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    John Ferguson Moving & Storage

    4.1 (63 reviews)
    Closed 9:00 am - 3:00 pm

    Services - John Ferguson Moving & Storage

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    Our place pans thrown in a box
    Catrina A.

    Hello All! I have waited to make this post because I wanted to ensure ample time for the company to make it right. In April I scheduled our move from El Paso to California with John Ferguson Moving and Storage. They came out gave a quote that was the most reasonable quote I could find. Another family had used them to load and said they had done an awesome job and so I went with it. They also offered a cleaning ($500) and a month of free storage (I had already planned to pay for storage so this was helpful). We were moving into a new house and wouldn't know exactly when it would be done. When they came to pack up our items at the end of May, we were all set. I labeled places that didn't need to be packed with tape and made clear everything else needed to go. The packers were ATROCIOUS! I have never had anyone pack so unorganized. They went around from room to room seemingly just throwning things in boxes (my mom was there not me, I had to work). My husband was already gone and I was left with my 4 kids to get this done. When I came home they had arrived at 11 left at 4 and less than half of my home was in boxes (it was supposed to be a two day pack). They came back the next day (it seemed the crew had trouble knowing who was in charge) they were to finish packing and load the truck. When I came home I found 4 boxes upstairs, my back yard with stuff all spread around, it was such a mess. They were supposed to come clean the next day. I called and said then they came to clean they needed to bring a truck to pick up the rest of the stuff. They asked if they could change the day for the cleaning because they had been at our home "so late" the night before. I was accommodating. I came to the home the next day the person that came to take the rest of my items had to be told MULTIPLE times what to take (which was EVERYTHING) Then I waited to have the home clean. They did a mediocre job at best, not worth $500. They were there from about 12-3. I just let it go, at this point I was just happy to have the house packed. In the Middle of May our construction company said they could have our home ready by the end of June. I called the company and requested our items be delivered June 29th. The week before the Ferguson's called me asking if they could move UP my delivery. I said no idt so because my closing date was the end of June, but that I'd ask. I responded to them that I needed to keep the original date. The day before 6/28 they called telling me they had a problem with my stuff fitting and if they could move my delivery to the following Monday, I said "no I need my stuff on our date" (at this point I'm wondering how they barely figured out they had a problem) they said something about having the driver of choice. They said okay work with us we can deliver a majority of the items and just keep our the bikes and a grill cause it doesn't fit and then bring those on Monday 7/1. I said fine. (BIG MISTAKE) I should have let them hold it and get the money they would have owed for every day delayed because we are now almost to 8/1 missing our other items with no future date of delivery. It's kind of weird too because we got all my husband's tools EXCEPT his Milwaukee drill, I have my rugg padding, no rug, my picture frames and work out mirror but not my art work. Not to mention how many items were ruined because the packers had done such a horrible job. Anyway if you made it this far DO NOT USE John Ferguson Moving and Storage!

    My brand new sofa after move from El Paso to San Antonio by John Ferguson
    Lenore C.

    What discount? We paid what you quoted and expected care. If you give a "discount" that gives you the right to destroy people's property? Wow that's a great work ethic and even more reason not to use this company

    Cracked armoire

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    4 months ago

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    3 years ago

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    5 years ago

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    3 years ago

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    3 years ago

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    8 years ago

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    2 years ago

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    6 years ago

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    9 years ago

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    4 years ago

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    3 years ago

    Just used John Ferguson for a second move. They were just as 5-star as the first time I used them.

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    4 years ago

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    5 years ago

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    John F.

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    3 years ago

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    3 years ago

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    8 years ago

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    6 years ago

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    7 years ago

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    4 years ago

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    7 years ago

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    4 years ago

    The movers were on time and handled my furniture well and without any damage. I highly recommend this business.

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    8 years ago

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    5 years ago

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    John F.

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    8 years ago

    Completely satisfied with their service. Very professional workers They worked efficiently and in a timely manner.

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    8 years ago

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    11 years ago

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    9 years ago

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    8 years ago

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    Page 1 of 2

    Ask the Community - John Ferguson Moving & Storage

    Review Highlights - John Ferguson Moving & Storage

    We had Mike and Patrick and they were very professional, friendly, and efficient.

    Mentioned in 3 reviews

    Read more highlights

    EP Movers

    EP Movers

    (6 reviews)

    Both Gabriel and another mover came by promptly last month to help me move all of my stuff from my…read morePOD container up to my second floor apartment (that only has stairs and no elevator)! Gabriel had texted me that they would be a little late because the previous move for another client was taking a little longer than anticipated. I told him that would be fine. However, both he and his fellow mover were still pretty prompt and still came by at around 1:30 or 1:45 pm, which was not too far off from the original time they were about to come by. I was really amazed that they unloaded everything, worked really hard, and were extremely careful with my boxes and fragile belongings, and moved everything into my new apartment within half an hour :D ! I would highly recommend these guys for my next move :) ! They did an excellent job :D ! And they made everything really smooth and stress-free for me :) ! They are definitely worth it for the pricing they charge :) ! There aren't any hidden fees, and pricing is very black and white, Crystal-clear :) !

    Horrible! Do not use. I have used them twice and both times there has been some kind of issue…read more This last time, however, they claimed they worked for three hours and did not. When I spoke to the owner over the phone about the discrepancy, he threatened to call the police to file a police report for non payment. Never did I refuse to not pay. What I was disputing was the amount of time. He has horrible business practices and obviously does not understand that business practices like this will get you shut down. I will be filing a claim with the better business bureau and ensuring everyone in my circle knows how this business operates.

    John Ferguson Moving & Storage - movers - Updated May 2026

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