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Clayborn Residential

5.0 (1 review)

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True Homes USA

True Homes USA

(2 reviews)

I am a HOA Board member for the Belle Glade Neighborhood in Mint Hill,…read more (a suburb of Charlotte NC) . True Homes was one of the the builders and the developer of our neighborhood. Building is near complete and they are attempting to complete road repairs to curbs, sidewalks and roads as a prerequisite to turning the streets over to Mint Hill. This has been the most unprofessional and incompetent effort I have ever witnessed. Their contractors are rude! They have dug up peoples yards and left the mess for weeks. They removed concrete from sidewalks and peoples driveways with no notice and left no safety markings. This has resulted in personal inquiry, a person fell and broke her hand, damage to personnel property (cars & irrigation systems) , torn up yards. All attempts by our management company to get a response from True homes on how they will address these issues and when they will finish this job have been ignored. To make matters worse, all work has stopped for the last week. They have disappeared in the middle of this mess. Stay away from this incompetent builder/developer at all costs.

We purchased and built a home through True Homes in the fall of 2012. While we have little…read morecomplaints on the actual home so far (aside from a small roof leak which was covered through the warranty and addressed quickly), but our complaint (similar to those listed above), where we do have MAJOR COMPLAINTS is in regards to the poor drainage we are now left to deal with. When our home was being built we were not only warned by current neighbors, in what was an old Ryan Homes Neighborhood, but also could see with our own eyes that water ran from the backyard of several neighbors, through our back yard (cutting it in half), running alongside our property line with our newest neighbors to the left, and into a huge drainage hole in their front yard. We brought up several concerns throughout the build process about the water running through, and were told that they dug this to ensure that the water stays away from the job site, but that it would be resolved and not to worry (MISTAKE #1 by us). We not only brought this up once, but virtually every time we went out to the house and spoke with our realtor- Rae Mactaggart, as well as our builder Jesse Morrison, and let me tell you, we were VERY involved in the building process. When we went to close on the house the backyard was covered with grass seed and straw, so the drainage area, now affectionately referred to as the 'mote' was not as visible. Once a big storm came through, all of the grass seed and straw were washed away and we now have a ridiculous line of dried up dirt on dry days, and a raging lazy river during storms. This is something that is not our fault, and we understand the natural progression of the land, but then why did we pay the same land premium as others when we in essence had a DEFECTIVE lot. While we were left with a ridiculous mess of a backyard where it looks like they just plowed everything to the back of the yard and wished us the best, our neighbors to the left, who moved in after us, had trees removed and the yard flattened before being seeded. Don't worry, their backyard also drains into ours so now we have drainage from BOTH sides of the back of the house. Long story semi-short, we have reached out numerous times to the people of True Homes, including their president- Scott Wentz, and Warranty Manager- Brian Ronca and have been told that there is nothing they "can" do to help the situation. When in reality, there is nothing they are WILLING to do. We even offered to purchase the necessary supplies if they could just bring someone in with some equipment to dig a proper ditch so that we do not have to try and instill the help of our father in laws in hand digging a ditch to install a french drain that is too small for the amount of water coming through. We also offered to sign a document saying that after they dug the proper drainage they would not be responsible for any repercussions of the drainage. Had we known that all of our concerns throughout the build process were going to be masked by grass seed and straw in order to get a couple of first time home buyers to sign on the dotted line, we would never have built with them. The only remedy they did have, was to drop off a $20 bag of Scott Grass Seed on our door step, which is completely worthless considering the lazy river. The only use we have for this now would possibly be to act as a sandbag to stop the water flow. This was such an insult, I mean really?! ONE BAG OF GRASS SEED for a probably 50' defective lazy river in the backyard. So ridiculous. Word to the wise- take them with a grain of salt. Like every other sales position out there, they want your money, and could care less that the home you live in and raise a family in is hardly to a standard that they would consider to be acceptable. We gave them several opportunities to remedy the situation, and we are now having to spend thousands of dollars on a mistake that never should have been made in the first place. If there was nothing that could be done, then that should have been said to us in the first place, and we would have chosen a different lot, or no lot at all. KEEP YOUR WORD TRUE HOMES! This was our starter home, and instead of sticking with a company we could have loved, we will definitely be staying far away from any True Homes current or new build when we out grow this one.

Osborne Realty - Judy Osborne  Osborne Realty  Help People Day To Day Buying and Selling Residential Real Estate

Osborne Realty

(3 reviews)

Judy Osborne is an experienced, knowledgeable, down-to-earth, no-nonsense realtor that will listen…read moreto you and stand by you every minute - personally. She will not pass your file on to production-line administrative associates once you've listed or contracted that have never met you and do not know your circumstances. She will help you navigate through all of the expected and unexpected obstacles and questions and hoops of buying or selling a house. She helped me find the perfect house many years ago when several big-box realty companies had me waiting in line. I remembered her caring, competent service and called her to list that same house when I was ready to move. She was spot-on in calculating the value, gave me good advice for my negotiating decisions, and handled all of the transaction work with other agents, attorney, contractors, etc. She knows the local market and real estate practices, procedures and law and is honest and trustworthy. She reminded me of deadlines and sent paperwork to me timely and made sure there were no hick-ups with closing. I'm glad I chose her. She did a great job for me - twice.

This woman is the rudest, most unprofessional and incompetent real estate agent on the planet!!!…read moreNot only did she constantly bitch about how little she was going to make off of the purchase of my first house, she actually tried to talk us out of doing a survey since we were buying with cash. She verbally belittled my mother to her face, and then took credit for finding our house, when all she did was the paper work to push the sale through! I was the one who did all the research, went out to look at the places before calling her, and tried not to waste her precious time. She did not even read the HUD1 before she gave it to us the night before closing, this is obvious because there were over $1,500 of erroneous charges on including a $1,350 charge for a termite treatment that was completely unnecessary as there was no active termite infestation. Not only did she talk my mom into dropping her price, she also talked her into accepting an offer that required her to make over $3,200 in repairs. But that is how Judy works, as long as she gets her 6% that she says is standard industry commission, she doesn't care who gets screwed over in the process. I wouldn't wish this idiot on my worst enemy.

B & E Construction

B & E Construction

(3 reviews)

B&E has done several projects for me from small to large and I have been very happy with the…read moreprocess and the result. They completely remodeled my walkout basement and added ceiling height and windows. They added a complete 400 sf sunroom and deck to the back of my house that has been the best thing we ever did and a great investment. Jim, the owner, and project manager were very easy to work with and their carpenters were excellent. This was a complex project and they handled it well. B&E was referred to me by a neighbor and a good friend and I know their experience was the same. I absolutely recommend them for renovation work and look forward to my next project with them. I would completely ignore the review from 2016 that is posted on this site.

10/10 DO NOT RECOMMEND. We hired Jim as our contractor to knock down two walls, cover our popcorn…read moreceilings, and remove paneling in our den and put up drywall instead. He then subcontracted the work to a guy who left trash everywhere, left huge splotches of plaster on our furniture (that they did not cover) and paint everywhere. The punch list of things to fix was NOT EVER completed even though they came back on several occasions to correct these mistakes. The last part was the custom door that we ordered through Jim, waited almost three months to get it and then Jim tells us that we did not pay for install. When we asked for an invoice because this was an unknown charge he said that he didn't have one and cancelled the job with the subcontractor. So now we have a door sitting outside of our house with no one to install it. Jim told us several times he was going to fix the mistakes, but after three days of the guys he hired "fixing" the light switches were still painted, there were spots of paint on the hardwoods, the drywall around the attic is incomplete.

Clayborn Residential - homedevelopers - Updated May 2026

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