The purrfect groomer/kennel. The owner and staff are super friendly and very accommodating. The…read morebest groomer I have ever used. While on vacation they sent text updates with pictures of our furry friend.

From the owner: I am a animal lover of all :) I work alone in a nice relaxed atmosphere . Only working on one…read morebaby at a time.Use spring water, and alway make sure the baby is comfortable! I create whatever the customer wants their babies to look like :)

Call answered by Ai, don't call back Let my dog sit 3 hours…read more(at least) before starting his appointment 1:00, last one out at 5:00 while she took walk ins and finished them before my dog Charged $30.00 above published price with not much of an explanation ($100.00 is way too much for a small dog!) Tried to talk to owner who just gave excuses. The two walk in's cost $6.00 less than my one dog No satisfaction at all! If I could give minus 5 I would! Rachael is not a good business person, she has a lot to learn!

I went to Groomer's Touch for about 10 years. It was great when Jen was the owner. Now that Rachel…read morehas taken over it appears she not a good business person. I have stayed with her but now I cannot. I called the day before my appointment for my female Airedale terrier this week. She's raised her prices again and I wanted to know the price. She quoted me $85 which as a $20 jump but I accepted it. The morning of the appointment my girl came in with small burr seeds in her coat. I spent some time brushing her legs and belly as well as beard to remove the bulk of them, her torso too but it is quite short cut. My dogs are very active but given the dry hot weather (and fact I've showered them numerous times to cool them off) she was not that dirty since there's no mud to get into as she loves to do. I dropped her off with clipping instructions to take her a bit shorter on her legs. When I arrived to pick her up I was charged $107. This is the second time with has been done to me and this time it was a slap in the face given I called the day before for the price. (I was charged $20 extra another time for my boy which I thought was slimy business practices. Dogs are dirty, groomers clean dogs. That's your business, right?) I protested the extra charge. The girl said "I talked to Rachel, had to bath her twice and she was matted). Bull. She was not matted as I brushed her before I brought her. She shouldn't have needed two baths if she was bathed properly the first time. And she says the new cut took longer. If you don't know a proper groom for an Airedale that is your problem. You are dog groomers who should know your business. And she nicked Mina's private parts in the process. I met a woman right after at another groomers I stopped at on the way home who also used to go the GT with Jen but found Rachel's grooming skills and professionalism lacking. Long story short. I'm done. I will not go back. You're a business owner but won't be for long at this rate, Rachel. Ps. I just got off the phone with Rachel. Although I was told the additional bathe I was charged extra now is standard - she said and I quote 'we bath all dogs twice; b) that the $85 was just a 'base price' so any additional charges- beware! They can charge what they like. And then she hung up on me.

Beautiful job on my Bichon. Friendly and salon is very clean.read more

From the owner: Dog grooming salon that is one on one. Creating a relaxing environment for their grooming…read more Flexible days and hours to accommodate your schedule.

Excellent plants, they are all top quality. And they sell gorgeous David Austin roses!read more

The place is more dirty than your average small town pet shop. Their website is hard to navigate…read moreand doesn't have all the information there, so I called. I talked to three different people on the phone and each one was more difficult and painful to work with than the last. Also, their aquarium section would be laughable if it weren't so pathetic and sad from all the abuse and mistreatment to the fish. I cannot trust them do deliver and preform like they claim based on my experiences with them.

Nick groomed my 7 year old poodle, Chloe. He did a fabulous job. Her coat looks good and she smells…read morefresh. She will be returning in 6 weeks.

I was worried for my dog's first groom. Nick was great! Looking forward to our next visit!read more

stick with Jenna. she is fair and honest. Carly is deceptive and misleading. She charged me $90 for…read morea 5lb dog and was not up front about additional fees.

Boarded our dog here for our vacation. We were very pleased with the service and our dog seemed to…read morereally enjoy themself. The ability to watch her play through the online cameras was a great reassurance. Every time we saw her, she seemed happy and playful. We got her an exit bath, and she came out clean and fluffy. She was very tired after she got home thanks to all the play time she had. The staff were very friendly and we would definitely come back.

Very attentive to your pets knees even me being handicapped come to the car and took my dog in from…read moreyou and brought her back out. Very good customer service.!

From the owner: Mary Zinz's Pet Grooming provides dog grooming and cat grooming services in Franklin, PA. Whether…read moreyou want some professional help in between your own grooming routine, or your breed of dog requires more professional care, picking the right dog groomer isn't always an easy choice. Call us today for more information about our services.

Josh and his staff always take such great care of our dog while we are away. We feel very confident…read morein his care and will continue to do business with him in the future

What a rip-off... hidden fees... beware of this business…read more I would NEVER suggest anyone have their pet board here...very weird vibe.

Over priced and unprofessional. STAY AWAY. Recently tried Ed for training my two 9 month old pups…read moreand worst experience I have had with a professional to date. Advertises military discount but was told I didn't qualify as only the military member can sign the contract and my husband is deployed, he finally honored after some discussion but asked to see orders and my dependent ID. Every appointment was late or rescheduled from their end. Not given clear direction on how to handle behavior problems with my dogs. They completely changed their plan for training after one session - I was verbally told I would be refunded for a partial session due to this and never was. Decided to terminated my contract early because of these issues and received a nasty email full of personal attacks including that he didn't think it was in my best interest to keep my dogs. As an added insult I was charged for extra gas and tolls. I have been a dog owner all my life and have had only positive experiences with other trainers, groomers and veterinarians. Reviews are turned off of his facebook business page which leads me to imagine that there are others with similar complaints. Update- 2 years later and Ed continues to edit his response with complete lies. Read to see what hes come up with this time, you'll get a good laugh. You can't take someone to court over 17 dollars and your discount isn't worth the paper it would take to print "false documents" What a clown.

Your response is funny to me as none of it is true. We had a 20 minute meeting and you promised you…read morewould be back the next day and you didn't show up for our scheduled appointment as usual. 4 training session should not cost anyone $3000. I've contacted you several times for a refund and you don't respond. You asked my vet to put my dog on medication that he should never been on! My Vet felt you had no idea what you were talking about because you wanted my dog tranquilized and he recommended that we find a different trainer. He was so kind and put that all in writing for me. We only switched dogs due to your recommendation after 2 training sessions and only saw you for 2 sessions with the new dog. I can only pray people do their research by asking vets and read reviews. I've been nice and waited for a refund but you seem to want to keep my money. That is not going to be the case! You left me no option but to take you to court.