Had a long standing appointment for today at 10:40 AM. I received a text this morning at 7:34 AM…read morereminding me of the appointment. Left the house for the appointment at around 9 AM. Received a voice mail at 9:13 telling me that they had canceled the appointment. I didn't find out that the appointment was cancelled until I was in the office and was told by the staff that my appointment was canceled because the referral from the VA has expired. I specifically remember at my initial appointment when Todd Williams mentioned that he wanted me back in 6 months to recheck the area on my back that he did a biopsy on, that I would probably need a new referral. He told me then that it wasn't necessary, that they would take care of that. What a colossal screw up and a waste of 2 hours of my time, not to mention the fuel expended on the 50 mile round trip.

Waiting months for appointment and then cancel only to be told more months for appointment. Nice…read morestaff but they need to hire more people. Boomers need skin care.

Husband recently spent a week in Providence Seaside OR - admitted through ER and transferred to ICU…read more- with persistent atrial fibrillation/congestive heart failure. ER staff were very efficient. What made his stay bearable was the ICU staff and we want to give them a SHOUT-OUT! Each and every one of the nurses, doctors and support staff was exemplary . . . dedicated, talented, creative, humorous, caring. Unknown to us at the time, depression can come hand-in-hand with Afib! The ICU staff individually and together as a collective made the stay tolerable and likely saved my husband's mental health!!! We feel extraordinarily blessed!!! During that stay we learned quite a lot, including how short-staffed their cardiology team is. Makes a significant difference on treatment options!

Went into the Emergency Room at 2 am with horrible shoulder and arm pain. Was immediately asked…read morewhat the issue was and began checking in. I was called into an exam room even before finishing. Saw the doctor after nurse took vitals. Diagnosed issue as a pinched nerve and began treatment. They continued to check on me and adjust as needed. Everything was explained and I was given follow up instructions. All of the staff were helpful and pleasant. The entire experience was great - which meant so much more after I spent more than 2 hours at another hospital's urgent care in the afternoon and was never treated, never saw a doctor and the only medical staff I did see acted like he didn't want to be there. And, this was not because the waiting room was full. Unless 3 patients were overwhelming. This was not my first good experience here. A number of years ago my wife needed care late at night. Staff then was pleasant, efficient and took care of her. This visit I learned they also have an urgent care clinic. That's where I will go next timer it's needed!

What has happened to this place? They've ruined a great healthcare provider and a provider-patient…read morerelationship by overloading them with bureaucratic policies and practices. Now if you want to contact your doctor, you'll need a whole lot of free time. They do not answer their phones but will leave you on hold for hours with the promise that "someone will be with you shortly". The only other choice is MyChart messaging, which rarely does your doctor respond to now that Providence lets random strangers ("staff") read and reply to your messages to your doctor. Sometimes your doctor never responds himself, other times, he'll respond but it will take a week or two or more, and sometimes you have to keep sending the same message to remind him. There is no excuse for ignoring your established patients or treating them inconsiderately.

Betsey is amazing. Go and see her and I promise you won't be disappointed! She is conscious about…read morethe ingredients she uses and so knowledgeable about skin. As a bonus she's so easy to talk to, and put me at ease the moment I met her. She's a bright & beautiful light

The Absolute BEST Facial I have ever experienced in my whole life!!! My face was very hydrated, no…read morebreakouts, and had a special Glow for days. Seriously, people asked me why I looked so good!!! Love Betsey, will definitely be a 'regular'.

Very thorough. Ease of getting an appointment. Love the patient portal. Lots of pertinent info…read moreavailable.

About 2 yrs ago I saw Shiva for a suspicious growth on my face. When I first went in the clinic, I…read moreshowed both S and her nurse the growth. she ended up playing "go fish" on it, and only commented on a skin tag I have had for yrs! (The tag was about 5 inches from the growth). When I asked her why she circled it, she said it was in case I ever wanted to have it removed!! But, at that point she hadn't even looked at the growth! This caused me to believe she was just trying to drum up business for herself. So I reported her to the medical board. A few weeks ago I saw one of their other dermatologists and there was no sign of S. This dr was the opposite of Shiva, was respectful of my needs, knowledgeable, thorough and quick. I was very impressed with her and didn't suspect she got her Dr license out of a cereal box..like S. Even her staff was friendly and upbeat.This is a good office to go to, now.

Sir or Madam, I'm…read moreafraid my experiences with Silver Falls Dermatology have lately gone from bad to much worse. I like both Sandy Hadenfeld, ARNP and Kathleen Stewart, PA-C and the treatment received. However, I am unable to schedule timely appointments with them to receive actual treament. My visit with Sandy on the 13th was a complete waste of my time and hers since, despite my revealing excisions I wanted that she could have performed that day, she did nothing at all. She was also mistaken about referring me to Rick Pitman, MD for sclerotherapy since, for whatever reason, he will no longer offer that treatment. Since nothing valuable was accomplished this week, and the Longview Clinic knew that, I received a call to schedule me for an appointment way out on November 21. That's unfair since I am living in a hotel in Kelso waiting for treatment. As a last resort, I attempted to schedule and appointment at the Chehalis Clinic, discovered that an opening is available on the 19th, but your system would not permit me to reserve it. That's not right since time is of the essence for me. I'd like an explanation from Silver Falls Dermatology and efforts on my behalf to obtain timely appointment and treatment. Thank you.

Dr. Herzog has seen everyone in my family for a variety of conditions and we always receive…read moreeffective treatment. She explains our options and answers all our questions. She's the best dermatologist we've seen and I highly recommend her. The name has changed to Frontier Dermatology and since the change I've noticed an improvement in the appointment making process.

i recently went to dr vander waal to get some medical forms filled out so i could get my full…read moredisability in nov 2022 many months later i found out that dr vander waal never turned in the medical forms and he turned me down.glad he got his license taken away. never got my full disability because of his mistake.

If you are looking for a Doctor that listens to you and wants to help you get better, this is the…read moreplace! Very efficient office, appointments are quick but on the nose every time! Here is a clinic that cares. Being from the Midwest, I'm not impressed with most doctors here and their biases, and this clinic impresses me. They care, they work hard, and they check up on you. Messages are always given in a timely manner, and referrals are spot on. I refuse to go anywhere else on the coast.