserve the business for all the good work he does. Please consider Brian and Mortgages Direct the next time you refinance or do a loan, he's really, really good!

My review is for Brian Crawford. He has been trying to help me with my mortgage for the past month…read more He has been extremely helpful. He went out of his way to make sure everything was all taken care of. He gave me lots of useful tips and suggestions. He treated me like his top priority every step of the way. Unfortunately, due to unrelated issues I put my search on hold. However, I will be contacting him again when I am ready to move forward. If you need a mortgage broker, you have found the best. I feel very lucky to have come across his Yelp reviews.

Thanks to Pierre and his team at Cornerstone Lending, I can call myself a homeowner!…read more1 year ago I met with Pierre for guidance and information on the home buying process. He offered advice on what would put me on the path to homeownership and one year later I closed on my first home. The team is diligent, factual and prompt. I cannot say enough about their professionalism and efforts. Even if you're in the beginning stages of planning to purchase a home, make an appointment with Cornerstone Lending. They will set you on the right path. Thank you to Pierre, Jill and Kathy!

It was really a pleasure working with this lending team! They were always in communication. Kept me…read moreon track with the process. I constantly felt as though they had my best interest throughout the whole process. They were able to work with my buyer and sellers and it made everything seem easy. I highly recommend them. Thank you!

Rick is quick to respond, had excellent communication and was able to work with me to lock in a…read moreloan asap so I could my first house. Rick is a great resource you can trust

Very nice and easy going guy. He helped me got my first home. He takes his time to explain the loan…read moreprocess. Keep Up The Good Work!!!!

Terrible. Absolutely terrible. New home insurance policy 1/31. Did not pay out of escrow. Policy…read morecancelled on April first as insurer couldn't wait any longer. Representative on the phone said I see a note here for us to send overnight payment on March 18th, but we didn't send a check. So sorry but nothing they can do to help. So haven't been insured and now looking for new insurance because they didn't pay out of escrow.

Craig Miller Is one of the most caring and professional agents anyone could hope for. I normally…read moredon't leave reviews, but in this case the care and attention he provided has to be commended at the highest level. I am a first time home buyer and totally ignorant to the process. Craig literally walked me though the complete with the upmost patience and understanding. His knowledge of the financial requirements was nothing less than stellar. To be honest I would have gotten upset with myself but Craig was patience and very professional. He was able to secure the best rate available based on my research of several financial institutions. Trust me, you cannot do better that Craig for you loan process. Ed M

I could not recommend Renee Morton at Morton Mortgage enough! My family was referred to her, and we…read morewere interested in someone who was familiar with "in the loop" living. My husband and I work alternative schedules (health care field), and Renee was always available and exceptionally responsive. We worked with her across the COVID pandemic, and she was quick to meet important deadlines as well as do everything safely over the phone/virtually. This was our first time home buying experience, and we were not disappointed. From the beginning to end Renee gave us advice on our credit, sought the lowest rates, and thoroughly explained the best loan options. I felt so confident after the guidance she gave us and now we have the house of our dreams in the Heights. Thanks again Morton Mortgage, you were outstanding.

We were recommended to Renee as our loan officer for our first house…read more Renee is incredibly professional and will go above and beyond for her clients in terms of communication and attention to detail. She was constantly updating us on the status of our loan and she explained everything in great detail. Not knowing much about the home buying process, Renee was with us every step of the way. She was always happy to explain anything we didn't understand and we completely trusted her information. It was great having someone communicate so quickly with us too. She's very quick in her responses, late at night or early in the morning. We couldn't have asked for a better loan officer for our home! Thank you, Renee!

We used B2 Funding when buying our first home. We decided to go with them because of their very low…read morerates. People told me to beware but I put my faith in Alan. If your home closing is simple and everything goes perfectly, then B2 Funding is great. They are responsive, answering calls (Alan even answered once when on vacation) and replying to emails in a timely manner. And their rates are unbeatable. However, when things went awry, B2 Funding couldn't deliver. After 2+ weeks our appraisal still hadn't gotten picked up and Alan didn't go out of his way to do anything about it. We had to delay our closing, pay extra thousands of dollars to our sellers for the delay, and were very close to losing our home. My husband and I called the AMC directly (which homebuyers aren't supposed to do), and were able to clear up the mishap in an hour. I don't think the dollars we saved are worth the stress induced which probably took a few years off my life.

Alan over at B2 is great to work with. He is patient and willing to make sure his customer is well…read moretaken care of. Their rates and fees are lower than anyone else I shopped. When working with a broker it's important to differentiate the broker from the lender. Sometimes the lender makes you jump through more hoops than you expected, but Alan will make sure to help you get all the info you need. My refinance went smoothly and I referred a family member to him, who also had a smooth refinance. I highly recommend working with Alan over at B2!