I hired Mr. Carl Welch for the repair of a room a tree had fallen into last June 2022…read more I talked about the project and what I would like to have done and repaired. I was told "no problem" he can do the job in about 4-5 weeks. I fired him on December 22 because the job was not done and the work that was done was mediocre at best. He gave me the runaround, every week there was a new health problem with him or a family member. He didn't show up more than once a week. His helper was so discussed for not having the materials to do a job, he quit. I paid Mr. Welch $ 12,500.00 for materials that were never delivered, and 2 additional payments of $ 4500.00, I never received a receipt for any material supposedly purchased. He used a lot of material I had laying around from some previous job, which was fine with me as I had no further use for them. I was told the siding would be delivered on a specific day, but it never arrived. Out of desperation I had him take the siding of my garage and used that so it would match the house. He did replace the garage siding doing a hideous job. The new room was to have a normal high ceiling, he didn't spend the money to buy the material so he made a cathedral ceiling, which I hate. When I asked about that he said: "oh yeah I remember now but it's too late now to fix it". The flooring for which I was charged $ 4000.00 never came, he told me it was due to COVID delays. I ordered the flooring from Home Depot it was delivered within 4 days. I was told the amount would be deducted from the original bill, but that never happen. I had him build a lean-to attached to the garage, and I paid for pressure-treated lumber, instead of using pressure treated 4x4 he nailed 2 2x4 together and used that as the supports for the roof. These 2x4 will be rooted in 2 years if they last that long, and I will have to have them replaced. There is a 2-inch gap on the side of the new entrance door,I can see daylight coming in. He couldn't figure out how to align an existing wall with the new one he had to build, there is a 3-inch bend/ slant in the wall and lots and lots of spackle. After making a point of telling me all work will be done by him, he hired his father to do the taping, because he doesn't like to do sheetrock. The father, poor guy had arthritis in his shoulder and hands, he couldn't do any sanding, needless to say, the job looks like it. Mr. Welch also "fixed" a roof that had a small leak, The roof leaks now more than it ever did, the rain pours in. I finally had enough, I contacted the BBB, and I was informed, that Mt. Welch never responded to the inquiry which was sent by the BBB. to Mr. Welch. However, Mr. Welch did send an email to me saying, "I'm sorry but due to the fact you had filed a complaint against him" he would not be able to finish the job. I was advised to hire a lawyer and take Mr, Welch to court, Of course, Mr. Welch was fully aware that could not afford to hire a lawyer since I live on a very limited budget, but he took full advantage of that, and the fact that I'm an eighty-year-old lady. If you have any questions, you can contact me at huettersdorf_usa@yahoo.com

From the owner: dedicated to giving the customer a quality job at a reasonable cost.read more

Mike was a pleasure to work with, start to finish. He was thoughtful, kind, precise, and…read moreresponsive. At every step he made the process easy; he communicated well, and he consistently went out of his way to be helpful. It was a small job (a backsplash for my mom's kitchen) but he treated it like it was important, and his work was truly beautiful.

Mike is the best in town for all your tiling needs. Give him a call fast and virtuous serviceread more

These guys are awesome. They gutted my bathroom and did a complete renovation. 100% happy with the…read morework and price. Will be using these guys EVERY TIME I need something

J and his employee installed vinyl floor throughout my whole house. What would have taken me…read moreseveral weekends, they finished in 3 hours. They worked efficiently all while being diligent with their work. I was so pleased with their service and professionalism that I am having them come back to complete a few more projects around my house. I called around for many quotes and they had the best rate by far. You are not going to find a more affordable professional. Highly recommend!

Had them come out for 2 different jobs. They showed up when…read morethey said they would. Communicated well, and did a great job. Shower door install and painting with Sheetrock.

Darling repaired and replaced a rotted floor in the bathroom, rotted because of a slow plumbing…read moreleak. They did a beautiful job, restoring the tile floor the way it had been. I very highly recommend this company. They worked quickly and efficiently. I thought it would be a big job, but they knew exactly what to do.

This place is alright. It can be hard to find a salesperson but once you do they are very helpful…read more They have an absolutely huge selection but unfortunately most of it is from China. The absolute best part of this place are all the bathroom display vignettes that they have along the perimeter. Those are all very nicely designed and very helpful to answer questions for clients!

I have done tile work for over 30 years, and you know when 'some' sales associate, manager, or even…read moresenior management from other places try to B.S. you. This is not the case of The Tile Shop at Wolf Road. These people know what they are talking about. There is never pressure to sell you something. They tell you as it is and they are very knowledgeable. What's best of the Tile Shop is their excellent and always willing to help staff. Renee & Kyra are spectacular. I would also give kudos to Kurt the manager but he doesn't need them (JK). Everyone is very helpful. Oh, and returns, easy! no questions ask. I have been to many other tile places and even one 'high end' in central ave. What's worse about them is that they don't care. The Tile Shop does! One last thing, the quality is extremely superior. Keep up the good work! If I'm happy with this service, I'll keep coming, and next time, I'll bring food for the people that like food!

We are extremely pleased with the work done by Elite Tile. Prompt with the estimate and the work…read more Highly recommend

From the owner: We specialize in tile installation paying attention to detail with stunning results. You will love…read morethe new look in your home! Contact us with any questions there's no job to big or small. Serving Greene and Ulster counties.

Carm can do everything that needs fixing or remodeling. He remodelled my kitchen, added a walk-in…read morecloset, replaced my deck and water heater. . He is a jack of all trades and very reasonable. i would recommend him without reservation.

Carmen is extremely talented and hardworking. I have been so incredibly happy with everything he…read morehas done. He is punctual, patient and efficient! Carmen knows how to fix everything and anything. Highly recommend !!

If it were an option, I would give Lee Tile and Stone zero stars…read more My wife and I are remodeling our kitchen and bathrooms. We had seen some ideas that we liked, and expected to receive some help with stone and tile selections at Lee Tile. Upon entering, we wandered around for a time while the young woman was on the phone. When she had completed her call, she continued to ignore us, and when we asked for help, it seemed that we were interrupting her day. We told her what we are looking to do, and after only about 2 minutes, she told us that if we had pictures of the things we liked, to email them and they would 'take a look'. At that point she just pointed us toward some samples and told us that if we had any questions, to ask. Well, we had a lot of questions, but it was obvious that she wasn't the person to be dealing with. We since found a place in the Capital District that has done a great job in investigating our needs and recommending solutions. Since our experience a couple months ago, we have heard similar opinions form others who have been frustrated with their lack of service. Unfortunately, we would suggest avoiding Lee Tile.

Bob and Dawn were outstanding through our countertop selection process, guiding us along the way…read more Bob ensured that we'd be happy declining a delivery of a slab that didn't meet his specifications- things that our untrained eyes had missed. We reordered a higher quality piece and we were very happy about that. Bob and his expert team of installers (all 4 of them) were most professional and courteous and very knowledgeable. And before the delivery, their tech John in the shop was very helpful asking for input about where to make the cut, confirming other details on the order; he was great as well. And Dawn was very helpful and patient and knowing how to multitask with her clients. They earned their 5 Stars as they offer the best service, expertise, price, caring about their customers. Rich and Sandra Seefeldt Richmond, MA

We had a great experience from beginning to end with Scott Genco and his team. The installers were…read moreefficient and professional, and the craftsmanship is top‑notch. I'm very pleased with the results.

Best business for floors and carpeting of all kinds. Fabulous owners, service and installers. Would…read morenever use anyone else1

Sally, the owner, was very helpful, especially given that this was the first place we went to…read morebefore starting our bathroom remodel. She had wonderful ideas re color and tile, is very quick to respond to questions- we will definitely be ordering from her!

I've been to this store twice. Both times the sales people had a dismissive attitude. I'm not sure…read morewho they want their customer to be, but I guess I'm just not it. I asked for a specific type of tile and after the sales person said they didn't carry anything like that, I found what I was asking for after looking around myself. It seems like the type of place where if you don't need any help at all you should feel right at home. I guess I was just accepting a little more from a local business.