Excellent cleaning with professional and personable service. Really took care of some difficult…read morestains. Highly recommend them.

Father & son team, professional & did a tremendous job! On time & fair price, carpets look awesome…read morenow!

Excellent job cleaning our sectional sofa and rugs. Great price and amazing attention to…read moredetail...thanks much!

100 % professional from start to finish. They understand…read moreCustomer Service, responsiveness, and the most professional cleaning I have ever had. They respected our home and furniture, even though the furniture was in rough shape. They restored our couches, chairs and throw pillows to almost new quality, which was quite a feat given the stains, and general dirtiness of the furniture. They exemplify what a professional company should strive to be. Do not miss the opportunity to hire Exquisite Tile and Carpet Cleaning.

I was charged 170.00 to clean a small bedroom and walk in closet. The technician never closed the…read moredoors to clean behind them. Today I took my own carpet cleaner I used and sprayed on the area where has the most foot traffic and the rug was filthy. He was here for about 25 minutes and gone. The rug still looks like I never had it cleaned. I have called the company to complain and the lady on the other end said the owner would call, I still have not got a call back. DO NOT USE THIS COMPANY, YOUR BETTER OFF WITH STANLY STEAMER.

I am out of town and needed to have the carpets cleaned to prep a house in Pelican Bay for sale…read more They were very organized and prompt and transparent and helpful all at one time. They took payment online. I let them in remotely. It all went smoothly, so I am glad to find a business in Naples we could count on given the circumstances. The house sold the first day on the market, so they must have done it right.

Good quality he price was reasonble. They were on time and left no mess. They were personableread more

This carpet and upholstery cleaning company is exceptional. Not only did they do a great job on the…read moredirt left on my chairs and couches, but they were ON TIME, polite and very friendly...and at a decent price!!! I highly recommend this company!

We have had Neapolitan clean our carpets several times and they do an amazing job. Last year our…read moredog got very sick, they came out within a day and there wasn't one stain left on white Berber carpet!!!! We trust them and highly recommend!!!!

Jorge did a thorough job cleaning my couch and chair. I have a pet and she stained the couch. Jorge…read moredid a great job and the couch and chair look immaculate and new. This is the third time I have used them. I was able to schedule an appointment very fast.I highly recommend them.

I have them come once a year to bring all my grout back to pristine white condition! Highly…read morerecommend them!!

Have a Email Sent April 19, 2023 at 6:46 PM from Lennar Customer Care Vice President Nicolaus…read morePolakiewicz. He states "as discussed on the phone today, Captain Steamer will be at your home 730am Tomorrow morning". In response on April 19, 2023 at 11:27 PM, I sent the following - "Thanks for the Requested Response via Electronic Mail, Also for Re-Sending to Martin Fay Tuesday, April 18, 2023 8:55 PM and providing Contact Information for others that may be able to offer input as well. Believe you stated his name was Kyle, correct? Is this the Company Website - https://www.captainsteamer.net/our-team? Do you have any Details for the Work that will be performed? The aforementioned Questions will help set expectations for all Partners involved to include myself, Family, Lennar Staff/Contractors and other Interested Parties. After we got off the Phone Today, I Thought about your Request to engage this Company at the 11th Hour. Was a little irritated at first because I don't truly believe you are concerned about the Health and Safety of your Workers or those residing in this House. If so, this issue would've been addressed immediately when Escalated and I would've received the "Your Guy's" Opinion on High Mold Spore Counts reported in Certificate of Mold Analysis provided by now. All that aside, we have to continue Moving Forward. Doesn't really matter what you feel rather what the Facts of this Case State. "Your Guy"s made a mistake by not following Basic Protocols creating a Mess for my Family to Cleanup." Never received a Response back from Lennar. Tony Cozad and Kyle Curry showed up next day. Assumed they were with Captain Steamer as informed. Just looked at Indoor Air Quality Report completed by "Tony Cozad by Condition One Indoor Air Quality Solution, LLC". It does state that it was For Captain's Complete Restoration. However when looking at at the Website Suggested - https://www.captainsrestore.com. At the Very Top Right Corner, it Clearly States Captain Steamer. In the attached Picture, Tony is wearing a Captain's Complete Restoration Uniform. A little confusing... Have updated Review to reflect Experience thus far. Will Re-Post Original Review to Captain's Complete Restoration as requested. If you are truly not involved, I suggest reaching Updating Public Information and reaching out to Lennar as they are misrepresenting Your Company. Any insight, will be greatly appreciated. Thanks!

Josue came on time, was able to work around us moving stuff while he was there and did a fantastic…read morejob. I couldn't believe how great the carpets for 3 bedrooms and stairs looked in just two hours of him being there. Will 100% be using their service again in the future.

Excellent Job!!!…read more Joshua arrived at the house on time and did an amazing job cleaning our white sofa and a few rugs. The price was excellent and the results are outstanding. Thanks again!

Excellent job. My rug looks brand new. Quick pickup and quick delivery!…read moreVery pleased.

We had an 8 yr old wool rug that needed cleaning, they picked up the rug and delivered it after it…read morewas cleaned and deodorized. Fare pricing, quality work. Highly recommend this company for any area rug cleaning.

Location, service, good people, clean, disciplined staff..Can't say enough good things about this…read moreplace.

From the owner: Mastercraft has proudly served the community for 25 years, delivering expert carpet, grout, tile,…read moreand upholstery cleaning to both residential and commercial clients. Our highly trained team uses advanced equipment and eco-friendly products to restore your spaces, ensuring your carpets and surfaces look and feel revitalized. We are committed to our clients, building lasting relationships through exceptional service, attention to detail, and honest communication. Whether you need routine maintenance or emergency cleaning services, Mastercraft is dedicated to prompt, reliable solutions with the highest standards of professionalism. Trust us to protect your investment and provide a healthier, cleaner environment for your home or business. Your satisfaction is our top priority, and we go above and beyond to exceed your expectations every time.

Naples Rug Spa did an excellent job with my three rugs.Stains came out ,the traffic areas looked…read morebrand new. Stanley and Anthony were pleasant and prompt.what I especially valued was the attitude 'we aren't leaving until you are 100% happy.' No dropping them at the door and running. All I am trying to say is that the card for this company goes in my permanent file and I will gladly recommend them.

Naples Rug Spa works miracles! My very expensive rug was used as a toilet at times for my Yorkie…read moreand they got everything up including the smashed pile I created trying to clean it! Anthony and Wilbur were GREAT with pickup and delivery! I HIGHLY recommend this company! I will certainly recommend this company to all my friends!!