After a massive flood due to a pipe breaking, Certified was at my house the very next morning to…read moreassess the damage and start demoing, drying and handling the mold. Jared walked me through every step of the process like it was his own house. I was able to call with questions and had an almost immediate response. I would 100% recommend this company if you have a disaster.

January 2024, had this company work with us for a flooded basement. They came did the job and…read moreinstalled an 18" piece of plastic pipe for $250. September 2024, pipe came apart, called asked for the pipe to be repaired. Spoke with Steve who said we do not perform plumbing. We sent a copy of their invoice, which said plumbing repair, and he said oh, however, I will not send anyone out to even look at it or repair it. We then asked for a refund and he hung up on us. THIS IS NO WAY TO DO BUSINESS!! If I could give a half of a star I would. What happened to the customer is always right??? I would NOT recommend this company !

I hired Jose of Pugo's landscaping to do a good spring clean up of my neglected property. He did…read morenot just do a great job he and his co worker did an AMAZING job!!!! They worked 10+ hrs non stop getting my long list of items done. Family members & neighbors were blown away on how good they did. 5 stars isn't enough I give them 10 stars. I look forward to working with Jose again on more of my lists, he's a "can do anything" type of guy. Very respectful too.

Sandra did above and beyond to design the interior of our new dream home. She is an absolute…read moredelight to work with and I could not be happier with the outcome. HIGHLY RECOMMEND this place QUALITY WORK, QUALITY PEOPLE!

We interviewed 3 different companies to remodel/face lift our kitchen in New Marlborough MA. We…read morechose Rose Hill b/c they, unlike the other 2, responded quickly to our inquiry, actually came to the house to discuss the job and review the current condition of the kitchen, and quickly gave us an estimate. We are so glad we chose them. Matt and his brother did an absolute top notch job from start to finish. They were professional, responsive and provided us with high quality work and great suggestions. We absolutely love the end product. It was done on time and on budget. I can't say enough positive things about this family-run business.

Reasonably priced, professional, reliable and friendly. Nelson painted 95% of the interior of our…read morehome with an eye for detail, just a beautiful job! His wife Jamie who does the scheduling was a dear to work with, promptly returned my calls and kept to the timeline we set. We couldn't be more pleased!

Clario repaired a water damaged floor in my 1930s colonial in the Parkway section of Pittsfield in…read more2018. He matched the new wood flooring to the old wood flooring so exact the one could not distinguish the repair from the original wood. If you have a hard time contacting him, realize that he is very busy so be patient. He will take care of you at a fair price.

I saw Clario's sign on a neighbor's lawn and decided to give him a call, since other floor…read morerefinishers hadn't wanted to take on the beautiful, historic, but difficult-to-work-with floors in my house. He gave a prompt estimate that seemed more than fair for the work, and within a week he and his team had begun a challenging job. The results are even better than I hoped for! Furthermore, the crew was careful about minimizing dust and mess, so that even though they did almost half of the square footage in the house, cleanup was extremely easy. I have already booked them to work on my front porch.

My family has used knights electric for three generations and have always had great serviceread more

Never use this service. The electrician was rude, he delayed our house renovation by at least four…read moremonths by never showing up, his final bill was well over his estimate, and his work had to be cleaned up by someone else. Of all the contractors we have used over the last five years, he has been far and away the worse.

The hardest thing for any homeowner to do is to find someone to perform a service in and around…read moretheir house. In my case I had had two trees taken down and realized I just wanted to get the stumps ground down after looking into other options and to tell you the truth I could not have been happier with the results I got. Nick did a wonderful job... READ THAT AGAIN! When I say wonderful I mean it! He gave me a great price, showed up when he said he would and was extremely helpful and did everything I asked. Again, the hardest thing for any homeowner is finding someone to do a job and Nick really did do a terrific job and I was very happy to have found him and used him to grind down the stumps in my yard. I cannot recommend him highly enough!

Ralph was very prompt in returning all of my texts and calls. He gave me a very reasonable quote…read morefor 5 stumps that have been an eyesore for a while now and a pain to mow around. He came on time, was very professional, and cut the stumps down below the ground surface enough to enable grass to grow back when I plant it again. He raked up the shavings in a neat pile too. I highly recommend him. Thanks again Ralph! Lance, Cairo NY

Mark Dallas is dishonest, combative, defensive, verbally abusive and made us feel uncomfortable in…read moreour own home. His work was sloppy, careless, faulty, and incomplete. As questions arose, instead of communicating with us to discuss potential issues, he did whatever was cheap, quick, and easy for him, regardless of how it looked or if it was even functional. He spent his time screaming, berating, and using a Spanish language app on his phone to communicate with people he hired. Examples: 1. He installed three internal barn doors that were four inches too small and did so incorrectly, with missing and misplaced hardware. This caused the doors to literally fall on top of us. He refused to repair and replace the doors. 2. He installed inconsistent trim throughout the house, all different wood types, finishes and colors from different manufacturers, none of which we approved. He then used mismatched wood filler. Wood pieces were chipped and damaged throughout. He refused to repair and replace the trim. 3. He brought a professional painter to the house with him to provide an estimate and then we never saw the painter again. Instead, he had non-professionals do the painting and it looked horrible. We paid Mark Dallas half of the final payment in good faith that he would fix the faulty work for which he admitted responsibility. Instead of doing the work, he blatantly ignored us for months. His refusal to finish the job, especially after we paid him money that he had not yet earned, speaks volumes about his lack of professionalism. His exceptionally poor work is going to cost us thousands more to correct. Bottom line - know your rights in New York State before hiring a home improvement contractor: https://ag.ny.gov/consumer-frauds/home-improvement-fact-sheet

My wife and I have used Mark Dallas for many large construction projects over the last 12 years -…read moreincluding building two new rooms in our house, renovating basement and installing a new roof - and I have never had anything but totally positive and professional work from him - never had anything remotely like the problems described here from another reviewer.