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    Clean Queen

    5.0 (2 reviews)
    Closed 9:00 am - 6:00 pm

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    Sunshine Cleaning

    Sunshine Cleaning

    (3 reviews)

    Over the last 4 years I've had various issues with the quality of cleaning provided by Sunshine…read morecleaning. Multiple times we'd return to our place in Tahoe City to find that the cleaners made the beds without changing the sheets or only used the express wash load on the laundry to keep the cycles shorter instead of getting a thorough cleaning of the linens. They had been responsive and apologietic when that happened, so I kept being willing to give them another chance. This last experience was the last straw. After their last cleaning I found multiple sets of dirty sheets balled up and shoved into the linen closet. It is clear to me that they hadn't been actually washing sheets but cycling between sets of dirty sheets. We use our house as a second home and do not rent it to vacationers, so I can't even imagine what they do for clients who aren't there to check the quality. Additionally, during this same last visit, they were supposed to have cleaned the oven (which they charge extra for) and they didn't do it. I reached out to them directly when I discovered this and did not get a response. We obviously won't be using them anymore, but everyone should be aware that they need to do serious quality checks on this team.

    HUGE THANK YOU and endorsement for Sunshine Cleaning in Truckee and Tahoe City. We have been using…read moreSunshine Cleaning for 5 years and they are EXCELLENT! We did some renovation and the team was great at the deep cleaning needed after construction AND we've used them for regular cleaning, dusting, vacuuming and kitchen and bathroom deep cleaning after lots of company. Sunshine Cleaning is SUPER easy to deal with and they promptly respond to me when I need them and schedule cleaning teams with great attention to detail and great pride in their work. I highly recommend Sunshine Cleaning

    West Lake Tahoe Cleaning - One of our VRBO clients in Olympic Valley.

    West Lake Tahoe Cleaning

    (4 reviews)

    The entire team is a dream to work with! You can email your schedule or work on an easy-to-use app…read moreand it makes the whole process seamless. Josh is an amazing resource for anything house/Tahoe-related and goes above and beyond to make things perfect. The cleaners do a wonderful (and quick!) job and think of all the tiny touches. Trustworthy and helpful. Definitely go with them!

    I really can't say enough about Josh and his team. Over the past several years, we have cycled…read morethrough many cleaning services with a wide variety of pricing and no matter what they charged, none of them inspired any confidence whatsoever. Some were affordable and did decent work but keeping organized with a calendar and communication was always a challenge and often resulted in missed cleaning appointments. I got to the point that we were ready to sign up with Vacasa to manage the property because we just couldn't deal with the stress of not being able to depend on the cleaning service. Josh has built and continues to maintain a very precise operation in every aspect. His automated systems keep me reassured that every cleaning is on his radar and the billing and invoicing is very straight forward and reliable. I've been so impressed with the service they provide that I've been meaning to write this review for some time. A couple of weeks ago we were staying in the condo and my wife left an expensive piece of jewelry (in the couch cushions?) and we called Josh up in a panic looking to retrieve the piece before the next guest arrived. He stopped what he was doing to communicate with his staff, located the watch, and then Fedex-ed it to us the next day. Like I mentioned, I really can't speak highly enough of Josh and his team. Thanks!

    Camille's Clean

    Camille's Clean

    (23 reviews)

    Camille and her team have been cleaning for us for years now and it's always wonderful to come up…read moreto a perfectly clean place. Thank you Camille!!! :)

    Hey Camille-- why have you declined my request of reimbursing $200 as you had agreed?? That's…read moreactually nothing compare to what it should be-- I actually did not want to make a bigger deal of it and just move on after everything that wasn't cleaned/done-- dirty floors, stove, brand new tea kettle uncleared, no bathroom or kitchen dish mats, stained hand towels, dirty duvets, dirty sheets/glitter under sheets, stove not clean, old sticky big spot of greasy stains in oven, wet/water puddle in dishes in cabinets just to name a few? Is this really the kind of service you've become? Very disappointing. " was my latest text to the owner. The response was "I don't appreciate you belittling me"... not belittling but disappointed that everything I've listed that wasn't cleaned and then you petty over $150-$200 for several dirty uncleaned units is sad. After all this, I was told my multiple units of townhomes of approx. 800 sqft was not worth her time of $155-$165 per units each time while another business just gladly wanted my business. And that other business has well over 20+ excellent reviews/referrals and they're cheaper, lucky for me. Mine you, this is for frequent cleaning, not deep cleaning. Camille says because they have to do linens is why she charged me this much and says she pays a living wage to her cleaners which I was all for it. Well, she knew she wasn't going to be earning my business any longer. I was really embarrassed and actually ashamed for her. This is all she can say when you get caught red handed not knowing that the owner is actually the guest checking in? Saying she has more business and that she gets paid more, after I've given her 6 months of business and hardly any complaints from me. Unfortunately, I shouldn't have been too nice and the cleaners got away with not cleaning thoroughly/cutting corners. I had to trust them, I live out of town and only come in once in and awhile (but now I've learned, I have cameras in front). At some point, I actually believed her more than my guests sometimes when they complained about certain uncleanliness-- gave them the benefit of the doubt-- yes, I now realize I was too trustworthy = idiot me. Now I know I was wrong since I see clearly with my own 2 eyes when I checked into 2 of the units myself and it was dirty (see attached the pictures). I still did not intend to write this but because this owner is strictly about money, lying/not trustworthy and not about quality of service/integrity, I felt obligated to write about my experiences. Finding a good cleaning company with I integrity and trustworthy is hard. Unfortunately, the previous one I used moved away that had the good cleaner. I'm just overwhelmingly disappointed how this all unfold to the very end. I've really witnessed how petty this business owner is and how she handles her clients. It's quite VERY disappointing as all I want was a clean place to go to myself, the owner and she barely apologize and instead says she didn't know what happened??? I guess that's what you say when you get caught and don't know what else to say. Believe it or not, How do you not take responsibility for it and profusely apologize no matter what you know or not, the place was not even vacuumed! As a customer-- I just expected to walk into a clean place since I'm only there for a quick couple of nights. It's too late for the cleaners to come and distract/ intrude into my family time, especially when you just check in late at night. Later she finally admits she lost cleaners, took too many business, over stretched herself, etc... etc but also said she looked at those units and that it was cleaned-- well yes, it doesn't really get that dirty but you can still tell if it hasn't been cleaned---the lies continues. Said she'd reimburse $50/unit and didn't even keep her word, how sad and petty. Seriously, $50 x 3= $150 is something to make a big deal of after the thousands of dollars she's made from me?? I was really just trying to see how far someone will go to try to be defensive when they've gotten caught red handed. That ultimately broke the trust. One of the neighbors, finally confessed to me before I left because she and her family helps me watches over the place. She didn't think the cleaners have been doing a great job, they would be in and out waaayyyy too fast, couldn't have thoroughly cleaned-- that says it all. Your money, your trust, your choice... just saying.

    Clean Queen - homecleaning - Updated May 2026

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