Jennifer "The Owner" was supposed to give me a full set of lashes last week. I was there for an…read morehour and it didn't dawn on me that a full set takes two hours. I definitely was charged for a full set only to loose half of them on the way home and the other half overnight! Let's not forget about the new "bonding" serum she used which felt like she stuck a torch directly in my eye! The next day we exchanged a few text messages and she said she would refund me my money. Well it's the day before Christmas Eve, she ended up blocking me on her cell phone and never returned any of my calls. Keep in mind I never lost my temper... I was actually in tears because she took away something I wanted for the holidays! Jennifer is very unprofessional, is cold hearted and untrustworthy! Save your money and skip right past this lash bar! I ended up having to dispute the charge with BofA and was able to get my money back. Luckily for me I saved all of her messages.

This experience was my first, and possibly could be my last. Kaitlyn was more than 15 minutes…read morelate, with zero apology for her lateness or even acknowledgement of the issue. Once the process was started up to the perming, she had a want to talk. After wards, it was easier and I guess more convenient on her end to leave and go have a chat with her friend upfront and ignore her client. Then came the harder issue for me, the perming solution began burning. Kaitlyn was prompt with helping me at that point. Speeding through to the after and roughly 3 hours after; I'm finding grief that has been left on my eyes, there are areas of tint that were not removed, and my eyes are still sensitive. First impressions can be the most important aspect of any customer service area, but it blew most trust out of the water with Kaitlyn. With this being my first eyelash lift and tint, I thought I as a customer would have been more important that whatever conversation was with her friend. Additionally, I asked about aftercare; she never brought it up.

Update: I still think she does great work. Time management on the other hand is questionable.read more

I get the eyebrow thread and tint and she has always remained consistent with keeping my eyebrows…read moreon point. The tint normally last me about 2 and a half weeks and I usually sweat a lot from working out. Her work station is always very clean, comfortable and inviting. Love her bubbly personality.

Honestly, I was never a fan of any faux lashes before. But since I've gotten them done, I've found…read morethat i barely feel the need to wear any eye makeup anymore! Sherryl is a wonderful lash artist. My mom and I have been going to her since 2013. Her prices are competitive and the quality does not lack. If you take good care of them, they will last you a very long time. If you have something in mind, don't hesitate to bring a photo in to show her. She will work with what you want & give you full luscious lashes. She also sends you on your way with a lash brush and can answer any question you have on how to care for them, when you should get them filled.. etc. She's forever my lash artist when I need them done!

The go-to place for Eyelash Extensions! She is very professional with her work and the quality is…read moreamazing! I have been going to her since 2014 and I've remained with her as well. I do not prefer anyone but Sherryl. After having them on, so full and luscious; I never feel the need to wear makeup! And I never like to not wear makeup! Sherryl is Amazing! If you want great, beautiful lashes, go to Sherryl.

Karen is amazing she does the best lashes and for less. She also doesn't try and sell you a…read moresubscription. Her zero gravity chair is super comfy too!

I've been going to Karen for the past 2 years and I absolutely LOVE her! She's very knowledgeable…read moreabout skin care/health. Her technique for lash extensions is excellent. She does it all, facials, eye lashes, eyebrows, tanning, body contouring, hair therapy and so much more. Her attitude is always professional and upbeat. She has two locations and both are welcoming and well maintained. You won't regret using her services I promise you!

We recently moved to the area (southwest Plano) and with a relocation, remodel, getting 2nd into…read morecollege and 3rd in a new high school, I had let my lash extensions go for the last year. My husband and I are off to a celebration with friends in Miami and I decided lashes was a better investment than a new outfit. I called every lash extension facility in Plano to compare prices, work experience of technicians AND availability. I decided to take my search into north Dallas, I am sure glad I did. Olivia's 6 plus years of experience AND very low (1/2 of one facility's price) cost, checked two of my boxes. Luck would have it, she had a last minute cancelation and could get me right in (don't count on this - she prefers a week's notice). The result is EXACTLY what I wanted: natural, believable yet gorgeous! She truly customized the lashes to my eyes - seems to get shorter closer to my nose and longer outside - which enhances my almond shaped eyes - I could NOT be more thrilled. The price was less than the range she had quoted on the phone AND a full set took 1 1/2 hours - about half the time quoted by a couple of larger faciities' quotes. AND although her office is in Dallas, it was 5 minutes from my house (Old Shepards Place) and the other locations were 10 minutes! Finally, the way Olivia applies the lashes seems different than my other very experienced stylist which enhanced my comfort. She also alternated different drying mechanisms, which also helped with my comfort! Do not be confused (as I was); Olivia shares space with a physical therapy company - but the staff is VERY polite and Olivia's area is cute with a great little antique and lots of candles! Can you tell, I HIGHLY recommended Olivia! Jill Z

I was glad that they called me back! it was very easy to schedule my first facial there and I was…read moreimpressed with their professionalism, communication and available times. The quality of the facial was wonderful. It was a very small room so if you're claustrophobic, I'm not sure if you will like that room. I liked that the chair had knee support and a blanket. I felt that the fees were reasonable and I liked the products that Priscilla put on my face. I just wish she had described everything as she was doing it. I had to ask her a few times," OK so what's this that I smell or feel?" I think it's helpful to, explain everything to the client each step of the way. Whether it was exfoliant, serum, red light, etc. Thank you so much and I will definitely be back!

They prepared quickly for a last minute walk-in and also offered a coupon for me to use. The place…read moreis clean, cute, and a nice facial room to relax in. The aesthetician gave me a custom facial after explaining what I was looking for and also a nice neck and shoulder massage after the facial. Just what I was looking for after a long drought on facials and busy past few months. Thank you to the friendly staff for a relaxing and refreshing facial! I will be back and bring all my friends!

Sooooo I only recommend getting your lashes permed from her…read more I got a back-ial from her and wasn't very pleased with the results. But I still love getting my lashes permed!!

Absolutely love this salon! They work with the price you want and do a great job all the time. I…read morehave yet to be disappointed walking out of there. I got my hair perm and cut from there and it came out how I wanted it each time. It takes a couple hours, but she's very friendly so time goes by quick talking to her! Love it!

Great service from Geera! She was so caring and made sure I was not experiencing any pain. It had…read morebeen a while and now feel like a million bucks@

Love love LOVE this place! I live in East Texas, but always make sure to stop here when visiting…read morefamily and friends. I don't trust anyone else with my eyebrows! The service is great and I'm always so happy with my eyebrows. There is no one better!!!

10 outta 10 DO NOT RECOMMEND. I went and got a pedicure there and asked for acrylic big toes. The…read moreman put the acrylic on so thick it cause me to get INGROWNS ON BOTH FEET! My toe nails were fine before I went here. I do not recommend going here and I will never ever go back.

This place isn't much to look at when you come in but the SERVICE is incredible!! My builder gel…read morelooks fantastic ($50 for a fill!!) and they hustled to get me out of there when I had an emergency come up. Fair pricing, super quality work, and they were hilarious. Would 20/10 come back again!

I was recommend to Jazzie by a friend and I'm very happy that I listened! I have gotten my…read morelashes done by Jazzie now for almost a year. There are many choices for lashes but I don't plan to go anywhere else again. The location is very convenient with lots of parking in the strip mall downstairs. The space is nice. Jazzie has a bed with a very comfortable blanket and knee rest. I've been to other locations where they don't put nearly as much care into the client's comfort. Jazzie also plays nice soothing music which is nice when I forget headphones. I have legit fallen asleep during my sessions. Booking an appointment is super easy. When you book you get an email and a text to remind you the day before which is very helpful.

I had a scar on my forehead from a surgery with mostly white and a bit of red around it. The scar…read morecover camouflage treatment definitely made it much less noticeable. And now I would like to see about getting the red part removed as well.