I should've known better to read previous reviews and this would've saved me the money and…read moreheadache. So here's hoping to save another person from having the same problem as me please do not book with this company. I don't even know where to start but basically I started a project on yelp reaching out to cleaning services. I messed up and booked with the fastest responder (Grecia). She was super nice in the beginning. She quoted me higher than other places that quoted me but she came and did an in person walk through and specifically said my house is not that dirty and lowered her price (priced me at 240). Not to mention she didn't have to clean the whole house. Not the fridge or the oven or the pantry or another guest room (didn't want it cleaned). She started her service at 11:30 and finished at exactly 3. I left her in my home without my supervision because she was so nice and I trusted her to do her job. When she messaged me she was done I sent her money right away. Before I came home I texted her that I would inspect the house and once I got home I told her it was still dirty and she accused us of dirtying the house hours after she finished cleaning. (She left at 3 and we came home at like 7) BTW I booked for a DEEP CLEANING. My house wasn't that dirty (words that came from her mouth) but I wanted all the corners and windows and dusk to be cleaned. I sent her pictures right away saying we are not satisfied with the service and she agreed to come back but to only clean pictures of what I sent her like almost a week later. Next day I kept finding more and more missing spots and sending more pictures I was afraid that if she left thinking she did a job well done that when she came back, it still wouldn't be up to par. I texted her and apologize but we would like a refund instead. She refused and said she clean my house for 5 HOURS. She came at 11:30 and left at 3. But she "cleaned" for 5 hours. I even offered to tip (pay her for her time) cause I do think she should be compensated for working. She said no and that if she refunded me money then she's gonna charge me 180 for a regular cleaning. If you look at my pictures I don't even think that a regular cleaning would've justified the work given. She complained that I didn't pay enough that's why I received the quality that was given. When she priced it herself. She admitted to not doing a fully good job because she didn't think it was worth her time. I told her she didn't have to take the job if she thought it was "cheap". I did not beg for her to lower her price. I just wanted the soonest person available and now I have to deal with the headache of filing a complaint through yelp to hopefully get my money back. If I could add more pictures I would add pictures of time stamps and text messages. She started threatening me cause I said please let's resolve this peacefully I don't want to leave a bad review. She flipped her shit and said her business does not relay on yelp. I mean obviously but if I can save someone else from making the same mistake then there you go.

Quick and easy responses to set up the appointment. We set up a move out clean and Grecia did an…read moreexcellent job. Highly recommend this crew. Very cost efficient and friendly!

These folks came and then told me "I do apologize but your home's needs are not within our regular…read morescope of work." Since I needed nothing unusual, I am not sure what that means, but they walked out. No charge, but they didn't do anything. Not sure how they got so many five star reviews.

They understood my situation, were friendly and tolerated my vacuum hating dog. I will be using…read morethem again and suggest that you give them a call.

I made an appointment with the owner to get an estimate. They have come just once and did a deep…read moreclean. They did a very nice job. I lost my previous house cleaner to nursing school. So far I think they will be a solid replacement.

On top of the service, the communication was superb! Reasonable price, great service, and great…read morecommunication. Highly recommended!

Humberto has an excellent window cleaning service. I trust him and will certainly share the news…read morewith my neighbors. Thanks again, Humberto. See you soon.

They texted quote within 2 hours, power spray guy (Dante) showed up on time and did great work on…read moregutters and driveway/sidewalks/patio. Price was great. Thank you!

Thorough cleaning thank you for the quick response cleaner was at my place in an hour after me…read morerequesting service. Highly recommend. Their weekly cleaning prices are good too I think I'll sign up for that as well!

Communication and service were great. It was easy to get scheduled. They did a great job cleaning…read moreour house. They were all very friendly. They worked fast yet thorough. What I liked most was their very reasonable pricing.

The quality is too notch and thorough. Highly recommend MJ Cleaning! We used a few companies and…read morethis one is by far the best.

From the owner: I'm excited to introduce MJ Service Cleaning, a professional cleaning service with 5 years of…read moreexperience. We offer residential and commercial cleaning tailored to your needs. We want to give you a good experience with quality and professionalism and flexibility to your needs. Professional work at a competitive price Let us help you keep your space spotless! Feel free to reach out for more details or to book a service."

Moving out of apartment, required professional cleaning. Family owned business. Showed up on…read moretime, did a fantastic job and the cost was well within budget. Highly recommend them and will request their services in the future!

From the owner: We specialize in home cleanings we do move outs move in deep cleanings regular cleanings we can By…read moreweekly biweekly or monthly basis make sure to mention yelp when you call

I recommend using this company, my house was really clean, perla came went back and checked…read moreeverything again to make sure, I paid for a deep clean and came out really good

From the owner: I clean every house like if it was my own, when a house is clean it feels like you can breathe and…read morerelax. I like to do a good so I can keep growing

Excellent experience! I needed my apartment cleaned on very short notice. Hacienda Service Team was…read morethere for me and did a great job at a great price. I'm so grateful! I'll definitely use their services again, and will request the same cleaner. She was professional, thorough, thoughtful, helpful and so friendly.

There is a young lady. Her name is Miranda. She is the best I've ever seen to come and clean my…read morehouse. She does everything perfectly. She will do things that you don't even tell her to do that needed to get done. She is just the perfect person for cleaning. I would recommend Her to anybody to clean your house. I have a 3500 sq ft.² house and it took her four hours to do a deep cleaning. She did a great job.

Absolutely recommend. The Swanky team was very communicative from the moment we booked and a follow…read moreup to ensure our satisfaction. Our lovely cleaner came in turn our home into a fresh slice of heaven. She even cleaned/vacuumed our washer/dryer!? I have used a couple other cleaning services but none can compare to the excellent experience and quality of Swanky!

From the owner: Our Cleaning Pros are dedicated to achieving perfection and won't stop until your home is clean and…read moreyou are satisfied. We offer fast and reliable service at a reasonable price, backed by our 100% Quality Service Guarantee. Whether you need a one-time deep clean or regularly scheduled cleaning services, Swanky Home Pro is here to help. Contact us today to schedule your cleaning appointment and experience the difference our team can make in your home! Now serving Austin and All Surrounding Areas.