Her first cleaning was amazing. Her prices were competitive and she gave her quite to clean my…read morehome was reasonable. Then things went downhill rapidly. First came the many same day cancellations. Then, came the rushed cleaning jobs to beat the time quoted but get the same amount of money quoted. Then, came the request for a price increase. Then, came the no shows without calls. Too bad.

I wish I could speak to the work quality, but I couldn't even get the work done. I reached out via…read moreYelp for a quote on a move-out clean and received an estimate that seemed ridiculously low, so I was skeptical, but I booked an appointment for two weeks out. The night before the services were scheduled, I hadn't heard any follow up to include the time of arrival or a request for the address, so I reached out to confirm. Adalecia said yes, we were still good. I had asked for the time of arrival and she hadn't given a time, so I replied with the address and again asked for the time I could expect her. This time, she said she had a family emergency come up and had to go out of town, so she wouldn't be able to do the work on Saturday as scheduled. I get it, emergencies happen, but I was already pretty skeptical with the lack of communication before this, so I figure she had just forgotten about it. I asked when we could reschedule and she said "maybe" she'd be back on Monday and "maybe" we could get it done Tuesday or Wednesday. At this point, I was starting to panic, since I'd scheduled my carpet cleaners for Thursday and we had to be completely out of the house by end of week. I patiently waited until Monday and asked if we would be able to do this Tuesday or Wednesday, but I was met with radio silence. I would definitely not trust this company with my home even if I could get someone to actually make and keep an appointment.

No call no show, no answer, radio silence for my move out cleaning! Wish I had read more reviews.read more

Gloria was amazing! She did a great, quality job cleaning my condo! Very professional, prompt and…read moreefficient! I'll be using her services in the future! I highly recommend her!

I will have to say this review is solely on the communication, as I was not able to receive their…read moreservices. First, she was super responsive and answered all the questions I had prior to booking a time and date for a regular clean. Then, I was expecting her to confirm prior to the day of the clean, if our appointment was still set. She didn't, but I reached out to her to confirm. She set the time for 8 am. The day of, I woke up extra early to put some things away so it's out of their way to clean so that it's ready by 8 am. 8 am came and went and she was still not here. I wasn't too upset about it but it was a little bothersome as I have my 3 yo and 6 mo with me. At 08:11 she informs me her assistant is bringing their 4 yo child. If I didn't have kids I don't know how I would have felt about this, but since I have my 3 yo, I was ok with it since he is friendly and loves to play. (At this point in my head I was like, shouldn't you discuss that with your assistant atleast the day before? It just seemed so unorganized) At 0826 she tells me that the little girl has a "flu" and isn't able to go to daycare, but will be wearing a mask. At this point, I quickly became uncomfortable as I can't afford to have my babies sick as we are also leaving on a trip the next day. I told her that and asked her if that means we are cancelling. She said yes. Later, I then asked if we can reschedule and if she would offer a discount since it was last minute cancellation- let alone the day of and passed the appointment time. She ignored me for hours and said she can't cause she wouldn't offer a discount. I said that's fine, I'm okay with the original price of $225. And I said it was just a courtesy question if it's something she would offer for the inconvenience. THEN she tells me *I* was the one that canceled. When in fact she was or we both agreed upon it. But either way I don't think it's professional to bring a sick child over to someone else's house, who has little kids. But the fact of the matter is, I was still willing to pay the original price even if there wasn't a discount. But instead of rescheduling the clean with me, she continues the conversation that I was the one that canceled. I had to show her the screen shot of our convo to show that she cancelled. But again, how is that helpful or productive? Don't blame your client, when your client is still willing to give you business after everything. Anyway, I'm sure the cleaning is exceptional based on the reviews. And I'm bummed that it was a fail for me.

I needed a move-out cleaning and she was available the same week. Arrived on time and was…read morecourteous. Everything that was left behind in the home was gathered neatly, and garbage was left ready outside the door (she even replaced the bag in the trash can). Pricing was far more competitive than similar cleaners. Very thorough job - oven was spotless, microwave was clean, and even cleaned the bathroom fan. Would hire again for another cleaning!

For about a year I hired P&D to clean my house and do move in and out cleanings for my clients…read more They came out strong but then slowly started becoming less reliable and eventually it became a weekly occurrence for them to come up with some excuse to reschedule. The final straw that encouraged me to write this review was when I hired them to clean a clients house (which they have done on many occasions at this point) and they rescheduled and then didn't show up on the date they rescheduled and never returned my calls or texts.

My parents needed a deep cleaning for their home. Being I'm not close to them i needed to do some…read moreresearching. I came across P&D Housekeeping. I spoke with Penny the owner whom was very polite and set up an appointment. I requested that they go to the home beforehand to do an assessment of what needed to be done. My mom was highly impressed with their professionalism and i was impressed with the estimate. the end results were fantastic. I have since hired them to continue to clean my parents home. Highly recommend. Very courteous. Professional. Trusting.

Office always looks great thanks to these two young ladies. They go above and beyond, not just…read moresurface cleaning, really taking the time to clean the office space as if it were their own. They recently did my office carpet and it looks fantastic. I did not realize how much I needed their help. Highly recommend this duo cleaning crew. -H

Cassandra came out quickly to estimate our window washing job. Sonia and Cassandra did a great job…read moreon the very dirty windows, sills and screens. Fast, efficient and thorough ... they were great, and sweet! Woke this morning to clear cleaned windows was the best feeling. Made my whole house feel clean...magic! I would hire again in a flash!

I look forward to every cleaning visit! It's so nice to come home to a clean home. Paula and Lesa…read morealways do a great job! Vacuuming up dog hair off the furniture is not an easy task and the couches are always perfectly clean. I highly recommend Mighty Maids to anyone!

We scheduled an appointment and they came out within 2 weeks, promptly on time at 9AM (in fact 5…read moreminutes beforehand), and went to work. Originally we scheduled them to work from 9AM-12PM, but they got done early at 11AM and we didn't have to pay that extra hour (yeah). The only downside was that one of the women accidentally broke my antique figurine while dusting off my shelf. She told me to call the office so that I could be reimbursed, which I immediately did so. I had to show proof of its authenticity, value, along with pics, which I did so, and was immediately sent a check within 2 days. All in all a good experience, the bathroom was scrubbed excellently, as was the kitchen, et al. I would recommend Mighty Maids to others. :)

Great cleaning! Great lady! Will definitely use her services again! She was efficient, on time,…read morecommunication was easy, and results were above what I expected!

verna the owner/boss is selfish and greedy and has no love or respect for her employees / so called…read morefriends. i worked for 40plus hours and she didnt pay me , she has a gambling problem and doesnt know how to handle her finances. she offers everyone in the hood a job and the ones that do work like getting paid daily ,so whenever they need casino money its cheap work for her to pay for and i honestly wanted to believe her and trust her but she did me so wrong , she wasnt honest and doesnt value true workmanship. and her boyfriend joey threatened me and all i was doing was being patient waiting on her to get paid but he felt that threatening me would make me go away, i had apartment keys to koz apts but was to scared to meet her because of her boyfriend. she had me fooled i truly thought she was my friend and wouldnt do me like that but no i was wrong.

I had a few quotes out for a move out clean and selected this business. Due to a recent change in…read morethe booking system, my invoice reflected an additional charge for oven, inside refrigerator and blind cleaning. Those tasks are included in the move out expenses. This project took all day with one person. She focused her attention to required areas. I spoke to the owner directly and she is passionate about customer satisfaction. She refunded me a portion because of my misunderstanding of my invoice. She will ensure the system properly syncs with future invoices. Overall, quick response on yelp and a follow up call. I recommend Trusted Cleaning Crew for your future cleaning needs.

We recently used Trusted Crew's services to complete a move-out cleaning and would absolutely use…read morethem again. The service was fantastic, prices reasonable, and communication was above and beyond. I would highly recommend their services.