These guys cleaned our place really well! We were surprised at just how clean and fast things got done. Highly recommended and will use them again in the near future! read more

BEWARE!! these people scratched my brand new shower trims! Update 2: The owner initially agreed to pay for the damaged trims and simply backed out! do not trust these guys. Requested for a deep clean of 3 bed 2 bath home approximately 1600 sq ft. I was told cleaning would take about 2 hours but the ladies finished in 1.5 hours. They did dust, clean, mop but a lot of areas dust remained as is. Windows were wiped. My main concern was bathroom- faucets and shower doors having hard water marks and they were not cleaned. The reason i got was that they have been using this solution for a long time and it won't go. that's not the reason a deep cleaning service would give that they cannot remove hard water marks in the bathroom. I wouldn't call this a deep clean - this is really more of a regular cleaning. don't get fooled by the name. . this is not value for money Update1: they came to clean the water marks, only to scratch the brand new shower trims. these people just don't know how to clean a simple thing like hard water marks! read more

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Very good overall service. The only reason I am withholding one star is because there was almost a 2 hour delay for their arrival, and I was not timely notified about that. Will definitely recommend! read more

Good service. Good customer service. Sometimes they are late but they text when they runs late.

Extremely unprofessional! The cleaners did not show up two times after confirming. We waited for over 2 hours and they did not respond to calls or text. Very bad service, please don't hire them. read more

I was grateful that Samy agreed to clean my house after my regular cleaning crew bailed on us just before our big party. Samy & Abby had a pleasant personality and they did a good job for us. Thanks for helping us prepare for our big reunion. read more

I've used clean break's service 5 times and the first few times were good but I noticed that there were some areas missed and not cleaned as thoroughly the last 2 times. They showed up late 4/5 times I've booked with them (usually 15-20 minutes behind schedule). This last time they ended up breaking a piece of our bidet and leaving it in our sink without letting us know. We had to replace the entire bidet and when I notified them, they didn't take accountability and said it was already broken to start with. I asked if they can cover the cost of the new bidet ($40) and they said they'd send it but ghosted me. Their cleaning service is decent but they lack good customer service and time management. read more

We messaged January 9 for a January 13 cleaning and confirmed before as well as day before. They asked us to change our 8:00 Am to 7:00. Been waiting for them since 6:50 and no one has showed up. We got one text at 6:58 saying they were late, it's now 9:00 and still no contact. The worst. Its ridiculous really. It takes 5 seconds to call or message. We will for sure never use them, one time of this was enough. So unreliable and unprofessional. Don't book them, they don't show up.. No sorry or apologize or anything.. The experience was such a waste read more

Most disappointing cleaning crew I have ever hired. 1. Not on time. Scheduled 9:00 am. Delayed to 9:30. Arrived at 9:50. 2. Show minimum cleaning desire and effort. Started at 9:50 and ended at 11:30. Not too much work indeed considering this is a new construction and has never been used. Yet they surprised me with very low quality work and leaving many places not cleaned, including but not limited to: closet, cabinets, window bottoms, etc. I have to ask them to do it again and again. At the end I am tired of it and just let them go. 3. Unprofessional. It is so unfortunate that they lack of the cleaning tools. For example, they do not have a proper vacuum to suck the dust out of the window bottoms. They cannot help clean the glues in the new appliances and cabinets. So on and so forth. 4. Communication difficulties. I literally told them not to throw away the stickers on window, which will be used for inspections. I ended up digging into the trash bin for them. read more

I would definitely use Clean Break again, they were very accommodating. They even came back to clean my vaulted ceilings .

I had an 830am appointment. I texted confirming before 8am. no response. Ghosted. An HOUR later I get a text that they're running late from a previous cleaning. Sparse replies when I ask if they're still coming. At 1.5 hrs they claim they can come still. This is absurd, it's 10 seconds to tell me you're running late. We had to hire someone else because we don't have time to wait around but also it just screams unreliable when you don't reply for an hour. they offered to do the job still but I don't trust them to show up to that on time. They apologized in the end but man this whole experience so bad and unprofessional. read more

Clean Break - trash service - Home Cleaning Near Me

I had one cleaning that went well, but when I tried to book Samantha again, she canceled on me twice. I even confirmed with her the day before both times, and each time she assured me she would show up. Unfortunately, she never did. Very unreliable. Be cautious, you may end up wasting your time. read more

I requested my home be cleaned: clean the oven, wash the stove, clean the toilets, make the beds, clean the showers and tubs, vacuum, clean counters and mop. They said since it was the first cleaning with them they would also clean all the blinds and wash the interior windows. They were very rushed and missed some things. They didn't vacuum the master closet, the kids rooms (2), nor the downstairs guest room and hall ways. They mopped the hallway that was not vacuumed which resulted in dirt spots and accumulated dirt in the corners. They left sticky spots (I have kids) on my kitchen island. The interior windows were not cleaned. Did a subpar job in making the beds, they look like someone slept on top of the comforters. They threw out all the garbages but failed to replace the garbage bags. I do like that they cleaned all the base boards. They did a great job on the stovetop. They cleaned the cupboards exterior. They washed the dirty dishes. They did a good job with the bathrooms, as well. read more

Like others have written here very poor service. Scheduled appointment 4 days earlier from actual cleaning day. But received no call or text. When I called her, she told me she was confused and had another appointment booked. When we rescheduled for next day , she gave me a random reason saying she left San Jose ! WTH ? I had to stay at home, skipping work for them to come at right time and this is how they treat customers. In the end, she started declining calls and never responded. Will NOT recommend using this place. Trust the other 1 star reviews ! Not worth it read more

Completely restored our apartment back to basically new. Stains out of the sink that have been stuck for years. Highly recommend!

Last minute cancellation has been written about them in many reviews despite that I scheduled them . But it happened to me as well . Unreliable read more

Clean Break - Home Cleaning Near Me

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Fast and good service. They come in and they are right on the job. Did not expect it to be that fast. No complaints.

These ladies were amazing! They were available on the day I needed them and cleaned my new apartment from top to bottom prior to me moving in. I really appreciate their timeliness as well and professionalism! read more

Context: home of a senior citizen who hasn't has her home cleaned properly in years. 1 bdrm 1bath apartment. Deep cleaning requested. Cost: $160 for 3hrs and 2 ladies Pros: accommodating to my schedule. Affordable. Cleaned my shower door spotless. Friendly. Cons: not so deep of a cleaning. Didn't clean the ceiling vent in restroom. Didn't clean top of refrigerator. Didn't pull refrigerator or stove out to clean. Arrived 10 minutes late and left 15 mins early. read more

We had excellent cleaning by Samantha and her team. They accepted our request on a weekend and we here at our house in 2 hrs of request. They did not waste any time during cleaning and we very quick and clean all through their cleaning. There were some stubborn dirt in bathroom and kitchen and they removed it all. They are excellent in their work and made house look clean and fresh. Planning to request their service more regularly as their price is also amazing. Thank you for your service! read more

Clean Break - It had stubborn dirt on glass and floor. They made it look like new - Home Cleaning Near Me

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I contacted them for a move out cleaning about a week prior, and was told that they had an opening on a Sunday. I didn't get any follow up the night prior nor the day of, and when they were already 15 mins late without any communication with me, I asked them what the eta was. Apparently a worker was injured the day prior so they couldn't make the appointment. My issue with them isn't that their staff was injured as this cannot be controlled obviously, but there was absolutely no communication--I had to drive over an hour to my old apartment to wait for the cleaning, just to find out that they cannot do it AFTER I reached out to them. The unprofessionalism and lack of communication is appalling. I do not recommend their services as you will never know if they will reach out if schedules need to be switched, running late, etc read more

Great service worked with me to resolve problem. Thank you for great service. I am satisfied.

Got cleaning for my apartment done from here. Great job. There were 2 people who came for 2 hours and did a deep clean. Worth the value

Hired them for a move out cleaning. They did great job and was very efficient. I had great experience to work with the ladies.

I had a great experience using this cleaning business today. Yelp sent my project request out to 5 businesses, only 3 responded and Clean Break was the best value for work provided. They deep cleaned both of my bathrooms completely spotless (and I have kids so it was a ton of work). I'm very happy with the service they provided and would definitely recommend. read more

We took them in for cleaning on June 22'23. and I wish they did a better job, it looked like a regular cleaning to me and I had to always assist them in where to clean. I was almost going around the house, checking the places they've cleaned asked them to redo it because I could still see the dust. My Kitchen space on floor is almost the same like how I generally do it. Theyre are still marks on the floor where you can see it on the pics. They're responsive, definitely understanding I guess. I feel bad posting review like this, but this might help others! Thanks. read more

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The cleaning lady Samantha the first time does a great job but after the first time she becomes very negligent. They will start doing a very poor job. Skipping things or not fully cleaning unless you call them out on it. I have cameras in my home so Ive seen it being done and heard how they've spoken. Very unprofessional. Also getting her and her friends to actually show up and do the job is another thing. I was needing someone weekly or bi weekly and she would cancel last minute or not even show up. I would be very specific with the days and times I had open for them To come and she would still insist on coming at times that were inconvenient. I definitely do not recommend hiring them and at this point I'm looking for someone else to fill the position. read more

Samy and Abigail did a fantastic job cleaning our home. We only booked them to clean the bathrooms, oven and fridge but after seeing how they work, I also asked them to clean the stove. They were able to take out the stubborn grease from the stove. Price is very reasonable. They also arrived 15 mins early than the appointment time. I would definitely booked them again next time. read more

Samantha is nice. Two people stayed 2.5ish hours They do a good job for the price. Limited English but communication is sufficient. As with most cleaning people, recommend watching or guiding them what you want to done. Thanks! read more

Worst cleaners ever had ! They don't do what they promise! . Let me tell you about the fridge or oven they only did the top of the stove , never cleaned kitchen floors were so duty , sweep the living room thru are o living room door all the garbage in the entrance was left there , be on the watch who you hire ... read more

Sammy and her team are amazing! We scheduled a deep cleaning last month because I just had a c-section and had not been able to clean because I had a difficult pregnancy. Clean Break was great! They cleaned hard to reach places and we were able to have friends and family visit us and the baby without having to spend hours cleaning. We enjoyed their service so much that we scheduled another cleaning today. We will continue to call them. Thank you, Sammy and team! read more

Clean Break is just ok for the price. But I wouldn't probably look else where before I give them another try. I needed to have my condo cleaned because my previous renter didn't have time to clean. I used Yelp project and received several quote. I selected Clean Break bc Samy was responsive and quoted a decent price of $150 flat fee for 2 hrs. I schedule a time of 9am at Samy's request. When I showed up at the condo in north San Jose, but she was not there. I texted her for an ETA and she did not respond until 9:30am saying she is finishing a job in Gilroy. Mind you I took time from work to meet her so I was irritated. I asked when does she expect to get here and she texted 10:15 am. I then told her to please text me when she is 15minutes away from the condo bc that is how long it'll take me to get back. I went back to the office and she texted me at 10 am. I went back and met up with her and her helper in the parking lot. We assessed the site condition. There are quite a bit of work and I needed her to do a good job so I offered to give her $50 more for extra cleaning and she was happy. Mind you there is a communication challenge as she spoke some English and I didn't speak Spanish. We relied on Google translate and I felt we got the point across especially when I could return to do the final walk. I told her I have meetings and not able to make it back until 1:15pm. She said she has another job so she has to leave by 1pm. Well my feeling is I wasn't the one that was late 1.5 hrs late. If she arrived to my appointment at 9am then we wouldn't be in this position. I thought she understood. I received a text from her at 12:45pm saying she's done. I told her I'll be there by 1:15 or asap. She then text said she has another job she must leave. I was more irritated so just told her to meet me inside the condo. When I arrived, I noticed the window sill marked with glue tape was not cleaned and many of the walls were not cleaned as well as I liked. I showed her the window glue marks and she was clearly frustrated because she could just leave. I asked her to clean it so she started rattling off Spanish to her helper. Well I don't care, I paid $50 more to get the extra cleaning. She cleaned the best she could in a short time. But I later found oils stains not cleaned on the backsplash by the stove and all around the kitchen and dining room. When it was said no done, the condo was a huge improvement after the cleaning, but not for $50 more. read more

Awesome team, very effective at communicating, timely, and did a great job cleaning the place! Will be working with Samantha on a recurring basis moving forward. read more

Disappointed by the business. Samantha promised me to come back to complete the unfinished cleaning, but whenever I tried to confirm it the day before she supposed to come, she gives me excuses why she can't come. Her behavior is distrustful and disrespectful. This is not how customers should be treated. read more

Excellent job; everything was very well cleaned. Good value for the service. Very friendly & efficient. Will use them again.

Stay away from this business! Very Bad service quality. Microwave, dishwasher, floor left dirty and refused to clean.

These ladies did an amazing job, they were able to come on short notice cleaned the complete home. Their charge was also reasonable.

Amazing response time they arrived at our house within the hour and got straight to work and we were able to trust them with locking our house after. read more

When the ladies arrived they had no idea what they were supposed to do. When my wife hired them she made it very clear this was post construction cleaning. They had to call someone and my wife had to get on phone, again, to explain the job. would not use them again. read more

Splendid job cleaning our 2Bed/2bath apartment. They were very accommodating of our requests and they cleaned with a smile on their faces. They did a very good job in cleaning. Our house looks spotless now. Thank you so much. Highly recommend their services. read more