I went here about a week ago for the first time, and my first experience was terrific. This was the…read morefirst time I had ever been in a Guitar Center, and your associate Alex was very helpful. He was a cool guy, and we had a pretty good conversation while checking out. He made me feel very seen and welcomed. When you go here, look for Alex!

Been a Guitar Center customer since 1985 and my first trip to Hollywood. Spent thousands. Our bands…read morehave spent thousands. Never regretted it. This store is a testament to the massive decline in the company since then. Its an absolute joke now. A lot of it has to do with the sorry attitudes, and smart ass manner of the employees. They cannot pull an order to save their lives. When they do, its covered in an inch of dust and dirt. Usually some floor model they are trying to pawn off on people.That is not new merchandise. That is floor model stuff and I'm not taking that. Products new in the box are all I will accept. That's if you can get these mental voids to stay alert long enough to even get served in the first place. That was the last ever transaction with GC. Never going to this crap fest again. Told a Gear Advisor who said he would inform management that this store should just be shut down. Save what little reputation this fading company has left and just send everyone to the "Atlanta" Store. These people at this store just hate their jobs and hate their customers. Some chick with Egyptian make up just looks stoned and walks away without helping anyone. She Just walks off and sits around. Mumbling under her breath the whole way. Off the other stores now. Bye GC. We are done!

Great people! Owners ate very knowledgeable and can help in decision making about what instrument…read moreyour child should play. My son has begun his 4th year of percussion with them. Paul is the absolute best percussion instructor! He's easy to work with and my son loves him! My 6 year old is in her second year of taking piano lessons there. She is so excited about practicing and going to her class with Ms Karen! Karen is an amazing person with children. So positive and encouraging. So happy that their location is so close to home. We are blessed!

My son decided to try band for his 6th grade year and Jennings came highly recommended. Renting his…read morealto sax was a quick and painless process. The instrument and case were in impeccable condition and the staff was extremely helpful. I strongly suggest adding the insurance to your rental for $10 extra a month. His sax broke at one point and all I had to do was drop it off, get a temporary replacement and wait a week for them to fix it. Easy peasy. The return was just as easy as the rental. Should he decide to continue with band, I'll be back!

I've dropped in a couple of times looking for particular guitars I don't have (don't ask)…read more The Staff is always friendly and helpful, answering oddball questions, and willing to make suggestions as they understand what I'm seeking. I haven't bought anything here yet, only because it wasn't yet in stock...which changes rapidly. Drop in, play as many guitars as you like (they will actually listen though you don't know it), and listen to their suggestions on Guitars you might like from their collection.

What a great shop! Had a problem with the finish on my Les Paul, on the spot Greg worked on it and…read morepretty much fixed it, but it needed more work- he took it to an acquaintance of his who buffed it out and I got it back the next day- all in time for the gig we had scheduled! Highly recommend this shop!

The selection in the store is good. But they have some big corporate issues. The phone system…read moregives an open message when the store is closed. Google hours are incorrect. There is no voice mail. Service phone often rings for 20 rings (gave up after then) and never is answered. The people in the store know about these problems, but the corporate office does nothing to fix it. The corporate call center went so far as to tell me they couldn't control the hours on Google. What? Again, less than stellar workers. Also, personnel is not properly trained. ie: I was told I could get a flute repair done in a week, then I found out it was a month...after I flew to the USA with my flute from another country. So, I bought a new flute. I asked the service department to check it over completely as I did not live in the USA and wanted to make sure there were no issues. Note this was a rather expensive silver flute. They gave it to me saying it was perfect. Well, it wasn't! The interior was filthy...used. The f# key leaks. I am flying back to the USA. It took me 12 phone calls including 2 useless calls to the call center before I could speak to someone. I was promised a call back from the call center in 40 minutes. Never called. Bottom line is, good selection, knowledgeable sales people, lousy service and not the brightest in the call center. I think some of the staff is good at some of the stores, but really, they need training.

The former Ken Stanton Music is now a Music & Arts. I was happy to see they are still a well…read morestocked full service music store. My son needed to pick up an acoustic guitar and the staff could not have been more helpful. They had a roomful of choices and expertise on each. Store manager Jon Bon insisted on restringing the floor model for him. He and Billy Darling have been on the staff for decades. Added a hard case and off we went. Great experiences like that you can't get online.

I bought my professional model flute from Allison and Dane 21 years ago. Allison was patient,…read moreshowed me several different models, and I came away with a beautiful flute that I still play today. I also bought my professional model piccolo from them. If you are looking for a flute, Allison is your person. She knows the flute as well as anyone I know, and I've been around the block a few times. She will make sure you are fitted with a flute that gives you the kind of response and tone that is best for you, and that will give you many years of pleasure playing. Go for it.

I cannot say enough good things about my experience with Alison and Dane at Whipkey's Music. I…read morerented a flute from them as an adult beginner and took some lessons by FaceTime. Alison was patient and positive; she's a gifted teacher with an encouraging manner. So after a few months I decided I wanted to stick with the flute, in great part because my cat likes to listen. It's all about the cats, right? So I wanted a nicer flute of my own. Alison had my try many different brands and types of flutes, listening with her experience to zero in on the flute that is just right for me. The process extended over 3 visits and a couple of months. Alison is a zero-pressure salesperson, more of a spirit guide through the world of flute. This is less like a retail experience and more like having a master tailor help to make a perfect suit. Today is New Flute Day. I cannot wait to get home and see if the kitty loves it too! Thank you Alison!

We originally hired Brian to give guitar lessons to our teenage son. After hearing my son's…read moreprogress, I wanted to learn, so now I take lessons too. Here's what I like about Brian's teaching style, and why I recommend him as a teacher: * gets students off to a fun start - the first chords and strum patterns are used in songs by lesson two or three. If you only study for a few months, you'll still end up knowing how to play some great guitar songs. If you stick with it longer, you'll learn more. * teaches songs the student likes - selects songs that match the lessons and student preferences. * drills the fundamentals, but in a nice way - He won't let you forget to use that metronome and practice those scales * catches mistakes before they become habits - This is so valuable - I don't know what I don't know, and an online you-tube teacher doesn't know either. * encourages students thru the hard stuff - There were skills I did not think I could master - picking strings, barre chords, to name a few. Brian said yes you can, you will, and then sure enough, the skill came in and I am glad I did not give up. * endless patience - Sometimes I need to hear something about a zillion times before it sticks, but Brian never makes me feel bad for forgetting, again. And then eventually it does stick and we move to the next thing. In summary, Brian knows what he's doing as a teacher - knows how to introduce concepts and build from fundamentals, in a way that motivates and is fun. He knows what is hard for students to master and encourages students to push through. Brian took me from complete beginner, to now where I'm having lots of fun playing my guitar, by myself and with friends. And still learning. Five stars for Roswell Guitar Lessons.

From the owner: Gift Certificates are available for the holiday season. I accept Venmo, Zelle, Cash App, Credit…read moreCards, checks and cash as all forms of payment.

The teachers are very encouraging and friendly. They even take extra time and care to calm the…read morenerves of the kids. Whether your future student is new to music ir a veteran, they have the right class for them.

My family attended the grand opening for School of Rock and were impressed. Later, my husband and…read moreyounger son took lessons, while my oldest son took lessons and was in a band. We left School of Rock a few years ago. Now that there is new management, we had hopes for families involved and were extremely disappointed to find out that a parent of a very talented School of Rock student received an email threatening enrollment because another student accused her of "blowing" at him. The student in question is very talented and has been a part of School of Rock for 5 years. There were no witnesses to this "blowing at," and it was not captured on camera. The complaining parent stated that the girl made her son uncomfortable because the accused student is on the Autism Spectrum. School of Rock could have used this moment to educate others about neurodiversity, but did not. FYI, School of Rock had no prior instances or concerns about the talented student prior to this one complaint

I'm a music student who plays Cello at Kennesaw State University. I went to John's Violin Company…read moreto get a posture peg installed on my cello, and for a sound adjustment. When I entered the shop, Diego was very inviting. Chris's communication, intelligence and honesty about what he needed to change on my instrument was comforting. He found some small and critical flaws in my instrument's body, and optimized them for a significantly more resonant sound. He even gave me a discount since I am a college student, and I am so thankful for their help!! Consider making a drive to John's Violin Company, as you will not regret it.

Gorgeous store and instruments. The owner, Chris, works everyday and has put his heart into this…read morestore, and it shows. Very knowledgeable and kind! Can't find better instruments in town!

Professional and pleasant staff. The luthier/owner Matt handled a peg hole crack repair within 48…read morehours (with initial ETA at 4 days). His demeanor is authentic, kind, and experienced. The analysis was quick with several options provided as well as advisement to adjust the bridge for ease of learning & playing. The repair, tuning and cleaning up the instrument was reasonably priced. Violin sounded wonderful on arrival and the whole process super smooth, prompt and friendly. If I upgrade my violin in the future I will shop here first. Exceptional turnaround, fair pricing, excellent quality of workmanship and wonderful customer service.

Great service and commitment to quality. The staff truly cares about ensuring that young musicians…read morehave a great musical journey. My DD snapped the neck of her cello and they replaced it with no questions asked.