Picked up a nail in my tire just as I was about to go out of town the next day. The tire was ruined but Clay Dooley got me a new one the same day, even though they didn't have that tire in stock. They mounted the new tire on the rim, balanced it, and rotated all my tires that day by 5pm so I could make my appointment out of town on time the next morning. THANKS Clay Dooley! read more

Clay Dooley Tire and Auto Services - Flat tire replaced in emergency. - Tires Near Me - Bloomington, Illinois

I wanna say I will say...this is place I will always go to. After being in hospital feom stress that Buick,Gmc,Cadillac Motors for fixing a manufacturer warranty part for free and then telling me i need a ac compressor. Clay Dooley done work on my car and when I came back to Clay Dooley to express my experience and Derrick took care of me checked truck out to find that Barker didn't plug in my coolant fan which cause no ac and check engine light on smh. I send ao much love to Clay Dooley mechanic and especially to staff Derrick,Molly and Rashesda for helping me and taking care of my mental and truck.Thank you. You need a place to get your vehicle fix Clay Dooley is the place read more

Always friendly, don't try to oversell/upsell me and finish on time. Happy repeat customer.

Always prompt, honest and upfront about options and costs. Front desk staff are knowledgeable, friendly and take care of their customers.

Omg, I don't even know where to start--Clay Dooley Tire is hands down the BEST place in Bloomington for all your car needs! Molly at the front desk is absolutely amazing. She's incredibly informative, keeps communication clear and simple, and truly takes customer service to the next level. Shane and Christian are the best techs they have! They've done an outstanding job on my car every single time--super knowledgeable, efficient, and detail-oriented. I honestly wouldn't trust anyone else to touch my car but these guys. Huge thanks to the whole team at Clay Dooley for delivering world-class service every time! You've definitely earned a lifelong customer. read more

Amazing customer service and great service. I arrived without an appointment and the service advisor accommodated my oil change without delay. Highly recommend having service at Clay Dooley. read more

TLDR: They installed a faulty part, diagnosed an issue wrong (AFTER I HAD BEEN DRIVING THE CAR FOR A WEEK) and charged me extra to fix it. 100% their responsibility to get a good part on my car only to have it fail a week later. Clay Dooley charged me an arm and a leg, denied fault for bad used part, then charged me another leg. I had work done on my car back in January. It was a knee assembly. Insurance totaled my car and so I had to pay out of pocket. I took it to Clay Dooley remembering that a family friend used to own the place. After battles with insurance, work finally started in the vehicle. They said that I needed a specific part that they couldn't find. I asked them where they sourced it and found the exact one they were looking for on the website they listed. I contacted Clay Dooley about it and they were mad at the website that the customer found the part before they did. Then I had the part installed into my car- came back with a $1800 bill. It drove fine for a week before the rotor started chaffing and we found a groove. I had my dad check it out, and while reinstalling the wheel we discovered no matter how tight the lug nuts were it was wobbly. We took it back to the shop and they recommended "a new rotor and brakes". I then described what we did and then asked for further inspection. They found the used part had bad bearings. WHY WOULDN'T YOU CHECK THAT BEFORE INSTALLING A USED PART ON A CUSTOMER'S VEHICLE. So they had to install new bearings with a very expensive tool only they had. They wanted to charge me another $600. I said no way this is YOUR FAULT. I disputed it with corporate and they denied responsibility but gave me $200 off. I had no choice but to accept- I couldn't keep driving it the way it was. So it cost me another $400 for a mistake THEY MADE. DO NOT GO HERE! read more

From the front desk to the mechanics, they are all top notch and informative. Plus, their pricing is very fair. Add that they are conveniently located too! read more

I own two cars and I bring both to Clay Dooley for service. They were able to get me the Weathergrip tires I wanted for my Subaru Crosstrek. I joined their "oil change club" and get every fifth oil change for free! I drive about 3k miles each month so that's been a big savings for me. read more

EXCELLENT work. Fast ,l had my car back the next day. I couldn't be happier. Molly was clear and efficient.

worst service we've ever received. took in new Toyota for brake pads, they insisted both front and rear went out and claimed we needed rotors, over a thousand dollars and a 8 hour wait and our car is making noises today, we have recorded it, do not go here!!!!!!! horrible service and they'll mess your car up!!! read more

I cannot say enough good things about this place. Finding myself in a horrible situation as a traveler away from home and a tire leaking air in freezing weather conditions I was given this business as a possible solution to my problem after being turned down by two previous garages for being too busy to help.. I will be forever grateful that this place existed and was able to help me. Very professional and caring. Highly recommend. read more

When I visit my folks I bring my car here for an oil and lube. The staff is knowledgeable and honest. Great service, friendly atmosphere and they take time to explain the situation and answer any questions. Highly recommend! read more

Great service & Great staff! Highly recommended Clay Dooley Tire & Auto Service in Bloomington for your cars Tires & other needs! Very Honest, Reliable, & Caring for customers needs. read more

I drove over when my car got a flat tire, I made it to the shop before it was completely flat. I had heard that Clay Dooley was a good and reliable place to go to so that's where I went. They put my spare tire on and got me set up to get a new tire on. They only charged me the price of the tire and the people that helped me were so kind, reassuring, and did not try to upsell me on anything. I haven't taken my car anywhere else since. read more

So I took the car to my mechanic and he broke the bolts loose for the tow arm no problem.(they are adjustable as are the cam bolts) So this seems like they lied to me but I will just chalk it up to miscommunication. The regional manager did reach out to me and is sending me my money money back so that is good. I understand miscommunication... it happens all the time but this was a little extreme unfortunately. Should have talked directly to the mechanic and when it was up in the air he should have showed me what he did. I am a retired mechanic myself and certainly am not perfect but it just makes sense for the mechanic himself to keep the customer in the loop. read more

Stuck in Bloomington!!!! Had a flat and brought the car to Clay Dooley. Met with the smiling face of Molly! The tire could not be plugged thus the need for a new tire to get us back to Dayton Ohio. I'm not going to bore you with all the details but after multiple calls to to the Claims and the original tire company I made the purchase and some time, the problem has been solved--none of this would not have been accomplished without the the persistence of Molly! I can not say enough about the this company and it's staff. Thus the five stars! Charlie H read more

These guys were fantastic. They diagnosed a TPMS issue for my daughter last year and did not charge her. Today, she had what she thought was a worn tie rod and it ended up just needing a tire rotation. Again they were not going to charge for the service, but she insisted on doing so and they accepted $20.00. I am grateful they did not try to take advantage of a young female student buy selling her parts and services she does not need. Keep up the good work gentlemen (Ryan and Matt). read more

Good and prompt service. The front desk was approachable and I enjoyed my experience immensely.

Beware, this shop tried to sell me some specialty bolts that were already installed from my last alignment at another shop. It would have been an additional $120 above the cost of the alignment. The staff insisted that they were not on the vehicle. I asked for my car back and left. I do not want a shop working on my vehicle that does this. read more

Went to Clay Dooley for a safety inspection and was quoted at $1300 for a tire and ball rod repair on one side. I was told it was extremely urgent as my car was leaking grease and this needed to be addressed immediately. And I would also need an alignment which would cost an extra $100. I took it to a different place in town for a second opinion and inspection. The second place told me while it definitely needs repair it was not urgent and was not posing a safety risk. They also found that both sides were needing some attention not just one. They quoted me at $650 for repairs on both sides and an alignment. Needless to say, I feel like Clay Dooley was taking advantage of me and trying to rip me off and I am glad I sought a second opinion. read more

Clay Dooley Auto Service Center- BUYER BEWARE! +Surprised to see any good reviews. Today 10/2022 they deserve ZERO stars. +CLAY DOOLEY AUTO SERVICE CENTER will add on extra charges whenever they can! As I waited for my initial service, I witnessed 2 elderly females arrive to pick up a Jeep. She paid what sounded like $1,000 to get her Jeep back. They man at the desk then told her they found something else wrong "that's just how it is with a Jeep" he said. The 2 women left without the car, saying to each other "another $900!" SAME STORY FOR ME. +CLAY DOOLEY was a BIG mistake on my part. +Had a flat, got 2 new Uniroyals, alignment, & "rebuildt valves" x 4 (thought it included sensors, but no) +Work completed, left shop, had to drive out in the country, tire pressure light went on. +Next day, thought I should just drive it more, no, pressure light still on. +Called the shop, was told to come in to check the pressure "Pressures are all fine about 35, which is where it should be. Try the reset button underneath that vent there." +Looked it up in the car manual, found the reset button, attempted several times, light still on, enlisted the help of family members, light still on. +Called the shop again, "You need an appointment, we can check the pressure any time, you need an appointment for us to look at it." +Saturday morning, I show up at 0800, "service advisor" says "we can try our best to look at it today, but you need an appointment, say Monday" NO, this problem started from here. +They found time to check it Sat. morning, He says "Ok, we found the cause of your pressure light being on, your batteries on the sensors are all bad, all five, including your spare" I asked what about the 4 new valves I got replaced here? "Oh, those were rebuilds, the battery in the sensors are what's bad" "So all 5 sensors, labor, you're looking at $623 out the door. +DO NOT GO TO CLAY DOOLEY! They will not correct their own error, will just charge more money! I took my car back and left. read more

My steering wheel was making a noise when I turned it, it could've been really bad, but I brought it to Clay Dooley and dropped my car off and they diagnosed the problem and fixed my car in under two hours. Amazing service and they were really friendly and helpful. I don't generally write reviews for everywhere I go but I just had to for this place because of how effective and fast they were. I highly recommend this place for their speed, efficiency and price. 10/5!!! read more

Was greeted professionally when I called to make an appt and when I went in to have a flat tire looked at. The rep behind the counter promptly took my tire to the service area, where they examined it and returned with info about my tire problem. It had a slice that could not be repaired, but they were helpful with a quote to replace it. I appreciated the professionalism of the employees and the welcoming (and clean) reception/waiting area. I will be a repeat customer. read more

My daughter got a flat tire close to Clay Dooley Tire & Auto. I am so thankful I took her car here. The entire team at Clay Dooley are impressive! They were friendly, thoughtful, and showed compassion. It is not often I see this level of exceptional service. I was concerned the issue was more than a flat tire and it was! They checked the car over letting me know where issues were that should be addressed. I have been impressed by the quick service for all the parts they will be replacing as well. They help you make a decision and don't force anything on you. They don't replace parts without your approval. They do what you would expect in these situations. Thank you Dooley team for being an example of great service! Thank you for allowing my daughter to bring her dog in that morning as well. You all did a fantastic job and deserve all 5 stars. read more

I had an appointment on Dec11, for a oil change and tire rotation. It took 2+ hours On the way home I lost two hub cabs that were not put back on properly after the tire rotation. Clay Dooley said they would replace my hub caps, a month later I finally got them, this took 1.5 hours for 4 hub cabs. They cant put on hub caps and your trust them with your electronics and engine of your car....just saying Doug read more

This is one auto repair place that I don't feel I'm getting potentially upsold every time I go in there. They have a remodeled waiting room w/coffee too if you wait for your car. read more

Do not go here! I paid for new parts. I received recycled parts. Do not go here. They charge for items and services that are not even needed for your vehicle. read more

I have taken my car to Clay Dooley for years and have always had great service. I called recently because the check engine light came on. I dropped the car off the next morning on short notice. The technician called late in the afternoon and advised they couldn't get the part in to make repairs. I advised no problem waiting a day. They called at 8:30 the next morning and advised it was ready to go. I also take our vehicles there for tires because it makes it easy to take it in for an oil change and get the free rotation at the same time! I highly recommend Clay Dooley! read more

Last week, I ended up with a flat tire and had many options for where to choose to go. I chose Clay Dooley because I knew they would be honest with me about what I actually needed and not try to upsell me. After finding out they couldn't repair my tire, they told me they didn't keep the size of my tire in stock but they'd order it and have it in on Monday and they'd call me when it was in. They moved my spare to the rear (i have a FWD car) so that throughout the weekend, my car would handle a bit better. By 10am Monday, they called me and my tire was in. Little things like that are why I'd continue to choose Clay Dooley. read more

Trey Price sold me a used car that turned out to be a complete lemon. I trusted him as a mechanic. Dont make the same mistake I did.

On the road under time constraints when " low tire pressure" light came on. Searched for nearest tire shop and located Clay Dooley. Technician came out of shop immediately and verified we had a low tire. Went to office and they got us in within 5 minutes. Within 20 minutes we were back on the road. Entire facility and staff were first class. read more

I am pretty sure that it is a requirement to be a very rude person to work there , seems like it is such an inconvenience for you to be there, I will never go back just because of the service . read more

Known Brian Tower for over 30 years & he is carrying on the Clay Dooley Goodyear name. Honest business with competitive pricing. Highly recommend this business for any of your auto needs. read more

I will never go anywhere else for car repair while I live an hour of this place. Sure, I've been going here for years but recently they went above and beyond and I am so overwhelmed by how kind they were. I took my car in for an oil change and to get some stuff checked before I took a week vacation in Virginia, turns out I was leaking oil and every step along the way things were coming up that was prolonging the process (which wasn't their fault). I was getting nervous I was going to miss my trip and they were doing all they could to ensure I could go. They were honest with me, gave me updates, and was sincere about the price, but however it was already past when we were going to leave and since they are AMAZING they kindly offered their loaner for us to take on our trip to Virginia for a week for no added cost because things we're simply just taking longer than anticipated. They saved my vacation I'm so thankful that in a stressful and expensive situation they went out of their way not for their own gain, but for the customer! Thanks again guys! read more

They did an excellent job on my Toyota Camry Brakes. They are quick and rates are good. Doing some renovation these days.

Very thorough and helpful. Trustworthy. Generous in supporting Community also. Couldn't be better auto repair place.

Great service. Got a flat tire from running over crash debris on the highway. They got me in and out in an hour.

Clay Dooley does it again!!! Exceeds my expectations!!! Had to get a tire fixed due to a pot hole. Couldnt fix it, had to get a new tire, when I went in to pick it up only was charged for the mounting and balancing. Steve and Jermaine take good care of me. Why would I go anywhere else?? read more

This is a first class location. They have helped me with our Volvo several times. Jermaine Harris is the man to see. He is the epitome of customer satisfaction. There is a Volvo dealer in town, but they are standoffish and really do not care if you have a problem with a car that your daughter relies on. The Volvo started leaking coolant on Saturday. We had it towed to Clay Dooley and they looked at it on Monday. It needed a water pump and was repaired promptly on Tuesday. The price was exceptional! The service from Jermaine truly exceptional. Thank you Jermaine for getting the job done right and keeping my daughter safe. You have a customer for life! read more