Do not waste your money coming to this laundromat. Their dryer machines don't dry!! I spend money…read moreon 2 dryer machines put them on low temp for 56 mins!! and when it was done my clothes were completely wet, when I told the worker they just acted dumb and said low temp doesn't dry, it has dried my clothes at other laundromats. I told them to at least put time for one of the machines and just ignored me. This was my first time washing here and I won't be coming back!!

Went to do laundry at this place, they cut the time the machine washes and charge more money- then…read moreI noticed the dryer less time also for more money. And not all the machines work.

My fiancé and I have been coming here every week for the past three years to get our laundry done,…read moreand we absolutely love it! Our clothes are always done quickly and folded so neatly. Everyone who works here is incredibly hardworking and genuinely kind--it makes such a difference. Truly a hidden gem if you're looking for a great place to get your laundry done!

Great service and very quick. They are very upfront with their pricing and will notify you as soon…read moreas your things are ready.

The elderly man that works at night is rude and dismissive. Also, he has temper tantrums when…read morethings don't go his way or if he's in a bad mood. The daytime staff is different, they're friendly and helpful. Also, you have to make sure you watch your dryers carefully. Some of my clothes have been stolen.

Nice place; clean, machines available…read more I'd give it more stars but the worker wasn't enforcing the posted 'mask required' policy. Here's one of the patrons and the worker without masks. What the heck!

Oh, Staten Island Laundry Company... what would I do without you?…read more I've been going to this place for almost the entire five years I've lived on Staten Island. With my hectic six day work week, which often includes night shifts, it is such a relief to always know I can rely on this establishment to pick up, wash, dry, fold, hang, and deliver back my laundry, which is always warm and smelling fresh upon receipt. I've gotten to know some of the staff and ownership pretty well, and it's always nice to stop and chat with them after a busy work week. They are EXTREMELY professional, down-to-earth, friendly, and very hard-working, even in the midst of a pandemic that has decimated Staten Island. They deserve all of the success that I hope and believe the borough has and will continue to grant them. Thank you guys so much.

They advertise that they allow you to specify how to wash your clothes. Even though I PAY the extra…read morefee for them to separate my clothes for me, I still separate my own clothes to make sure that nothing is missed. I put clothes in separate bags with brightly colored labels indictating the washing instructios for each bag. I pay a lot of money for my clothes and linens, and I do not want them abused or damaged. Twice now, I have received my laundry back with clear evidence that instructions were neither read nor followed. I sent expensive, highly concentrated laundry detergent, and the entire bottle was used on three loads. Wasting my money, TWICE. The disregard for my personal property is outrageous. I'm sure they have no intention of refunding me hundreds of dollars for the early destruction and replacement of my fine garments that I specifically said were meant to be hung up to dry. These included wool, cashmere, and silk. The advertising is a lie. You can send instructions, but you will be LUCKY if anyone reads or follows them. I will never use this company again. I am demanding a full refund -- not that it could ever cover the damage they have done. They also keep sending me wire hangers, that I have repeatedly told them I did not want. The message is clear: it doesn't matter what I want. They will do whatever they feel like and charge me extra for it. Completely irresponsible and careless launderers.

They stole my clothes and I saw it and called the police on it then they hide it from me & the…read morepolice and refused to be involved in it and said I am the one who lost it. Very very bad place

Used this place for wash & fold - the price is amazing & the service was even better - they take…read morereally good care of my clothes. They have pick-up & Delivery with a gentleman by the name of Angel - and his service is amazing as well! Would recommend this laundromat to everyone & anyone who uses wash & fold.

Very nice size place. Lots of wahsers. 3 different sizes and very nice space of dryers…read more The woman there was working and she was busy but stopped to take care of customers I needed change and she was very kind to help me. I needed to go here to do a small amount of wash Due to the big storm I didn't want to run my own machines at home at this time. This was my very first time coming here and I had a nice experience. seating is provided and tables for folding also . change machine available everything went well. It's nice to have a business in the area when needed under storm conditions.

I've been going here for years. I liked it at first because the owner and workers keep the place…read morevery clean. Unfortunately, they don't know anything about good customer service. They treat their customers with no respect. The owner can be extremely nasty. I've seen his nasty side a few times with different customers. I had my own incident with him as well. His machine dirtied my clean sheets that I had just washed when it got stuck in the dryer holes. To be fair, I will mention that he did allow me to wash it again free of charge, but having already dried it as well, I also inquired about the dryer charge. He answered me in a very nasty way, asking if he had to pay for drying too...? He then threw three quarters my way and continued to complain under his breath. If I had known that would have been his reaction, I would have just taken the loss. I was so embarrassed. Another incident took place with one of his employees. While my clothes were washing, she started cleaning the machine my clothes were in, spraying water and using a brush to clean out the dispenser. All the grime was going down on my clothes. I asked her to please wait until my clothes was finished washing and she outright refused and kept on cleaning. Needless to say, I was extremely upset. I stopped going on the days she works there but my patience with the place has definitely run out. The other lady turns the light offs on you and make you feel like you are committing a crime if you go just five minutes past closing time. I'm definitely on the lookout for another laundry mat.

Always extremely clean! unfortunately the driers are old and…read moredo not properly accept payment meaning that although it's 25 cents for 7.5 minutes in a drier that doesn't get hot enough the machines will take quarters and not turn on. For every 3 quarters you put in there's a 50 percent chance the drier will turn on and work for 4 minutes and not dry your clothes. The owner and staff field complaints by saying you dropped the coin in too fast or too slow but it's always the same result. You will never know how many quarters it will take to turn on and if your clothes will be dry even though the sign says 7.5 minutes for 25 cents. Always always frustrating.

I have been going to the CASH ONLY establishment for seven years. The owner and his sister are…read morebeyond rude and insulting. Yesterday the owner Ken had the nerve to get annoyed when I asked to exchange 10 singles for a 10 dollar bill for the coin machine. I have put up with the poor behavior due to proximity to my home, parking and no requirement to purchase a card add money to use the newer type machines. Because I do not have on site laundry unfortunately I have limited options due to time and finances. I am concerned with an operation that is strictly cash and even more concerned when the owners are not helpful and rude. They do not allow dryer use if you do not use washing machine on site so if your dryer is broken this location is not an option. They also charge $18 up front for comforters, the machine is $9.00 with probably $1.25 to dry (just an fyi). I am giving this establishment a two because I like the machines....when they are working. There is no air conditioning and the store is very cramped and difficult to maneuver on a busy day.

Everyone was very helpful since I have never done any laundry at a laundromat in my entire life…read more Very nice staff and we were helped every step of the way. I recommend them because it was clean, friendly, and the washers and dryers work great.

Worst customer service ever. Alerted the manager and explained that several pieces of clothing were…read moreruined with oil from the machine. They all of sudden became mute and said that it was probably a chapstick we left inside clothes. My husband doesn't even use chapstick and I sort all clothes before washing. Horrible steer clear if you care about your clothes and hard earned money.