Denise did a great job cleaning our large 2BR/1BA apartment. We requested a general cleaning of all…read morefloors and surfaces of the apartment. She took approximately 4 hours to finish, which was good time. I definitely recommend her!

Lava Cleaners were more than 5 stars. Very thorough and went above and beyond. I desperately needed…read morefurniture vacuumed for dust and hard to reach places. Lauren P was like an Angel sent to our home as I have asthma and you can totally breathe cleaner air in my Family room. She did furniture vacuuming in 2 rooms and the difference is amazing. I will definitely be calling them again for more cleaning perfection. Oh yes ..it was triple digits heat but nothing stopped Lauren P. Kudos to Lava Cleaning. The price was perfect too. My husband has been bragging to relatives about their great service.

Provide high-quality and efficient home cleaning service to different customers throughout the New…read moreYork City area. I enjoy doing my job with a lot of integrity and respect. Great overall place to work, with an easygoing yet fast paced environment with good attention to detailed work. Must be able to be proactive and cleaning done without always being told what has to be completed.

I hired this cleaning company for my father house in bay ridge my father is no easy to get a long…read morewith but this company was nice very thorough and my father is very happy with them l would recommend them to anyone.

Dolores is a delightful woman who seems to get pure joy out of making our apartment clean and…read moreorganized. She is super meticulous, cleaning in the spots that no other cleaner has ventured such as under the sofa cushions, in the pantry, the silverware tray, etc. She even organized our closet! She charges a flat rate so you don't need to worry about the time, and she is really thorough. Dolores is also great at taking initiative while adhering to any special requests, and is very trustworthy. I'm so glad we found her!

I have had really great experiences using this cleaning service! I do a deep clean about every 6…read moreweeks and I have used them about 5 times. I am always happy with the results. I appreciate that it is just one or 2 people in your apartment, not a whole crew. They are always on time and being able to schedule online and through text is super helpful. I do think the service is a little pricey, but other than that it is great!

Missed a ton of detail. Also, when I wrote informing the service I was unhappy (I would always…read moreprefer to speak with the business versus write a public review) I was told I could receive a partial refund or a reclean. Since there were significant portions of my home that were insufficiently cleaned with the level of detail i would expect, I requested a reclean. When I followed up about the details of a reclean, I did not receive a response. I have followed up 4 times. At this point I don't think this is a trustworthy business.

Service was a first-time, deep cleaning. Team was friendly, efficient and did a great job.read more

Please be careful. I used this service once and had a terrible experience all around. Tracey…read moreseemed nice enough when I was booking my first appointment with NLZ but I was seriously mistaken about her and this business. First of all I was given a price quote after I filled out a questionnaire about my cleaning needs and texted photos of my house to Tracey. I was required to prepay the quoted price before the cleaners arrived which seemed a bit odd but whatever. It was all downhill from there. Sorry in advance for the long review but please learn from my mistake. Here's some details of my terrible experience with NLZ: * My 2 cleaning people arrived 40 minutes late for the 3 hours of cleaning I prepaid for. They were rude and acted like they didn't understand a word I was saying and just kept talking to each other in Spanish ( unfortunately I don't speak Spanish at all). They blew off my requests and were very obviously rushing and doing an awful job. * I callec Tracey at NLZ within 30 minutes of their arrival to say that I wasn't happy with the cleaning people at all. I texted her a picture of my "mopped" floor which was just wet and dirty and asked to have the job rescheduled. * Tracey suddenly become nasty and refused to cancel and reschedule the job I had already paid approximately $300.00. She claimed that she sent me excellent cleaning people and then we got "cut off". I tried calling back several times but got voice-mail. * The cleaning people were paid for 3 hours but after 2 hours of poor work one of the cleaning people was able to tell me in English that she's allergic to cats and had to leave early because of her allergies. I was completely upfront with Tracey about having a cat before the service was booked and even wrote it on the form I filled out before my appointment. * I took pictures of the poor cleaning job ( floors were soaking wet and not clean, crumbs under the microwave, bathroom mirror not wiped down and more) and emailed NLZ about my bad experience. * My complaint was never acknowledged and the next time I heard from NLZ was the following week when they charged a follow up cleaning service to my credit card without my authorization. Tracey answered my call to explain that when I filled out the online form I stated that I was interested in weekly cleaning and was booked for the following week because I stated in "the contract" that I wanted weekly help. It was an outright rip off and I had to get my bank involved because NLZ wouldn't refund me for the cleaning job I didn't want or receive.Their claim was that I ignored the email about my follow up visit and didn't cancel in advance so they weren't obligated to refund me. * Luckily my bank reversed the charges but I had to get a new debit card because of the unauthorized use and would never recommend NLZ to anyone.

Booked 2 workers for a deep clean of bathroom, where there had been construction, and regular clean…read moreof the rest of my fairly tidy one-bedroom unit. Good stuff: The women arrived punctually - were organized, active and careful - used my own vacuum cleaner. Bad stuff: It was booked for 3 hours but they were ready to leave in under 2.5 hours - their own products were for a light clean but not for robust heavy cleaning - my bathtub was not scrubbed, just wiped down - they used a Swiffer for floor cleaning - I found places that were not dusted at all. So, average for maintenance cleaning but not great for deep dive cleaning.

Unreliable. Booked these guys for a move out clean. The company cancelled on the day, two hours…read moreinto cleaning window provided. Numerous calls were made and deferred to voicemail. Finally responded to my text message and deferred me to Amazon. Needless to say I was left in a lurch (and had to scramble) as I was due to check out on that very same day.

This was my second time hiring Jackie, and she proved once again why she is an absolute miracle…read moreworker. After she previously helped pack my entire house to move. I knew exactly who to call when my closets became completely overwhelmed by a massive wardrobe. Once again, finding an outfit in the morning had become an exhausting chore, but Jackie stepped in and completely resolved the chaos.As expected, she brought her signature warmth, professionalism, and entirely non-judgmental approach. Jackie has a brilliant spatial eye and immediately saw how to maximize the closet space to elegantly handle a very large volume of clothing. She didn't just tidy up; she helped me seamlessly purge what I didn't need and built an intuitive, highly functional system tailored perfectly to my daily routine.She worked with incredible efficiency and meticulous attention to detail, leaving my closets looking like a pristine boutique showroom where everything is visible and accessible. Having now experienced her life-changing work twice, I can confidently say she is worth every single penny. If you are struggling with clutter, do yourself a huge favor and book Jackie--you will not regret it!

Jackie is just amazing the way she can see a space and look at things she was professional…read moreorganized and worked with us I would recommend her to anyone who is struggling to get there house in order it has been over a week and the house still looks great and we feel blessed to have had the opportunity to work with Jackie

As far as cleaners go, Rita and her team were fantastic!…read more I received a gift card for a house cleaning from a friend and was initially skeptical since I didn't hear back right away. Once I got on Yelp and we started to communicate, Rita was great. She quoted me an extremely reasonable price, her team was right on time and they did a great job! I would highly recommend them!!

Nice to deal with, fast response and on time. But for my…read morefirst experience not very happy at all. New empty house, just had the floors done and walls painted. After the cleaning job I return to inspect and noticed, my kitchen floor was greasy as well as my stove. They didn't wipe down top of my door moldings. Main bathroom counter was dusty. Think they knocked off my thermostat and didn't mention to me. Not even close to being thorough. Its a shame I was stoked because of the great reviews. Wouldn't use again. Good luck