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    Clay County Utility Authority

    2.0 (4 reviews)
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    JEA - JEA Headquarters and Customer Solutions Center located at 225 N Pearl St

    JEA

    (36 reviews)

    LaVilla

    JEA seems to have major issues with their billing. All of the sudden I am showing a bill for 398,…read morewhen I received a bill for July indicating I owed 187. I had the utilities disconnected on the 14th yet I'm being charged 398 dollars for utilities I didn't even use! I have never had this problem and my utility bills are always paid on time. I'd like to have them make the necessary review and adjustment. Even with 187 and 82 it doesn't add up to 398. Something is going on and they need to stop scamming people and raising their bills. I don't even use 398 dollars worth of electricity, the sewer and water appear fine. Read my meter two times in three weeks which is suspicious. Update; I got my bill fixed and I paid it once JEA confirmed it. So just watch your bills and make sure you are paying what you actually owe, not an inflated bill based on a mistake.

    Is JEA a mafia ran company? Maybe not, but the mentality of the leadership here is spot on with how…read morethe mafia runs things in movies. Very shady and very corrupt; always raising rates for their customers. Telling you and me that we own JEA, it's a community owned company, while screwing us over financially. Well if I own it, I want to cut my losses and sell this losing company. I won't say JEA is the worst electric / water provider I've ever had as it's just a tad bit by a little margin better than some of the EMCs I've belonged too; but then again we use to get yearly rebates from the EMCs. With this said let me say bless the linemen and the customer service agents for doing their jobs; I have nothing but respect for them. But when it comes to the leadership of JEA it's time for a change. It's time to sell JEA and privatize it to bring the customers better rates and service.

    Clay County Master Plumbing

    Clay County Master Plumbing

    (15 reviews)

    I called CCMP for a bad septic tank pump. Liz responded within 10 minutes and had Ron Smith on his…read moreway to my house within the hour! Excellent customer service and Ron was exceptional. Will highly recommend!

    We moved into our house in March and for 7+ months dealt with a plumbing nightmare involving sewer…read moregas entering the home intermittently. We had Donovan come out at least 10x, then David Gray multiple times, Snyders, Fenwick, Betros, Mr. Rooters and several others. No one could figure out what the issue was. We finally were referred to Clay County Master Plumbers. This group is unmatched. From the moment they arrived, it was evident that this team knew what they were doing and took their job seriously. Their professionalism was impressive, putting our anxieties at ease from the get-go. They took the time to listen to our concerns, asking detailed questions to understand the full scope of the issue. What stood out the most was their diagnostic prowess. While other plumbers had scratched their heads at the complexity of the problem, these experts dove right in. Armed with an arsenal of knowledge, they methodically identified and explained the root causes of the issues that had been plaguing my home. Not only did they possess the technical know-how, but their problem-solving skills were exceptional. It was clear that this wasn't just a job for them - it was a mission to restore peace and functionality to our home. They tackled each issue with a determination that spoke volumes about their commitment to customer satisfaction. At one point earlier in the process, the owner of the company called us while he was on vacation, just to assure us this problem would be solved by his team - no matter what. He also came to our home and worked with his team for hours to ensure the problem was solved. When you're dealing with an issue like this, for as long as we had been, this sort of gesture changes everything and alleviates so much anxiety. Throughout the process, the team maintained open communication, updating me on their progress and explaining each step of the repair process. Their transparency and willingness to educate me on the intricacies of the plumbing system instilled confidence and trust in their expertise. Our plumbing issues were resolved efficiently, effectively, and with a level of finesse that exceeded my expectations. They even rearranged their schedule to make sure it was fixed before our son's first birthday party at our house (which would have absolutely been ruined, if the issue had not been resolved). The team left my home in pristine condition, and I couldn't be more grateful for their dedication to their craft. If you find yourself in the midst of a plumbing crisis and need a team that can turn chaos into calm, look no further than CCMP. I wholeheartedly recommend their services and am incredibly thankful for the peace of mind they've restored to my home.

    Clay County Utility Authority - utilities - Updated May 2026

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