We really tried to give this cleaning service a fair chance, but the quality was never there. Our…read morehome is only about 700 to 800 square feet, and even after increasing the cleaning time from 2 hours to 3 hours, the house still wasn't clean. There were always cobwebs and dust left around the house, the kitchen rug was never vacuumed even though we asked every time, and simple notes were misunderstood. We asked for the stove to be cleaned and she cleaned the oven instead, which felt like wasted time. This was with biweekly cleanings, so it wasn't like she was walking into a home that had been neglected. At the very first cleaning, we pointed out that there was spaghetti sauce on the wall in the bathroom and expected it to be cleaned. When it was missed and we asked about it, she said she thought we were joking. There was no reason for us to joke about that, and it showed us that instructions were not being taken seriously from the start. We were told when we signed up that if we ever needed a quick, last-minute cleaning, all we had to do was ask. When we actually requested a same-day 2 hour cleaning, we were made to feel like 2 hours wasn't worth their time or travel, which went against what we were originally told. The house also didn't smell clean after cleanings because the cleaner herself had a strong body odor that lingered in the house. Our last appointment was a no call, no show, and later we were told they were out of town at a dog show. That was the final straw. We can clean our home ourselves in about an hour and do a much better job. Unfortunately, we cannot recommend this service. Edit: you did offer a free cleaning. But why would I expect you to do a better job cleaning for free vs when I was paying for it? Your time to shine and retain me as a customer was when I was paying for your services, not after I fired you. You've already shown me the quality of service that you have to offer. There's no reason to waste anyone's time with a "free cleaning". I've been getting the "free cleaning" quality the entire time. And not once were we ever given a reminder text about our appointment. I had to reach out every time to confirm our appointment. While communicating with Betty it was always very short answers. Sometimes just no response at all. The lack of communication and quality of service makes is nit good for business

They did a fantastic job on my move out cleaning. The house was sparkling. Good price, and good…read morecommunication as well. Highly recommended!!

Amazing quality of service, very well behaved and diligent staff. Value for money…read more Just that you need to send a reminder of the service requested before scheduled date to the owner so that they don't forget

Loved how professional and good they are at the work they do. They did a really great job and are…read morevery reasonable. I didn't have to engage at all with them or give any guidance. They did it all by themselves.

I recently moved to Houston, TX but my grandmother's home in Tacoma, WA needed a deep clean…read more Unfortunately, I'm not there to help her but luckily a friend recommended Maid in the City! The owner was so responsive and ensured that my grandmother would receive a thorough deep cleaning. In addition to receiving before and after photos from the company, my grandmother reported to me that they did an AMAZING job!! We are extremely satisfied with their service and would highly recommend them to anyone that may need some help with their cleaning tasks!

they did a great job I was really impressed and I'm also gonna continue going with this company…read more They also have a maid service where they come and wash my clothes and wash my dishes. I'm a single father with two kids and I work full-time job so this works great for me. Thank you Vanessa home is much cleaner.

Kori and her crew are very easy to communicate with, they are prompt, courteous, and pay attention…read moreto details. Kori goes the extra mile to make sure we were satisfied with her service. Highly reccomend her

I've been going through tons of stress dealing with the sale of my house. I've needed several…read morecleaners to come through before the final transaction (photos, open houses, and a final move out cleaning) so I've had to hire a few helpful hands to get this done. Out of the 3 house cleaning services I've used during this process, MPL cleaning was by far the best. Kori was on the ball, very good at communicating with me and getting me scheduled fast. They were even accommodating when TPU turned off my power and water before they were supposed to. I can't remember the name of the cleaner who was at my house both days, but I really liked her. I'll even think about having them come out to my new house if I need some help keeping this place in tip top shape.

Great cleaning! Great lady! Will definitely use her services again! She was efficient, on time,…read morecommunication was easy, and results were above what I expected!

verna the owner/boss is selfish and greedy and has no love or respect for her employees / so called…read morefriends. i worked for 40plus hours and she didnt pay me , she has a gambling problem and doesnt know how to handle her finances. she offers everyone in the hood a job and the ones that do work like getting paid daily ,so whenever they need casino money its cheap work for her to pay for and i honestly wanted to believe her and trust her but she did me so wrong , she wasnt honest and doesnt value true workmanship. and her boyfriend joey threatened me and all i was doing was being patient waiting on her to get paid but he felt that threatening me would make me go away, i had apartment keys to koz apts but was to scared to meet her because of her boyfriend. she had me fooled i truly thought she was my friend and wouldnt do me like that but no i was wrong.

Wonderful job! I called last minute for a full cleaning for one of my listings getting prepped for…read moremarket. They were very kind and polite. I never got to meet them in person but I trusted them to clean and lock up and they did exactly that. I will be using this company again for future work on the South end. Trustworthy. Thorough. Excellent work. Polite to work with.

1.5 hrs of work with minimal cleaning. This is not the standard I was hoping for. She demanded $230…read morefor the job and I paid on the same day to avoid the late fees she imposed. Customer satisfaction is not the goal of this service. Martinez should really consider many points of quality control. Recommendation of this business is not reasonable nor logical.

I have no idea how this company has gotten so many raving reviews. We had someone come by to give…read moreus an estimate and all seemed good. She told us that they would send for our first cleaning 2 people who would work to do a 'deep cleaning'. They ended in sending ONE person and were charged the same as the quote. When one person came, I asked if she was the only person coming and she said yes. So I assumed that we would be charged less. So was shocked when she asked for the original quote amount. The house was not cleaned well. Dirt in the corners etc. Supposedly the baseboards were supposed to be cleaned, which they weren't. She didn't have cleaning products, I had to supply my own. She didn't even clean the front of our fridge! Yet, we were charged the amount that was to pay for 2 people. When I reached out to the owner, I never got a response, which pretty much says it all..... Really feel as though we were conned. Have had other services when living in Seattle that were all superior to this company. Their 'deep cleaning' thing is a total sham, and I am annoyed that I fell for it. I highly recommend going elsewhere for your cleanings.

Found Vera through Yelp. I work about 60 hours a week and am putting myself through college, so…read morekeeping up on the house can be a pain. She showed up on time and made my kitchen and bathroom sparkle. Not a speck of dust left behind. Very friendly and personable as well. Had no problem trusting her as I went about my errands on my one day off. I ordered the 4 hour deep clean and had her focus on the two worst rooms of my home. She even vacuumed the living room when she didn't have to. Thank you so much! Will be calling on her again in the future!

Maria has been cleaning for me for 3 years and I couldn't be happier. She does an excellent job…read more(always), she is reasonably priced and she is happy to do extra things when I need them (windows, inside the fridge, etc). I highly recommend her. She worked very hard to transition from a cleaning company (that paid a minimum wage) to creating her own company. She has a strong work ethic and great integrity!