I cannot stress enough how detailed their work is. From scheduling to contract to payment and…read morefinally, to the carpet cleaning itself - outstanding attention to detail resulting in a job done awfully well! Did it take time, absolutely - but it was time, and money (not even 1/2 of what I had budgeted for) very well spent. Yes, I will most definitely be calling upon them again!

They gave quick responses and very reasonable pricing…read more They were able to set up an appointment and come out quickly. They accept all methods of payment!! They will be my go to from now on for all carpet cleaning!

Olya and her team did an amazing job with a massive move in clean for me and my family. She was…read morecommunicative, flexible and her cleaning was truly top notch.

I have used Olya and her crew several times and I am always amazed! I feel so comfortable and…read moreconfident about the quality of work and the integrity of the team. I will recommend to my friends and will continue to use them!

I had Uptown Sparkle come out to my home and was lucky to have Ai Wen as my cleaner. She was…read moreincredibly polite, professional, and right on time. She took such great care with everything, and my house looks absolutely amazing. You can tell she takes pride in her work. I'm so grateful for the quality and attention to detail -- I would absolutely recommend Uptown Sparkle (and especially Ai Wen!) to anyone looking for a reliable and thorough cleaning service.

From the owner: Uptown Sparkle – Charlotte’s Trusted Home and House Cleaning, Standard/Deep Cleans,Move In/Out Pros…read more Now offering 20% off for new customers! At Uptown Sparkle, we make it easy for Charlotte families and renters to enjoy a spotless home without the stress. We specialize in residential cleaning, home cleaning, house cleaning, deep cleaning and move-out cleaning across Charlotte and surrounding areas. Our team delivers reliable, detail-focused service with simple online booking, transparent pricing, and fast communication. Whether you need weekly home cleaning, a one-time deep clean, or a full move-out cleaning, Uptown Sparkle helps your space look its best. Why Charlotte chooses Uptown Sparkle: • Fast online booking • 100% satisfaction guarantee • Background-checked cleaners •Liability Insurance

I requested a home cleaning. Cristy was punctual. She came in with a dedicated team and scrubbed my…read morehouse. My teens rooms are sparkling clean and show worthy. The bathrooms shine. Definitely worth it. I've already asked them to come next month.

I requested the cleaning of my one bedroom and one bathroom home. Christy responded promptly to my…read moreinquiry via Yelp and stated she could provide service the day I requested it. She and another lady arrived to complete the service on time. She emphasized on arrival that they were heavily booked today and seemed a bit anxious. I thanked her for scheduling me. Out of respect for their time, I showed them around quickly, and they got to work cleaning. I left the house with my dog for a bit, though they said we could stay to minimize interference. Within an hour to an hour and a half, they were done. The cost was $140. When I came back, everything looked okay at first glance. However, later, I found debris still in the corners. The water was dirty when I mopped my floor a week later. For context, I have a tiny dog whose paws get wiped on entry. I don't wear shoes in the home, and I work out of town and am out most of the day on the days I'm home, so there is not a lot of foot traffic in the home. I'm unsure if the home didn't get the attention needed because of their busy schedule or because it stressed her, but attention to detail is critical in the cleaning business. If proper attention can't be given to a home, it's better to reschedule than leave the job somewhat undone.

-wish I'd done my due diligence before hiring her because it's clear I'm not the only person who…read morepaid for but didn't receive a "deep clean." We just finished up a renovation and my son has severe asthma, so I figured I'd splurge on a deep clean. She quoted me $700, which was about $100 more than I have paid in the past but I wanted to use her since she's a single mom and I prefer to use small women owned businesses. My home is 5600 sq ft and a deep clean typically takes 4-6 hours with two people. She was there about 2 hours when I told her I'd be picking my son up from school. I told her I'd be in and out of the house all afternoon but would put the $700 cash on the counter in the off chance I'd stepped out when she finished. 15 minutes after I left she packed up, took the money, and left. My house was filthy. She cleaned half the house and left. In no way, shape, or form was my house deep cleaned. It wasn't even a standard level of cleaning. The tubs were filled with dust, appliances not cleaned, floor was filthy, trash not taken out. I sent her a text when I got home asking why she didn't clean the other half of the house. A few hours later she texted me back and claimed she left to get drinks and her phone died. I have multiple texts from her admitting to leaving without finishing the clean all while taking the $700. She asked if she could come back to finish the next day after I called her out for taking the money but at that point I wasn't comfortable having her back in my home.

Paid for a full deep clean (360$). House was barely touched. House cleaner was there for under 2…read morehours and tried to tack on multiple services through text in addition to what was already promised. Many surfaces were untouched. Cleaning supplies from our home were taken as well. Tried to get partial refund but owner was very uncooperative and told me we should have hired a better team of cleaners. Terrible!

I wanted to update the review to ensure everyone knew that they did come back out to clean the…read moreplace to rectify issues with the first visit. This was a much better and thorough clean and took a little longer than the first due to attention to detail. Time was miscommunicated again which is why it is not going up to 5 stars. But it was cleaned.

Paradise and her team came in and made the space I moved in to feel like a space I could make mine…read more All while my two little boys found opportunities to make small talk. Paradise has a great energy and working with Chores and Floors was a wonderful experience. It is hard to find reliable, fairly priced, professional services - and Chores and Floors is alllll that and beyond.

I have been using Minit Maids cleaning services for several years. Their team is reliable, friendly…read moreand always do a great job. I love that they try and send the same ladies each cleaning (shout out to Panacia and Courtney!) so our pets have gotten to know them well. I also appreciate that they call the day before with the anticipated arrival window. I would happily recommend Minit Maids to anyone in the area!

Highly recommend. We've used Minit Maids for years starting first with a small apartment then a 4…read morestory townhome and now a ranch. We appreciate the consistency, reliability, and friendly family customer support; they are always ready to meet our changing needs. 5 stars for above and beyond service, great value, and dependable quality.

Idalia and her team were professional, thorough, and efficient. They did a move-out clean for us…read moreand the place was spotless when they were done. Highly recommend!

I was pleased with the deep clean at first visit. No one showed up for second clean after the…read moreappointment was confirmed. When I reached out, my message was read but no reply. Very disappointed and unprofessional.