Excellent physical rehabilitation hospital for intensive injuries. Excellent caring professional…read morestaff. At this time only one family member per day. Usually 3 hours of therapy 6 days a week. Even the food is good and well-seasoned.

This place is a joke! The staff is somewhat ok but others are down right appalling!…read more They are apparently just money hungry and could care less about the actual patient! The care has been decent, however this facility is basically just a glorified gym! If your loved one isn't on that plane then it isn't going to go well!! My mother in law is in no shape or condition, nor having the will to work out every day.

I really like Dr. Altug. She is thorough and has been beneficial for me and my health…read more The practice could run appointments and their phone system a little more efficiently. The chairs in room are EXTREMELY uncomfortable

I've been seeing Dr. Mani for over 30 years and he is patient and always up to date on the latest…read moreinformation. I'll miss him when he retires, but he got gray hair and I didn't!

Why 5 stars? Because they saved my Dad's life…read more --- --- --- A hospital having a Yelp page is definitely a different ballgame than just about any other kind of business. I'm sure that there are countless others who have lost loved ones at Bay Area Regional Medical Center, and it probably had nothing to do with the doctors/nurses not performing up to a certain standard during their visit. Life's randomness sometimes trumps precision that the most wonderful medical professionals on Earth have to offer. But in our case, BARMC could only be described as a God-send. My dad had a heart attack on Thanksgiving. In an instant, my Dad transformed from the most active 58 year old that anyone knows, to the guy laying on the bathroom floor at the gym with no pulse. My brother was fortunately by his side, and was able to call 911 pretty instantly. The paramedics arrived swiftly and were as efficient as possible in literally bringing him back from the dead. He was then transported to BARMC. He quickly had to have a stent placed in his artery, which went very smoothly. By the time I got into town a few hours later, he was heavily medicated, but still awake and talking. I didn't even know what any of this meant prior to Thursday, but apparently, it was nothing short of a miracle. Not only that he was alive, but that he went from a goner to very normal in a few hours. This is a testament to my dad's excellent shape/conditioning, but I'd imagine all of medical people involved played a role as well :) Where we really began to appreciate BARMC is the quality of care that he received in ICU. All of the nurses/doctors were absolutely phenomenal. Kayla, Natalia, Shelby, Dennis and all of the other names that I'm forgetting - you were all the absolute best. It's amazing that people who work in a place that's filled with so much sadness on a daily basis, could manage to be so cheerful and happy. All of them had the demeanor of people who were on vacation, in that, they were just so happy and joyful. Maybe it was that my dad's story was so amazing, or maybe this place just breeds super heroes. Either way, we loved it. All of these wonderful folks really helped me to put life in perspective. I love my job and always give it my all... but these people literally save lives for a living. Instead of enjoying Thanksgiving with their family, they perform insanely advanced procedures on people, while crying family members wait in the lobby with lives hanging in the balance. Much like folks who join the military, it's a job I could never do, but I'm forever grateful that others can.

My dad was in this hospital and too many mishaps to list. It took 48 hours to reconcile his home…read moremedications. They never responded to the call button and they employees are smart ass and mock you when you ask for help. I know several people work there and the place is rotten from the top down. Good people will not stick around and it will only get worse until upper management does something to change the culture. The HR department needs to be completely fired and built from the ground up. All the employees seem to be rejects from other hospitals in the area that were willing to accept a lower wage to have free reign to do whatever they want. They do not know how to staff, compensate or develop their employees. You can't teach someone to be a nice human being though.

In visits over several years Dr. Rios has helped with three different issues. Love that in one…read morevisit you get X-rays, Dr. himself reads them, explains the issue to me, prescribes the appropriate physical therapy or self exercises, and appropriate temporary pain management. With Dr. Rios's help, at 70+ I remain active and generally free of medication. Let him help you too. Douglas P.

dr. hafez is amazing , best foot dr ive ever seen, and hes a funny guy. no longer wait... in and…read moreout

Great place for families and events. Multiple floors, ample parking. Food is decent, staff is very…read moreattentive, buttons for service EVERYWHERE!

This ER effing sucks lmao. Everything is trash. Triage is…read moretrash, communication between imaging/nursing/lab is HOT trash.

Dr Azzam is incredible. Pain Management doctor to my husband and myself, he's patient,…read moreinformative, a good listener... and sometimes funny. Even when delivering bad news, it's in such a way that you know what's wrong and he kindly discusses your options. The staff, AWESOME. They care. They're professional yet personable. All are different, yet all are so caring... like family. I wish I could give a higher rating, it's so deserved.

POOR FRONT DESK!!!…read more Came with my spouse to see Dr. Naser Elkhalili and checked in on the phone. We also were assisted by the front desk rep Maribel who was rude and unprofessional. She advised of the copay which was incorrect and would not listen to what I was explaining to her with regard to our insurance/benefits. She made it clear she was not concerned with what he should have paid and insisted the copay was more than what the benefits stated. I paid it because it was obvious she could not accept what I knew he owed. My background is insurance and I've been a claims analyst, so I'm very familiar with our benefits. The "manager" Cheronda was sitting next to her and wasn't very helpful and stated they would reverify the benefit but it would prolong our wait from being seen. $15 dollars should not have prevented my husband from being seen nor them doing their job efficiently. Once we were called to the back the intake nurse Nicole was very warm and welcoming just like a doctor's office should be. It all starts at the front desk!! I did voice my concerns to Dr. Elkhalili and he unfortunately made excuses for his poor staff. It was sad seeing how the front desk interacts with their patients.

Nurse Terry!!! I just can't say enough about this guy! He made my day! The most caring nurse with a…read moregood sense of humor and such AMAZING bed side manner! I'm normally not a fan of male nurses but let me tell you he made me feel so comfortable and helped me relax before going under anesthesia. We need more Terry's in this world! God sent, thank you again Terry Sophia M

Pre-op was excellent! Post-op was not a good experience. I have worked in hospital systems for…read moreover 30 years and am very much aware of patient care issues. I became conscious in recovery due to severe shivers. A nurse put a warm blanket around my head and told me my contact had been called, asking me if I was ready to go. I hadn't even opened my eyes yet! I said no and she asked how much more time I would need. I said 30 min. She offered me water and I said no. I had to figure out for myself that I was in recovery and the procedure was done. I thought I was still in pre-op waiting to go in. No nurse called me by name, asked me to open my eyes and look at them, or attempted to orient me. No one told me I was in recovery and how long I had been there. No one reassured me that the shivers would eventually pass. Next I knew they were dressing me in the bed. I have never before had anyone dress me post op without having me sit on the side of the bed or be able to stand and dress myself. They were rushing me! I felt as if it was my fault for not being conscious fast enough for them or I was doing something wrong for not waking up! I eventually stood and put on my shoes. They rolled me outside and asked if I saw my ride. I said no. So they rolled me back into a hallway as they were asking me to call my ride. I had to ask for a drink and some crackers. My eyes were still barely open and I was still feeling sedated. I am very unhappy as to how I was given the rush. I asked how long I had been in there and told 1.5 hours. I guess that's their internal max limit! Terrible patient care and customer service getting raced out the door. I was unsteady on my feet entering my home and at risk. If I ever have a choice in the future, depending on my physician, I would not use this surgicare center in the future because of this post-op recover experience. They do not allow any family or friends in recovery, and no wonder why!

Nilled for unexplained amounts which appear to have been covered by insurance, but unable to…read morecontact to determine. since repeated requests for itemized bill have been ignored.

My wife called to set up an appointment and due to work had a small window before the office closed…read moreto make the appointment. Not only was she unable to schedule an appointment, she was left ON HOLD for 45 minutes. The receptionist staff need a refresher course in customer service. Leaving a person on hold until AFTER YOU CLOSE is incredibly rude, lazy and insensitive. Do better.

The most unbelievably unprofessional place I've had my Dad since we moved to Kingwood…read more He was there 12 days. Extremely difficult to get hold of nurses station. Dr never returned calls, was told my dad was doing extremely well. Three times, he texted me to call them to return his call light to the bed after linens were changed. He is 90 years old and cannot hear and sight in only one eye. He cannot stand up as he has neuropathy in both legs. I was not allowed up there because of COVID. We were supposed to have family training. That never happened. On discharge day, dad was given his discharge instructions to sign. He had NO idea what they were. There were prescriptions, instructions, etc. I was told nothing. They shoved his discharge folder in the dirty clothes. Nursing 101. That's a NO NO!! I was told he was walking 179 ft with touch assist. The man cannot even stand up much less walk. They sent him to rehab the last day in unbuttoned and unzipped pants then discharged him that way. He had 3 sets of pajamas and a hanging bag full of clothes. Upon phone calls to case manager, I was heard and she assured someone would call me, which they did. There were several directors with me on a conference call and they assured me something would be done. The Rehab director again said her understanding was that he was walking. I told her that was false. He needed 3 of us to get him in the car and my husband and I could hardly get him in the wheelchair at home. He's worse than when he went in. I will update if I get more information. This was PAM in Humble.

Round Rock, TX - PAM has an excellent compensation package. However, this company has an issue with…read morepayroll. I worked 12 orientation hours in September of 2022 and it is now November. I have not received pay. Neither HR or Payroll have resolved this matter. (Former Employee).

I wish they had a higher ranking option because Priority Urgent Care deserves more than 5 Stars…read more God bless them all. They're truly amazing. From the minute you walk in until you leave, they treat you so well, you start to feel better before they even give you a treatment! No exaggeration, they are kind and caring and go the extra mile to take good care of you or your loved ones

Greeted immediately upon entering. Warm and welcoming people. Dr. Lawman was excellent. Taylor his…read moremedical assistant was superb. They explained as they went along and made me comfortable. I was there for and ekg and physical. It Was also super affordable, and I mean affordable. I definitely recommend Priority Urgent Care