We contracted with this company to fabricate and install granite counter tops in 2 bath rooms and…read morethe bar and cabinets in the kitchen. The bath room and bar counter top installations went OK and the counter tops looked good. However, when the one piece counter top around the sink between the refrigerator and the range was placed on the cabinets, the installers cracked the granite in 4 places around the sink. The installers proceeded with the installation as if nothing had happened. When we discovered the extent of the damage, the owner said that the cracks could be repaired. Two attempts to repair the flawed counter tops by smearing epoxy over the damaged area left the cracks more visible than before with a hazy looking surface to the granite. In addition to the cracks, the joints in the splash guards were uneven and smeared with epoxy. When we asked that the counter top be replaced in one piece as before but without cracks, seams or joints, the company owner, Marcos Torres, said he would only replace the counter top as two pieces with joints or seams at the sink (which he said on more than one occasion would be more noticeable than the cracks). We knew that he was correct about the joints being more noticeable because the other joints (in splaxh guards) were very rough and unprofessional. When we said that replacing the counter top in two pieces was unacceptable, Torres said," See you in court." I would not recommend this company under any circumstances.

After several months of the owner or salesman refusing to provide us with a date they would…read morecomplete our unfinished job (less than one day's work), we were forced to sue Ceramic Tile & Natural Stone and Marcos Porras (the owner) for breach of contract. The court ruled in our favor and awarded us the full judgment we had requested. Don't believe me, look at the On-line Case Lookup on www.nmcourts.com and you'll see our lawsuit among the many others which have been filed against the business and individual owner. Because they still have not paid our judgment, we are now pursuing payment through New Mexico Construction Industries Division. If they don't pay (we are just one in a very long line of creditors), we will be pursuing having their license revoked. We don't want anyone else to go through the nightmare we had and will do whatever we can to make sure this company and its owner are unable to maintain or acquire any new licenses (he's had more than one company name and license already!). Despite what the business has reflected on the Yelp website, they are not rated "A" by the BBB and are not even accredited. We filed a complaint with the BBB and they were unable to resolve our issues with CTNS (due to lack of cooperation by the vendor). Look at the BBB website yourself... http://www.bbb.org/new-mexico/business-reviews/stone-setting/ceramic-tile-natural-stone-in-las-cruces-nm-46566. Again, don't take our word for it. We can only wish we were aware of all the previous judgments issued to vendors and former clients prior to signing our contract. Our recommendation is that any potential clients do not even both to visit the showroom. If it were possible we would not even give them a one-star rating. Do not be fooled by what appear to be good prices. Turn and run!

Claudine and Chantal are real joy to work with. This company is top notch!…read more You will not find a more service oriented company from here to NY. Being a former high end contractor from NY I have dealt with thousands of different subs and individuals over my 30 year career and wish I had ACE as a go to granite company when I was in business. I have read another negative review and I simply think it's fake. If anyone wants to come see the fantastic in house work done please go to my new restaurant location in Pichaco Hills Lascruces NM. Forghedaboudit Southwest Italian welcomes you to actually come see what an undertaking that they went through to make my restaurant really Pop! When you call the company tell them the Pizzaman sent you.

He did a great job for me. He is very fast and carving the quartz amazingly…read more Also, the price is very much reasonable.

After 5 years, the custom cabinets Sherwood installed have started to show some significant wear…read more I have repeatedly tried to work with them, but they simply won't respond. The company was recently sold to a publicly held company and no management is available in Las Cruces to discuss the issue. Simply stated, if they can't make a sale, they're not interested in you. A lot of turn over has occurred, with their most experienced installer and designer gone.

We had our house custom built and had Sherwood do our cabinets for the whole house. We are…read moredisappointed in the work that was done. We decided to spend almost double what we had budgeted for the cabinets because we felt that's a very important part of the home. Well, we definitely didn't get what we had hoped. The salesman we worked with never showed interest in making sure the job was done correctly. It's very disappointing to see how much money we paid and it just doesn't look or feel the quality that we thought we were paying for.

we love our new countertops! great customer service. the men that installed were clean , nice and…read moredid a professional job. we highly recommend them !

Beware potential customers do not order custom made items from this business without a written…read moreguarantee.Do not pay the full amount upfront until you receive and inspect your final order.I foolishly made both mistakes and lost thousands of dollars.I ordered a pedestal fountain and I received instead solid blocks of canta without any capacity to function as a water fountain? The order was also missing parts after inspecting. My order, I called the owner of Piedras Mundiales, Mr. David Narvaez to inquire why he delivered a non-functioning and incomplete product. He became defensive even raising his voice in order to silence me. He literally bullied me on the phone making sexist remarks about my intelligence as a woman. In the end I never received just compensation and ended up paying more than $2000 from an independent contractor to make the fountain operational. I had been a loyal customer of that business for more than 10 years. And naively expected a quality product. I am cautioning any potential customers that they should. Heed, my experience.

MR .Stone . Above and beyond expectation. The professionalism, promptness, and customer service…read morethis business presents and executes is a definite 5 star plus rating deserved. Mr. Luis and Jesus and the MR. STONE TEAM are a true El Paso Staple that should be recognized and considered for all your stone work needs. God bless these gentleman and give them a chance, you ll definitely be taken care of the CHUCO 915 way. Thank you MR. STONE.

Highly recommend Mr. Stone. They treated us with such professionalism, have high level of…read moreknowledge, were very kind & communicative, and did an OUTSTANDING job on our kitchen. They are very busy for a good reason! Glad we went with Mr. Stone.