Very professional young woman. Gave me quotes; made up a contract; texted the day before. I explained that he last cleaners I had had thrown my things away. She was empathetic and assured me that she would not be doing that.
Then, she showed up 30 min late - no explanation, no apology
She brought a giant guy with her - 'to help her lift the 'heavy things'
**** the last theiving company brought a big guy too
I told him (twice) that there was a mattress cover to put on (full encasement). That it needs two people because it's large and heavy and awkward.
That did not get done. Apparently I told them not to bother with my room⁉⁉
They were to dust the 'cats room - litter dust everywhere.
That did not get done.
Clearing and dusting of surfaces. Wash floors.
That did not get done. Apparently I told them that I wanted to do it myself⁉⁉
She threw things away that she didn't want to wash or don't know where to put or didn't want to deal with.
I went into the kitchen just in time ro see her dropping two glass bowls into the trash and then saw more of my stuff in there.
I had a whole bag of sugar - gone.
She took no responsibility for her actions. In fact, she created excusus to justify them. Then she didn't understand why i didn't want her for a second day!?!?! read more