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    Cleanse Wellness Spa

    5.0 (3 reviews)
    Closed • 10:00 am - 6:00 pm

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    Float Nashville - Give the gift of floating!

    Float Nashville

    4.8(65 reviews)
    70.9 mi

    If you've never done float therapy, you're missing out. It's definitely an experience that takes an…read moreopen mind and ability to do what initially feels a bit odd. But Float Nashville really helps you feel comfortable by explaining with kindness and patience. I've been a few times now and take new people back with me. I've also done Float in Houston where I live but every time I visit Nashville, I make this a stop on my trip!

    I came here with my friend who had a gift card to partake in the float experience. This review is…read morebased on my feelings and my feelings alone. Customer service was great and super friendly and considerate. He was sweet, hospitable, and super accommodating. There are no qualms about customer service and atmosphere of my visit. If anything, he is what carrying this 2 star instead of 1 star experience. The float tank itself seemed a bit disgusting. Not by any means because of the type of water it was, but inside the tank on the walls and crevices were disgusting. I have posted photos to verify this. If I am knowingly aware floating in treated water that other naked bodies are in rotation in and plus the built up grime on the interior walls, that didn't really give me a firm chance to be at ease during this experience. I feel that it is important to maintain a level of hygiene when experiencing this and though I felt hygiene was done right with the first part of the visit, being in the tank itself left me with a sickening feeling of disgust. Like I said, I am not unfamiliar to using spa treatments and things similar to this experience. It is simply a matter of cleanliness. What I can say about this experience once you get over the disgust is that I did feel relaxed and enjoyed the chance to remove my mind from all exteriors and simply relax. It was a great environment for the right purpose, but I did feel unsettled due to the constant feeling of being in a place that hadn't been cleaned properly from my point of view. I am purely going on first impression. As someone who has never done this before, no one wants to get into a tank and see reminiscence of God knows what on the walls and around the filters or jets. Would I give this another try? Yes, but only after I felt that the place had been properly sanitized in the tanks. I am happy to reconsider my experience and rating of Float Nashville if I better understood why it looked like this and felt like I was floating around in something unsanitary - chemicals or not.

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    Float Nashville
    Float Nashville
    Float Nashville - Come be held in our egg chair

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    Come be held in our egg chair

    The Sauna Place - Sauna

    The Sauna Place

    4.0(15 reviews)
    2.6 mi

    UPDATE: After posting my original review, the company reached out to me directly and worked to…read moreresolve the issues I had been experiencing. They offered to send the correct smooth stones and refund my purchase, which I really appreciate. While I wish I hadn't had to go through the frustration described in my original review to get to this point, I absolutely believe in giving a company credit when they step up and make things right. Their response after seeing my review was prompt, professional, and genuinely focused on resolving the problem. I'm very happy they reached out and made the effort to turn my experience around. ORIGINAL REVIEW: I have been trying to resolve a very simple order issue since May. I placed a $5,801.38 sauna order and paid an additional $99 specifically for upgraded rounded/smooth sauna stones. The upgraded stones I paid for were not provided. I first contacted The Sauna Place on May 6. Customer service responded and acknowledged the issue. I clarified that I received the rough stones rather than the upgraded smooth stones I ordered and asked them to simply send the correct product. It is now August and this still has not been resolved. On August 3, I contacted them again and requested either the stones I paid for or a $100 refund. Their automated response said I could expect a reply within a few hours. Five days later, after receiving no response, I followed up again. I have now also called both customer-service numbers and left voicemails. This is an incredibly disappointing level of customer service for a company that accepted nearly $6,000 from us. I am not asking for anything unreasonable--I simply want the product I paid for or my $99 refunded. I will gladly update this review if The Sauna Place resolves the issue.

    I bought a Leil Patio XS Sauna & Huum heater and while the transaction was not flawless, The Sauna…read morePlace is committed to customer satisfaction. Their customer service team took full responsibility for a delivery complication and made good on the transaction. My compliments to Brian and his team at The Sauna Place.

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    The Sauna Place - Door looks beautiful

    Door looks beautiful

    The Sauna Place
    The Sauna Place - HEATER WORKED FINE

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    HEATER WORKED FINE

    Cleanse Wellness Spa - hydrotherapy - Updated October 2026

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