A townhome I bought a brand new one at that, had poorly installed the grout, and it was falling…read moreapart and not sealed so my tenants had a lot of issues. I called these guys and from the gecko they had Great communication, did the job on time sent me pictures. Very happy I found them.

Keith and team are fabulous. I sent a few pictures for a quote and they turns a shower in bad shape…read moreto looking almost new again!

Horrible experience & never even able to hire this company! Scheduled a virtual estimate & never…read morereceived a call. Called to reschedule the next day & again, a no show even after they apologized & promised to prioritize me. Each time, I confirmed with a email. Called back a THIRD time to reschedule & was hung up on. Not sure what kind of company this is but obviously do not care about my business so I'll take it elsewhere. If this is the hassle just to get a quote, I can't imagine how unreliable the actual work scheduling would be.

We recently had the pleasure of working with Sir Grout to remove deep stains on limestone steps and…read moredecorative wall in our yard and repair grout damage in our master bath. Ari did our consultation and was very detailed about the work we needed and the outcome we could expect. His quote was very fair, especially compared to the other companies we considered, and he was totally available and responsive as we scheduled our work. Nick handled both jobs over two days and the results were outstanding. The limestone steps and wall look amazing, above our expectations, and the shower looks new. He was extremely pleasant to work with and his attention to detail was phenomenal. He also told us how to maintain both the limestone and bath to minimize future problems. We looked at multiple companies before making a decision and could not be happier with our experience from initial consultation to job completion with Sir Grout. They're an excellent service provider and we highly recommend them.

Definitely will use this company's service again when needed. Hans was friendly, courteous, and…read moretimely. My grouting project looks like new. Thank you Hans

Cannot recommend Hans and his crew more highly. I've had them out for two jobs - a bathroom floor…read moreretile and for water damage from a leaking HVAC. For both jobs they went above and beyond. Their work is impeccable months later. They quote honestly and prices are fair.

i expected more for over $900. Sloppy job, had to have them come back and then he argued with my…read moreson in law. Would not recommend. Terrible.

I unfortunately have to amend this review. After only a few weeks, the grout for the shower floor…read morehas become discolored in spots and when wet this becomes very obvious. I have repeatedly asked for this to be taken care of and the Grout Medic has refused. I was told the only way they would fix the problem would be if I gave them more money because they felt like the job was satisfactory. The job is absolutely NOT satisfactory to me. You should stay far away from this company as they do not stand behind their work.

This company did our bathroom cleaning the tiles and re-grouting looks great, then I called them…read moreback to replace the paper (toilet) holder in the tile and the guy did a good job. Then I had them add new colored grout to my kitchen back splash...had all while and I had them to add a black grout and it looks brand new. Rachel and her crew always do a good job and very dependable....price is good also.

Wish I had the pics to show. The Groutsmith came, on time, to give me an estimate. When it came…read moretime to do the job the gentleman was on time as well. He took my old greyish grungy grout right to beautiful. It took 2 coats to go to the light beige color I selected but he was very thorough. It saved me from replacing the time, which was in good condition. I am having them come back to do another bathroom, a foyer and eventually my kitchen counter tiles. I am looking forward to it. I highly recommend The Groutsmith.

C. J. And Eddie just left today after making our guest bathroom look brand new!! They did our…read moremaster bath a year ago and it still looks great!! They are professional, reasonable, on time and communication is also great!! My wife and I highly recommend!!!

The owner cannot compartmentalize professional and personal interactions. I couldn't respond to his…read moremessages for a few hours and found myself receiving a string of condescending messages and then ultimately being blocked while never even having a chance to reply. My number has been blocked ever since - totally unprofessional conduct! I never hired them, but my review below is regarding my honest experience dealing with the owner of this business Carlos so that others can be forewarned. He even sent me a message on Google yesterday morning instructing me to "call him now" after seeing my review instead of ever offering an apology for less than professional conduct. Now to my review- I sent the him a message a few weeks back simply asking if I was still on the schedule. An hour later, I got 2 calls and messages from him asking who I was, immediately followed by "good luck with your project." So 10 mins is all customers get to respond before they are sent a rude response to find another professional? I wasn't able to see this correspondence until later and assumed they were clearly not interested in my business, so I never responded. Later in the day, I had another set of messages from him concluding "bless your little heart" "have a great life." Who says things like this in a professional interaction? When I went to finally respond and call back, I realized that my number had been blocked. Really? Also, they advertise in their brochure that they match competitors pricing. He even confirmed - "yes we do as long as they are in the same business and not handymen." But when I sent him a fitting quote which was about $200 less than this company's price, he said, "that's too low for us, go ahead with those gents." So price match only applies when it's convenient for them. Secondly, I asked him about warranty, and got no response. And after 2 weeks of waiting, not only was I not on the schedule anymore as discussed, I was not even able to be located in their system with my phone number. A few days back, my phone number was still blocked and I actually tried calling him from my husband's phone and of course it went through. The owner Carlos had no recollection of the aforementioned text messages or why my phone number is blocked. He also had no recollection of anything whatsoever with regards to my project - "they see so many people in a day" he said. He then said "let me power cycle my phone and see what happens." As if that's going to unblock my number? An hour later, I still couldn't text or call him from my phone. Outrageous! I have dealt with much bigger companies in the past and even they don't make customers feel so insignificant. It seems to me that they have more than enough volume to care about people or make an effort to earn anymore business. I am happy to take my business elsewhere!

These folks are the best. My rugs were cleaned and returned as promised. I highly recommend them.read more

I was on shift at Burn Bootcamp Marietta when Certified Clean Care arrived to clean and disinfect…read moreour gym. The technician was professional and polite, very efficient when getting set up. He got started quickly and made me aware of the timeframe it would take for the floating floor to dry. The technician left the fans on overnight to ensure dry carpets when our members arrived the next morning for camp. The carpets look amazing!

Normally, I do not write reviews, they are far and few between -…read more Now... I will say this... Approximately a year ago I had used A Plus - I was in the hospital for emergency life saving surgery - and due to my health - I was not allowed to leave the hospital and had to leave my dogs alone for almost 24hrs - please understand - my leaving my dogs was NOT due to neglect - I was a day - 2 days at the most from dying - my situation was CRITICAL and the Drs stated if I left the hospital there was a very STRONG possibility that I could die driving home to get my dogs - my fear of dying was overwhelming to say the least and the thought of possibly dying driving home to get my dogs and possibly injuring/killing anyone in a car accident was not something I could risk... Unfortunately, one of my friends was not able to get to my dogs until the following day and she was aware of how dire my situation was - Needless to say, I knew that my carpeting was going to be hit with the dogs 'accidents'... About a week after my surgery I started to call around for a carpet cleaning company that would be willing to do the work without gauging me in the pocketbook... I found Alex at APlus - He was extremely kind and compassionate to my situation - He was willing to work with me in every aspect - I had never forgotten... And when I FINALLY came home - my carpets looked incredible and there was ABSOLUTELY NO 'ODOR' lingering... It was a HUGE relief to me! I reached out to Alex again, literally today, regarding a cleaning... He remembered me from the initial job and from previous conversations... How many companies will 'remember' you? Now I will not go into what we've discussed and agreed to... But, I will say this... For a company in today's era that is willing to GO ABOVE and BEYOND and TRULY helps a person and put's the customers needs before their own profits - Speaks VOLUMES... I'm old school and you are only as good as your word, a handshake means something... I can only go by the work he had done for me previously and I was very happy with results... But, the absolute generosity in helping a person in my situation, (I'm sorry I do not wish to elaborate), gives me renewed faith that there are still Companies like APlus who truly care about their Clientele... I may not be able to use his services as much as I would llike, but, he has a customer for life... Unless of course I win the lottery - Sorry Alex - if that happens I'm moving to Bora Bora! If you are looking for not only good work but a company who listens and actually cares... Give Alex a call... Tell him I sent you!

My family owned a carpet cleaning biz for a period of time so I know my carpet cleaning. A Plus did…read morea PHENOMENAL job in making carpets that are older look (and smell) fresh and new in a lasting and meaningful way. He was able to accommodate my short-notice request and crazy work schedule, and communicated well and clearly throughout the scheduling process. He showed up on time and finished when he projected he would. I was favorably impressed with his professionalism as well as the very reasonable pricing for his services! I waited five days after work was done to write this so any temporary effect would pass...you know how sometimes carpets look great right after while drying, then a few days later when dry, stains reappear and you see the work was shoddy - surely NOT the case with this work!) He also cleaned a sofa and dining chair cushions for me which look brand new afterwards. I went from thinking about replacing the carpets in the just-acquired home, to being able to spend those dollars on other projects, thanks to the outstanding workmanship of the cleaning job! I could not be happier with the completed job, and will definitely use this company again as well as recommend it to others I know.

I highly recommend Back to New Tile and Grout. David was always quick to respond to any and all of…read moremy questions and very flexible to our scheduling needs. His work is fantastic and our floors look like new! I look forward to working with him again in the future!

From the owner: We provide premium commercial and residential floor cleaning services in the Atlanta Metro area…read more With over a decade of successful experience we are confident that we will provide you the premium cleaning services that you want and deserve. We are the tile cleaning and grout cleaning experts but we don't stop at tile and grout! We also specialize in concrete driveways, pool decks and more. We use the latest tools, technologies, hot water, water extraction and specialized pressure tools to get your tile and grout floors back to new and looking amazing! If your grout is damaged, missing, stained, ugly or you just want a new look, we also specialize in color sealing. We offer a verity of penetrating sealers and typical coatings that will need your needs and offer long term solutions. While we are there bringing your stone surfaces "Back to New" let us offer you a special offer to steam clean your carpets.

Your Floor installed our hand scraped wood floors when our house was built 9 years ago and the…read morefloors looked fantastic. We decided to replace the carpet in a bedroom this year. We were happy they were still in business and once again they did a fantastic job with the new install and also "refreshed" our existing wood floors. Over the 4 day project communication was great, they showed up on time every day and cleaned up. The price was fair and we would highly recommend them

We used Your Floor to replace all of our main floor flooring with new white oak hardwood floors…read more Ben's communication throughout the entire process was great. Jose and his crew did a great job on the installation. Best of all, Your Floor was very competitive on their quote. I definitely recommend Your Floor for your hardwood floors project!