James from the service team went above and beyond and highly recommend him!!!. 2026 started with…read morethe stressful realization that my Tahoe needed a full engine replacement. This situation was made even harder when the warranty company initially refused the claim. James stepped in and became my advocate for 7 weeks. He went above and beyond, coming in on his days off to check on the status and keeping me updated every step of the way. He even navigated the rental process to ensure it was seamless. Thanks to his persistence and expertise, my Tahoe is back on the road with a brand-new engine and a clean bill of health. If you want a technician who truly cares about the person behind the wheel, ask for James.

A few weeks ago, my husband's car started shaking whenever he stepped on the gas, so we took it to…read morethe dealership for service. However, a few weeks later, the shaking returned. This time, I asked ChatGPT for advice and added a specific fluid to the car--and just like that, it stopped shaking completely. Yet, during our previous visit to the dealership service center, they had charged me a whopping $2,800. I still can't believe how they arrived at such an exorbitant figure, especially considering that the liquid I added to the car myself cost only $12. And this isn't the first time this has happened. Whenever I go in for an oil change, they try to pressure me into replacing perfectly good tires I urge everyone to be extremely cautious when entrusting your vehicle to their service department; they are notorious for price gouging.

I had an absolutely outstanding experience at Honda Mall of Georgia. From start to finish, the…read morelevel of professionalism, courtesy, and efficiency was truly top-tier. The entire process was handled with impressive speed, and the negotiation felt transparent and fair...something that's rare and genuinely appreciated. What really set this experience apart, though, was how I was treated. I felt like royalty the entire time. Respected, valued, and never pressured. A special thank you to Raja and Tommy, who both oversaw my transaction. Their leadership, attention to detail, and commitment to customer satisfaction made all the difference. They went above and beyond to ensure everything was seamless. If you're looking for a dealership that combines integrity with exceptional service, this is the place. Highly recommend!

Service is horrible here. I was sold an absolute LEMON that I overpaid for, and died in 6 months…read more I was still willing to buy 2 cars from them. Instead of being straight up with me and making things right, they played old school salesman games like it was my first day on earth. They made no effort to make things right, or to even treat us with respect. The "manager" here is unprofessional, rude, and slimy. Trust me, don't waste your time here. Go to Lou Sobh. They were happy to sell me 2 brand new Honda's, with a Great deal, and no deceptive games.

I visited Atlanta Motors on Buford Highway after finding a vehicle online that I was ready to…read morepurchase in cash. When I arrived, I began looking at the car, which was unlocked, when someone, possibly the owner or manager, pulled up next to me in a black Range Rover and told me I shouldn't be looking through the cars without checking in first. As someone who has purchased more than 25 cars in my life, I found this response completely off-base. The standard experience at a dealership is that a salesperson greets you when you arrive, not that the customer has to go hunting for someone to help them. If your policy is that customers need to check in before viewing vehicles, then you should lock the cars or clearly post a sign stating that. Otherwise, it's perfectly reasonable to assume unlocked cars on an open lot are available for browsing. This dealership lost a cash sale due to poor customer service. Rather than approaching with a greeting or offering help, the first interaction was a correction. A simple "Welcome, how can I help you?" would've changed everything. I won't be buying from them, and I wouldn't recommend the experience to anyone who values respectful, professional service.

Liars and thieves. Avoid at all costs. They added money to the purchase that was not agreed upon…read moreafter I left the dealership. They also promised to clean the inside of the car being that it was filthy when we purchased it and made us come back 3 weeks later. Upon arriving, we were told they couldn't do it despite it being in the contract. They are every negative stereotype associated with the used car industry.

I worked with Evert. He was excellent, great communication and he did everything he said he would,…read morein a timely manner. He was really nice, valued my time, and I would recommend him.

Angelica Bonilla ha sido mi Asesora desde siempre y cada vez que sueño más grande ella simplemente…read morelo hace posible. Gracias por siempre darnos ese acompañamiento y seguridad mi esposo y yo estamos felices : )

Went with my wife to buy a used electric Ford Mustang. Good selection with reasonable price…read more Seamless from sales to finance.

I did not have a good experience with Mall of Georgia Ford. I believe they knowingly sold me a…read moredefective 2018 Ford Focus. Since purchasing the car, it has spent more time in the repair shop than on the road. It has been incredibly frustrating and disappointing to deal with constant issues on a vehicle I trusted would be reliable. What made it worse was their solution: I was essentially told to sell the car to another unsuspecting person or trade it in. I would never feel right passing this problem on to someone else the way it was passed on to me.

I recently leased a Taos from this location. The staff were very friendly and helpful. I have to…read moresay it was the most enjoyable car buying experience I've had in my adult life. They were not pushy nor were they secretive about pricing. I would recommend them to anyone looking for a VW.

I took my daughter's car in for service, and I cannot emphasize enough how impressive the service…read moreadvisor, Brian McKine's professional service was. I brought our 2023 VW Tiguan 2.0 SE FWD to the AutoNation VW Mall of America location in Buford, GA. In addition to his exceptional service, Brian was kind, courteous, and personal, which is the level of service I've come to expect at the Gunther VW of Coconut Creek location in my hometown. However, I was initially dissatisfied with Asmir Tahirovic, whom I spoke with first; he was condescending and disrespectful. I am so grateful to have been assisted by Brian afterward. Thank you, Brian, and keep up the great work! Customers will continue to come back with professionals like you taking care of their vehicle service needs.

My husband and I went into Mall of Ga Mazda in hopes to find a family car for us. We were…read moreapproached by Lewis Moats and he was absolutely wonderful during the whole process. He sat down with us to discuss what we were looking for and he started the hunt to find exactly what we wanted. He brought us over several cars that were great but overall didn't fit all the criteria of what we wanted. He went as far as looking at other dealerships to see if they had any vehicles that had everything we needed and found us the perfect one. Lewis went above and beyond and we are so grateful for all of his hard work! Tyler Lachniet in Finance was also kind, helpful and did his best to keep us close to our budget. They both made this the best experience we have had at a car dealership!

What a great experience for buying a car. My wife and…read moreI went to Mazda Mall of Georgia to look for a replacement of her 2016 Mazda CX-5. I already looked at their inventory and picked out 2025 Mazda CX-5 Reserve in Soul Red CPO. I had called ahead to make sure it was still available and made an appointment for 5:30. We arrived and were greet by Lewis Moats. The car was waiting for us by the front door. After copying my wife's license, we were off on the test drive. The route was a blend of curvy back road to a ride on the highway to get a good feel of the car. Lewis got quiet when asked so we car hear how quiet the car was and there were no strange noises. My wife loved the handling and the power on tap when needed. Zoom Zoom it is. When we got back to the dealership we met with the sales manager, Carly Vendemia, to go over the numbers. I remembered her as the finance person who helped me buy my 2021 Mazda CX-5 Reserve which shows this is not a turn over dealer but one where people stay and get promoted. She and I went over the numbers. I showed her my research on my trade and she showed me hers and we met at a number we both agreed on. I also filled out the coupon on their website and got an additional $500 off. Next stop finance. Fabian Jackson handled the finance part. He was professional and showed me all the options. Since it was a CPO and had warranties all we needed was the oil change package which gets you 6 oil changes with tire rotation and inspection every time you come in. I got it when I got my 2021 and it is well worth it. He was unable to match my interest on the CPO that I was able to get from my credit union but they came close. Last step was Lewis Moats, a great salesman, who patiently sat with my wife in her new car showing her all the options and controls. He didn't rush her and she asked question after question. He also programmed the car play to work with her phone. She was happy and drove home with a smile. There are a lot of dealers out there but this is one you should shop at. They care for their employees and it shows. I have seen the same service people for years and one became the service manager. They explain everything that needs to be done and fix it right the first time.

Purchased 4 vehicles here. Some good experiences, some bad. Can't be anything but neutral…read more Seems like they were better a few years back, but that's just my experience.

Our family has bought many cars and trucks from Ewing Motors over the past 35 years and continue…read moreto refer our friends there. We have always received outstanding service.

I purchased a truck from "Big Mac" McDonald. He was very good at communicating, explaining the…read moreadvantages of the vehicle I was looking at, and the price was great for both my trade and new vehicle. I drove over 600 miles just to purchase this vehicle and would come back the next time I'm in the market. The Finance Manager, Chad, was great to work with as well and very good at communicating and having paperwork ready to go upon my arrival.

The staff that I came in contact with were all wonderful. What I like most about them was that they…read moreweren't high pressure. I never felt like i was being pressured into anything. The finance manager (Chad) was totally awesome. He seemed to really care about my budget when it came time to add an extended warranty and GAP insurances. My original salesman was Trey Whittaker, he contacted me by phone and told me he would take a video of the car for me...I asked if he would be sure to take a picture of the moon roof... he did just that. I wasn't able to go up to the dealership until the next day and he wasn't working so he put me in the hands of Jeff Matthews, he was very good too. he took me on the test drive and helped with setting up my settings on the car. i bought the car the next day! Good/fair price and all had great customer service

At first our service was rescheduled due to our parts not being ordered when we came in for our…read moreappointment however after rescheduling they got the part fixed and filled up our vehicle with gas for no charge thanks to Josh in the service department for his professionalism and good customer service

My experience was so good! Zero money down I waked out with a car that day! Miguel was excellent…read morepatient knowledgeable and honest. I steeped in the door at 7pm I left with a car. CarMax will cover your vehicle for 4 yrs of maintenance that's built into your car payments. The price is so low you won't even notice whether you're ordering a car online or not we will walk out with something. Great job !!