Camille and her team have been cleaning for us for years now and it's always wonderful to come up…read moreto a perfectly clean place. Thank you Camille!!! :)

Hey Camille-- why have you declined my request of reimbursing $200 as you had agreed?? That's…read moreactually nothing compare to what it should be-- I actually did not want to make a bigger deal of it and just move on after everything that wasn't cleaned/done-- dirty floors, stove, brand new tea kettle uncleared, no bathroom or kitchen dish mats, stained hand towels, dirty duvets, dirty sheets/glitter under sheets, stove not clean, old sticky big spot of greasy stains in oven, wet/water puddle in dishes in cabinets just to name a few? Is this really the kind of service you've become? Very disappointing. " was my latest text to the owner. The response was "I don't appreciate you belittling me"... not belittling but disappointed that everything I've listed that wasn't cleaned and then you petty over $150-$200 for several dirty uncleaned units is sad. After all this, I was told my multiple units of townhomes of approx. 800 sqft was not worth her time of $155-$165 per units each time while another business just gladly wanted my business. And that other business has well over 20+ excellent reviews/referrals and they're cheaper, lucky for me. Mine you, this is for frequent cleaning, not deep cleaning. Camille says because they have to do linens is why she charged me this much and says she pays a living wage to her cleaners which I was all for it. Well, she knew she wasn't going to be earning my business any longer. I was really embarrassed and actually ashamed for her. This is all she can say when you get caught red handed not knowing that the owner is actually the guest checking in? Saying she has more business and that she gets paid more, after I've given her 6 months of business and hardly any complaints from me. Unfortunately, I shouldn't have been too nice and the cleaners got away with not cleaning thoroughly/cutting corners. I had to trust them, I live out of town and only come in once in and awhile (but now I've learned, I have cameras in front). At some point, I actually believed her more than my guests sometimes when they complained about certain uncleanliness-- gave them the benefit of the doubt-- yes, I now realize I was too trustworthy = idiot me. Now I know I was wrong since I see clearly with my own 2 eyes when I checked into 2 of the units myself and it was dirty (see attached the pictures). I still did not intend to write this but because this owner is strictly about money, lying/not trustworthy and not about quality of service/integrity, I felt obligated to write about my experiences. Finding a good cleaning company with I integrity and trustworthy is hard. Unfortunately, the previous one I used moved away that had the good cleaner. I'm just overwhelmingly disappointed how this all unfold to the very end. I've really witnessed how petty this business owner is and how she handles her clients. It's quite VERY disappointing as all I want was a clean place to go to myself, the owner and she barely apologize and instead says she didn't know what happened??? I guess that's what you say when you get caught and don't know what else to say. Believe it or not, How do you not take responsibility for it and profusely apologize no matter what you know or not, the place was not even vacuumed! As a customer-- I just expected to walk into a clean place since I'm only there for a quick couple of nights. It's too late for the cleaners to come and distract/ intrude into my family time, especially when you just check in late at night. Later she finally admits she lost cleaners, took too many business, over stretched herself, etc... etc but also said she looked at those units and that it was cleaned-- well yes, it doesn't really get that dirty but you can still tell if it hasn't been cleaned---the lies continues. Said she'd reimburse $50/unit and didn't even keep her word, how sad and petty. Seriously, $50 x 3= $150 is something to make a big deal of after the thousands of dollars she's made from me?? I was really just trying to see how far someone will go to try to be defensive when they've gotten caught red handed. That ultimately broke the trust. One of the neighbors, finally confessed to me before I left because she and her family helps me watches over the place. She didn't think the cleaners have been doing a great job, they would be in and out waaayyyy too fast, couldn't have thoroughly cleaned-- that says it all. Your money, your trust, your choice... just saying.

We were under a tremendous amount of stress from a year long forced remodel and leaving for an out…read moreof town move and are so lucky we found Cait and the entire team at My Truckee Housekeeping who went above and beyond for us! From start to finish, the experience was seamless and professional. Cait was in constant communication with us about our needs. The team cleaned walls, floors, windows and handled our final dump run after a year of construction in our home! The My Truckee Housekeeping team arrived equipped with all the necessary tools and supplies. Every corner of my home received meticulous attention. The kitchen and bathrooms now look spotless. The grout in the tiles is pristine, and all the appliances sparkle like new. The cleaning crew also did an incredible job with the floors and windows two of my main concerns. We highly recommend My Truckee Housekeeping to anyone looking for a very reliable and thorough cleaning service!

Been using TVHS to clean our vacation condo for a couple of years now. They do a thorough job, and…read moreare available when we need them. Great service, good value, and generally responsive.

Jeff was responsive, had good reviews and was great when we set up a call to review our needs and…read moreexchange any questions. He has been doing this fir eight years and after our call we felt he had the right company for our cleaning needs.

I would definitely recommend Joanna's Cleaning Company. They have been servicing our family…read morevacation home for a year. They are very thorough, professional, and trustworthy. Joanna has great communication, is super friendly and reasonable. We are very happy with their services, I love that we have a clean home to come to.

Always have a great experience with Joanna, easy scheduling and very responsive. House is always…read morespotless after our cleans. Happy to recommend!

I've used Jessica for several years, and I can honestly say she's the best cleaner I've ever had in…read moreTahoe. I'm a real estate investor and own several short term rental properties in and around South Lake, but I live several hours away, so it's imperative that I have a reliable and trustworthy cleaning service. Jessica has never let me down and she is the consummate professional. She is extremely smart, hard-working, and takes a lot of pride in her work. She is more than just a cleaner...she's my go to person for managing my rentals. She is the true emerald of South Lake Tahoe in my book!

Jessica is a life saver. I called in a panic because I hired a cleaning company who was…read moreunresponsive and I had clients checking in same day. I frantically started posting on facebook and turned to yelp. Jessica answered my call (I didn't get voicemail which I greatly appreciated) She had no availability but said let me try reaching out to my team. It was a Friday late afternoon and I knew I needed luck on my side. Luckily we have a small 1 bedroom unit. Jessica offered to make time and clean it herself on a Friday evening. Her communication and quick response alone sold me on doing business with her. She showed up at the cabin within 15minutes of my call to view the cabin! Not to set any 15min expectations of her on a future client but she really pulled through. Most people can clean well but rarely do people provide the service Jessica does. HIRE JESSICA

Cleaned for us for years, however, never wiped window seals (small 800 sf house), removed cobwebs…read morefrom under cabinets. When doing a final move out, charged a lot for an empty house, especially because they did not even clean the small amount of windows on the inside - extra extra. Hoping our next cleaner will do a more thorough job

They always do a wonderful job. I had surgery a couple years ago and needed some extra help keeping…read moreon top of the house. Well, here we are two years later and we couldn't be happier. I still have back issues here and there, work full time an hour away, and have a small home business, so Katelynn and her crew continue to be life savers. They clean our home biweekly and my husband and I love coming home to a clean, fresh house after work. I also appreciate the communication, flexibility and understanding when schedule conflicts come up once in a while.

Would highly recommend MT cleaning! Katherine did a wonderful job cleaning our home for an…read moreaffordable cost. She was accommodating for our schedule, professional, arrived on time and completed our house in a timely manner. Our house was extra clean smelled refreshed. We will definitely use her services again for our home!

I was so impressed with Kathy and her company. They showed up right away to give an estimate. This…read moreis the most hard-working company I've ever hired. 5 stars for all aspects of their work! They scrubbed every inch. The attention to detail was impeccable. In addition, she communicated throughout the day with questions, which I very much appreciated. Would recommend this company to anyone who wants to be assured of a spotless house!

I found Dayton Valley Housekeeping through reviews on Google, and I am so glad I chose them. Suzann…read more& her team are awesome! We used her company to clean our new home before moving in. The previous owner did not clean a single thing before leaving. There were crumbs in all the kitchen cabinets, dog hair in every room, and dust covering the window shutters. They cleaned it ALL! Seeing how beautiful my new home was and the pressure it had lifted off my shoulders cannot be re-paid. Moving is so stressful, and moving into a dirty home is even worse. But Suzann and her team took care of us. I will be recommending Dayton Valley Housekeeping to everyone!!

Dayton Valley Housekeeping did a wonderful job cleaning a home I was getting ready to put on the…read moremarket. My call for a quote was answered promptly and Suzann came by to give me a quote. She's good so she's busy, but she worked me into her busy schedule within a week. I am very pleased with the quality of their service. Definitely give them a call if you are looking for a reliable, competent cleaning or housekeeping service. You will be glad you did.