Awesome car wash with spectacular customer service! Monthly…read moreplans are good value and discounted for healthcare & first responders. Jumped ship at the sub par place near me and went with the best in town!

We bought a monthly subscription to "Willo Wash" in Willoughby on Rt. 91 & Rt. 20. It's a really…read morenice facility, with new, well maintained equipment, and very helpful staff, that does a good job of cleaning our car. The monthly subscription allows us to have our vehicle washed as many times as we want, as often as we want. And it's only $19.95/mon. I like the place. I like the people. I like the results. You will too.

I took my car in here and they broke my side mirror. When I notified the worker, he just shrugged…read moreat me and said "what am I supposed to do about that?" I said to speak to his manager and he immediately told me " if you don't like our service then don't come back!". I will never return heee again and I recommend to everyone I know not to go here.

I have been to places that charge $100.00 for the kind of clean job they do. They are the best. I…read morecome from Chardon to get my car cleaned. They won't do your car if pets are allowed in your car. The hair clogs their vacuums and they would have to close and service them. This is financially prohibitive. I recomend you tip generously. The lady who owns the car wash works as hard as the young people and she is in her 70s. They don't just clean your car, they detail it.

Great car wash and excellent staff, my car always comes out great. Fair prices as well.read more

Amazing service every time I come, there was a polite gentleman to come and greet us towards the…read moreentrance & amazing service to wipe us down in the end .

Got a nice car wash and a great deal on a membership. The workers were kind and informative…read more Besides my licenses plate being bent up from the hard water spraying I enjoyed the wash. I'll be back!

Please stop with the monthly subscription. I had to stop coming here (my favorite wash and vacuums)…read morebecause basically none of you will take no for an answer. Enough, I said no once- I don't need to say it, without exaggerating, 15 more times. It makes me so uncomfortable, I don't come more often because of this specifically. Sorry.

Ever since Whistle took over this car wash stuff is broken and a lot of times i'll go there they're…read morenot open i pay $40 a month to them but lately i'm considering canceling my membership. And just this morning I went there 8:03 am not open waiting for 25 minutes not anyone in sight. And when i called the 1-980 number the recording said they had to find an agent to talk was on hold until i hung up 10 minutes later. You mean there's that many complaints no available to talk to me? Well i'm probably going to cancel my membership. $40 and can't even get my car wash!

I paid for a membership here because I like all of the things that it offers the vacuums, the…read moresprays the towels, and I like the colors of the soap in the car wash. But I have to Car Wash about six passenger windows or the driver windows. The brushes don't really hit the left or right of the car. I've had the same smudge on my back left window, even after washing his car about six times That is my only complaint. I mean the brushes work, but if you were in the drive-through the you'll see right the left brushes don't really clean the windows and when you pull in the workers only use the scrub brush to clean the front the back of your don't try to go over the size at all with the brush For that reason I may look into other Car Wash is just to see if my car gets a more thorough wash.

"Open 24/7". Lol obviously that is not true. This wash charged my card and the door never opened…read morefor me to enter. So I wasted my money and my car never get a wash. Nobody answered when I called about this either.

This car wash used to be great when it was Eastlake Laser wash. Since the new owners took over it…read morehas really went to crap. I used to send people there all the time because it was a great car wash and actually got your car really clean. Now, not so much. Every time i go there my car comes out only slightly cleaner than before. Im guessing the new owners took a successful car wash that was making a lot of money and tried to maximize profits by using poor quality chemicals, and reducing the water usage. I keep my cars really clean so I am aware of small details other people might not notice. If you purchase the $11 most expensive wash, they have reduced the water usage by eliminating 2 rinses that used to occur. There used to be one presoak, then rinse, then another presoak, then rinse. now there are two presoaks with no rinse in between. They also used to do two passes of the final spot free rinse. Now just one and it shows. You will see soap of "clear coat protectant" still on your mirror and windshield. One additional rinse would have taken care of this. It seems like Zappy's just likes to buy perfectly good car washes and turn them into cheap ripoffs.

This appears to be under new management and is embarrassing for them. Vacuums didn't work, pay…read moreprice option 1/2/3 and you got the same wash. It wasn't reading license plates and it took roughly 4 minutes per car (one car took 8 minutes) to process through the credit card line. What a disappointment in overall quality of service.

what are the parameters of car washes is step 1 of course wash the car step two is make sure all of…read morethat soap gets rinsed off the same car I have visited many car washes that fail at step number two. I stopped in Patriot car wash at 2:20 p.m. On a Friday and it seems to be rather busy but seeing as how it was a holiday weekend I totally understand. They have to man the self pay station cuz it appears they built the self pay station too far away from where would make practical sense and you'd have to almost open your door and get out of the car to enact the South payability therefore that's why they have to pay a guy to stay out there and operate the self pay station It actually is a really good car wash I did get the $14 car wash and while $14 is really really pricey it is exceptionally good job of removing all the salt and soap from my car. One thing they don't have is a pre wash where a guy comes around with a wand and does a little spraying in the areas where their car wash is typically Miss. I think one of my favorite features of this car wash is that at the very end it has these large rotating towel things that they're really good job of buffing your car out. And as a bonus you get free vacuum usage at the end of your car wash so there's that. Coupled with a free towel which is pretty much useless but the air freshener is pretty cool are we coming back again

I went to get a wash put my money in and it never told me to pull in I called about 20 times didn't…read moreget a answer or call back finally I emailed and Dave responded back rather quickly and he said that he would give me credits for 2 car washes he gave me a code to use and of course when I went back the code didn't work I'm like ok went back the next day tried again still didn't work and I emailed several times and now I'm not getting a response back so I'm just out of my money at this point

went here and got no wash at all the water sprayed and then stopped car still dirty management hung…read morethe phone up on me like i was lying bad customer service i'm out of 18$ filed a complaint with the bbb i was already upset bout this homegoing now i have this on top of no car wash iwill not return they could have atlease came out and looked at my vehicle i took pics so i can post them thanx for time