PLEASE SEE MY ORIGINAL GOOGLE REVIEW BELOW. MY 2pm UPDATE CAME AFTER I RECEIVED A RUDE CALL FROM…read moreTHEIR COMPANY. DO NOT USE THEM (Cumming, GA): Poor communication when it comes to the cost of service. They would NOT provide a quote until all of our "junk" was on their truck. Not a great business model as I was quoted $150 over the phone vs. the $350 that I was charged. I would NOT USE THIS SERVICE. Typical Bait and Switch. UPDATE AS OF 2pm EST: thank you for the phone call and showing your lack of professionalism to the entire Google world with your written response. Yes, I own 3 business, but that has NOTHING to do with my experience as a customer with your company. Let's recap the most recent event: you gave me a call, presumably with the intention to get me to change my review. After I explained my dissatisfaction, offered a suggestion to a new business model, and told you that I WOULD NOT change my review... you response to me was "oh so I see you're THAT kind of guy?!" So what exactly does that mean sir? And is this how you treat ALL of your customers or just select ones who do not agree to give you 5 stars when it is NOT warranted? I hope ANYONE who sees this review will go with an alternate company because you, sir, do NOT take constructive criticism well. Oh, and I've recorded our conversation so if anyone would like to reach out to me for validation of his rude behavior please feel free to contact me. Service: Junk removal Response from the owner: We only provide our $120 minimum cost over the phone. We do not provide estimates over phone. Upon arrival technicians gives Free on site No-obligation price. Once the price is agreed the technicians will begin to load your items. Payment is due before technicians leave. Job is complete. Sorry you didn't understand that process, you would think being an owner of 3 businesses you would understand with ease.... Guess not! Thank you for your difficultly. Have a great day

I received a reasonable estimate. I made an appointment online for the same day. 2 men came, picked…read moreup my recliner, and took it away. They were pleasant and quick. I would highly recommend!

These guys are AWESOME. I've worked with a few junk removal teams and this crew was outstanding…read more They were friendly, personable, prompt, and extremely helpful. Josh and Jimmy arrived right on time, clearly explained everything, and got straight to work. They finished so quickly that when they knocked on my door again, I couldn't believe they were already done. I'm very happy with the service and highly recommend this company, especially for the Loganville and Walnut Grove area. Thank you, Josh and Jimmy. You were absolute professionals.

Contacted Junk King for a hot tub removal. The initial contract was great but the rep was a no…read moreshow. After taking time off to accommodate the scheduling the rep contacted me telling me he didn't have any other work in my are do he didn't want to cone out. He adk for me to go out in the storm and take Picture's. I then received an email saying I canceled very poor service. I would not recommend this company.

Very responsive and came within a week to clear out a garage full of stuff. He brought two guys and…read moretwo trucks. So it went fast. I would use him again.

This family owned business is awesome. When I think of how hard these guys worked, it's…read moremind-blowing. I thought we would need one truck. Nope, 2 crammed full, and could probably use a third, which we may do before we move if we still have things left. The owner is onsite the entire time. The rates are incredible. They guys load the truck in order to get the most stuff as possible onto the truck. They donate stuff when they can. I would not hesitate to recommend this business.

Soldier Strong did a fantastic job. Great communication! The team was on time and worked quickly…read more They were polite and very accommodating! Even loaded some things in my car! Absolutely would recommend. Outstanding work!

Speedy, responsive, and perfectly on time. Highly recommend for anyone who needs service to remove…read morean unused furniture.

We had to move some furniture and empty out an apartment. These guys did it all...and more…read more Reliable and easy to work with.

This company did an excellent job loading and hauling away a bunch of tree limbs and branches. They…read morewere quick and responsive to my request. I will definitely use them in the future. Thanks guys.

Service was excellent at the time of the pickup; however, I didn't receive a cost estimate prior to…read moremy stuff being loaded on the truck. Full size mattress w/ box spring, and 4 closet doors. The truck was not even an 8th full but the haul ended up costing me 333.00. I didn't have the heart to tell him to take the stuff off. There are cheaper options out there. I spoke with a company rep who also contacted the driver. After speaking with us both, they offered me a fair refund and still allowed the driver to keep his tip. Although you may be able to get Junk Removal for less, the service did exceed my expectations.

My account was hacked. The above comment is clearly gibberish. I don't even understand the point of…read moreit. On a serious note...did use this company. they were actually a great company and easy to work with.

I hired junkluggers to remove some unwanted furniture and to move one heavy item about six feet…read more They responded quickly and showed up within a few hours. Two guys and a truck. They didn't have appropriate equipment to move large items. However, I was grateful for the service. On the downside. They damaged my floor when they moved my aquarium six feet. Repairing the damage cost $275. They never responded to my email or calls. Their website 'reviews' are a joke because they don't accept a bad review. The items they took were good pieces of furniture. I have yet to receive any notice of the solid wood furniture being donated. Thus the one star review. Amateurs

This company was amazing. They delivered the work as promised. Polite, well mannered young men. I…read morehighly recommend. I used them to pick up the remaking junk left in my father's house after placing him in assisted living.

Antonio and Willie were very helpful with removing items from my place will definitely be using…read morethem again

We really enjoyed working with Delvin and Tyrik! They were a joy to work with. They helped us…read moreremove huge(!) old tvs and moved furniture from the basement to the second floor. Their work was speedy and a good value!

FIVE STARS FOR BEING !!!!!!! INCOMPETENT !!!!!!! I MADE THE…read moreAPPOINTMENT JULY 8TH FOR ESTIMATE AND PICK'UP ON JULY 9TH BETWEEN 9 am AND 11 am. /////// NO ONE SHOWED UP --- NO ONE CALLED \\\\\\\\\ ++++++++ IF YOU WANT TO GET SOMEONE TO +++++++++ +++++++++++ PICK UP YOUR JUNK +++++++++++ ++++++++++++ DO NOT CALL JUNK KING +++++++++++ THIS IS THE RESPONSE FROM THE OWNER (HARRY WANTS TO LEARN WHAT HAPPENED -- DUH????? Paul, we're very sorry we let you down. Waiting during your scheduled arrival window only to have no one show up and no communication from us is understandably frustrating. That's not the level of service we strive to provide. :::::::::: We appreciate you bringing this to our attention and would welcome the opportunity to learn what happened :::::::::: and make things right. Please reach out to our office at your convenience. Thank you. Harry, Owner of Junk King Atlanta North

This is the second time I've used them and they great both times. Today they communicated that they…read morewere on the way, showed up exactly on time, friendly and courteous crew, final cost matched their estimate. I'll definitely use them again.

Junk Giant is a high quality, reliable dumpster rental service. I have gone through tons of…read morecompanies and finally found these guys. I have a steep driveway that didn't give their driver any issues. On time delivery, On time pick up. Very convenient service actually. Just send them a message through Yelp and they will invoice you. Way better than the 878465457348 other options out there. Posting their webiste to our neighborhood communications page do other people use them.

Dropped off and picked up on time they let me know when they were going to be here and when they…read morewould be picking up