I just wanted to say how extremely pleased I am with my experience with Sir Grout. Our shower stall…read morehas basically been neglected by the former homeowner, so the grout was looking bad, and some of the caulking was coming undone. After calling to set up the initial inspect, Jeff was out there in a few days. He took the time to explain the job, and gave an estimate. A week later, someone was out here to do the work. They were timely, professional, and got it done before the end of the business day. Even when I noticed a small little piece that came undone, Jeff himself came out to take care of it. I don't wish that something else happens in my home anytime soon, but I do know eventually a lot of the other tile will need work. And for that, I'm glad I know I will be able to count on Sir Grout to take care of it!

Horrible experience & never even able to hire this company! Scheduled a virtual estimate & never…read morereceived a call. Called to reschedule the next day & again, a no show even after they apologized & promised to prioritize me. Each time, I confirmed with a email. Called back a THIRD time to reschedule & was hung up on. Not sure what kind of company this is but obviously do not care about my business so I'll take it elsewhere. If this is the hassle just to get a quote, I can't imagine how unreliable the actual work scheduling would be.

Definitely will use this company's service again when needed. Hans was friendly, courteous, and…read moretimely. My grouting project looks like new. Thank you Hans

Cannot recommend Hans and his crew more highly. I've had them out for two jobs - a bathroom floor…read moreretile and for water damage from a leaking HVAC. For both jobs they went above and beyond. Their work is impeccable months later. They quote honestly and prices are fair.

Hired The Grout Medic to recaulk my shower, and the results were fantastic! The old, moldy caulk…read morewas completely removed, and the new caulking looks seamless and clean. Super professional and efficient--highly recommend their services!

i expected more for over $900. Sloppy job, had to have them come back and then he argued with my…read moreson in law. Would not recommend. Terrible.

Wish I had the pics to show. The Groutsmith came, on time, to give me an estimate. When it came…read moretime to do the job the gentleman was on time as well. He took my old greyish grungy grout right to beautiful. It took 2 coats to go to the light beige color I selected but he was very thorough. It saved me from replacing the time, which was in good condition. I am having them come back to do another bathroom, a foyer and eventually my kitchen counter tiles. I am looking forward to it. I highly recommend The Groutsmith.

From the owner: The Industry Leader in Service, Products and Warranties We…read morespecialize in: Grout and Tile Cleaning and Restoration Grout and Tile Repair and Preservation Grout Clear Sealing, Color Sealing and our Exclusive Restoration Sealing Loose and Hollow Floor Tile Re-bonding Shower Repair and Restorations Granite, Marble and Natural Stone Cleaning and Sealing Anti-Slip Treatment Color Matched Caulking We use Groutsmith™ Professional Products to Restore Floors, Showers, Countertops, Walls and Fireplaces. We DO NOT use High Pressure Steam, Pressurized Water, Harsh Acids or Carpet Cleaning Equipment (all of which can damage grout and tile). You can Trust The Groutsmith™ with all your Tile and Grout needs.

C. J. And Eddie just left today after making our guest bathroom look brand new!! They did our…read moremaster bath a year ago and it still looks great!! They are professional, reasonable, on time and communication is also great!! My wife and I highly recommend!!!

The owner cannot compartmentalize professional and personal interactions. I couldn't respond to his…read moremessages for a few hours and found myself receiving a string of condescending messages and then ultimately being blocked while never even having a chance to reply. My number has been blocked ever since - totally unprofessional conduct! I never hired them, but my review below is regarding my honest experience dealing with the owner of this business Carlos so that others can be forewarned. He even sent me a message on Google yesterday morning instructing me to "call him now" after seeing my review instead of ever offering an apology for less than professional conduct. Now to my review- I sent the him a message a few weeks back simply asking if I was still on the schedule. An hour later, I got 2 calls and messages from him asking who I was, immediately followed by "good luck with your project." So 10 mins is all customers get to respond before they are sent a rude response to find another professional? I wasn't able to see this correspondence until later and assumed they were clearly not interested in my business, so I never responded. Later in the day, I had another set of messages from him concluding "bless your little heart" "have a great life." Who says things like this in a professional interaction? When I went to finally respond and call back, I realized that my number had been blocked. Really? Also, they advertise in their brochure that they match competitors pricing. He even confirmed - "yes we do as long as they are in the same business and not handymen." But when I sent him a fitting quote which was about $200 less than this company's price, he said, "that's too low for us, go ahead with those gents." So price match only applies when it's convenient for them. Secondly, I asked him about warranty, and got no response. And after 2 weeks of waiting, not only was I not on the schedule anymore as discussed, I was not even able to be located in their system with my phone number. A few days back, my phone number was still blocked and I actually tried calling him from my husband's phone and of course it went through. The owner Carlos had no recollection of the aforementioned text messages or why my phone number is blocked. He also had no recollection of anything whatsoever with regards to my project - "they see so many people in a day" he said. He then said "let me power cycle my phone and see what happens." As if that's going to unblock my number? An hour later, I still couldn't text or call him from my phone. Outrageous! I have dealt with much bigger companies in the past and even they don't make customers feel so insignificant. It seems to me that they have more than enough volume to care about people or make an effort to earn anymore business. I am happy to take my business elsewhere!

These folks are the best. My rugs were cleaned and returned as promised. I highly recommend them.read more

I was on shift at Burn Bootcamp Marietta when Certified Clean Care arrived to clean and disinfect…read moreour gym. The technician was professional and polite, very efficient when getting set up. He got started quickly and made me aware of the timeframe it would take for the floating floor to dry. The technician left the fans on overnight to ensure dry carpets when our members arrived the next morning for camp. The carpets look amazing!

Normally, I do not write reviews, they are far and few between -…read more Now... I will say this... Approximately a year ago I had used A Plus - I was in the hospital for emergency life saving surgery - and due to my health - I was not allowed to leave the hospital and had to leave my dogs alone for almost 24hrs - please understand - my leaving my dogs was NOT due to neglect - I was a day - 2 days at the most from dying - my situation was CRITICAL and the Drs stated if I left the hospital there was a very STRONG possibility that I could die driving home to get my dogs - my fear of dying was overwhelming to say the least and the thought of possibly dying driving home to get my dogs and possibly injuring/killing anyone in a car accident was not something I could risk... Unfortunately, one of my friends was not able to get to my dogs until the following day and she was aware of how dire my situation was - Needless to say, I knew that my carpeting was going to be hit with the dogs 'accidents'... About a week after my surgery I started to call around for a carpet cleaning company that would be willing to do the work without gauging me in the pocketbook... I found Alex at APlus - He was extremely kind and compassionate to my situation - He was willing to work with me in every aspect - I had never forgotten... And when I FINALLY came home - my carpets looked incredible and there was ABSOLUTELY NO 'ODOR' lingering... It was a HUGE relief to me! I reached out to Alex again, literally today, regarding a cleaning... He remembered me from the initial job and from previous conversations... How many companies will 'remember' you? Now I will not go into what we've discussed and agreed to... But, I will say this... For a company in today's era that is willing to GO ABOVE and BEYOND and TRULY helps a person and put's the customers needs before their own profits - Speaks VOLUMES... I'm old school and you are only as good as your word, a handshake means something... I can only go by the work he had done for me previously and I was very happy with results... But, the absolute generosity in helping a person in my situation, (I'm sorry I do not wish to elaborate), gives me renewed faith that there are still Companies like APlus who truly care about their Clientele... I may not be able to use his services as much as I would llike, but, he has a customer for life... Unless of course I win the lottery - Sorry Alex - if that happens I'm moving to Bora Bora! If you are looking for not only good work but a company who listens and actually cares... Give Alex a call... Tell him I sent you!

My family owned a carpet cleaning biz for a period of time so I know my carpet cleaning. A Plus did…read morea PHENOMENAL job in making carpets that are older look (and smell) fresh and new in a lasting and meaningful way. He was able to accommodate my short-notice request and crazy work schedule, and communicated well and clearly throughout the scheduling process. He showed up on time and finished when he projected he would. I was favorably impressed with his professionalism as well as the very reasonable pricing for his services! I waited five days after work was done to write this so any temporary effect would pass...you know how sometimes carpets look great right after while drying, then a few days later when dry, stains reappear and you see the work was shoddy - surely NOT the case with this work!) He also cleaned a sofa and dining chair cushions for me which look brand new afterwards. I went from thinking about replacing the carpets in the just-acquired home, to being able to spend those dollars on other projects, thanks to the outstanding workmanship of the cleaning job! I could not be happier with the completed job, and will definitely use this company again as well as recommend it to others I know.

I highly recommend Back to New Tile and Grout. David was always quick to respond to any and all of…read moremy questions and very flexible to our scheduling needs. His work is fantastic and our floors look like new! I look forward to working with him again in the future!

From the owner: We provide premium commercial and residential floor cleaning services in the Atlanta Metro area…read more With over a decade of successful experience we are confident that we will provide you the premium cleaning services that you want and deserve. We are the tile cleaning and grout cleaning experts but we don't stop at tile and grout! We also specialize in concrete driveways, pool decks and more. We use the latest tools, technologies, hot water, water extraction and specialized pressure tools to get your tile and grout floors back to new and looking amazing! If your grout is damaged, missing, stained, ugly or you just want a new look, we also specialize in color sealing. We offer a verity of penetrating sealers and typical coatings that will need your needs and offer long term solutions. While we are there bringing your stone surfaces "Back to New" let us offer you a special offer to steam clean your carpets.