1. Classic Realty

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San Diego, CA

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Classic Realty

3.0 (2 reviews)
Open • 7:00 am - 7:00 pm

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Property management

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6 years ago

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11 years ago

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Cal-Prop Management - The laundry room

Cal-Prop Management

(512 reviews)

I wanted to get on here and commend one of Cal Props employees, Robert, for his outstanding working…read moreand customer service. We just had to get our bathroom completely remodeled due to a pipe that needed fixing which was unfortunately only accessible through the bathroom floor. While it was a pain staking project to go through, Robert really made it a much better experience along the way. He is masterful at the technical plumbing work, managing the project, and interacting with the tenants. He is a real gem and I wanted to make sure he gets the recognition he deserves. Also, thank you our property manager Kari for the help along the way. The project looks great and got finished prior to estimations. Thanks team!

I am extremely disappointed with the level of service and professionalism provided by this company,…read moreparticularly by my assigned account manager, Angxxxx, Throughout my experience, I found the communication, responsiveness, and handling of my property matters to be unacceptable and below professional standards. My tenant moved out on May 22, 2026. However, I was not notified promptly and only became aware after I contacted the account manager for an update. In addition, I was provided with an incorrect lockbox code, which prevented access to the property. Because this occurred over a weekend when the office was closed and assistance was unavailable, I had no choice but to change the lock in order to access the property and begin necessary repairs. After gaining access, the company proposed charging me more than $8,000 for repairs. I disagreed with the assessment and chose to have my own contrator to complete the necessary work. The repairs were completed properly, and I provided receipts and documentation within the required 21-days period. Based on my understanding, the appropriate charges should have been processed against the tenant's security deposit, but I received no follow-up communication or documentation from the company. Instead, the company refused to return my security deposit funds, claiming the money was being held as a reserve for repairs. This explanation was unreasonable because the property was vacant and I had already paid for the repairs myself. After multiple discussions and continued follow-up, I was finally able to recover the funds that should have been returned to me. Due to these ongoing issues, I terminated the company's management services. Following termination, the company failed to return my spare keys and parking permit. When I requested their return, I was told that no spare keys or parking permit were in their possession. This statement is incorrect. I personally provided the company with the keys and parking permit, and they were responsible for returning all property belonging to me upon termination of services. The overall handling of my account demonstrated poor communication, lack of accountability, and a failure to provide the level of professional service expected from a property management company. I am concerned that my requests were not handled appropriately after I ended the business relationship, and I expect the company to take responsibility for its actions and improve its procedures to prevent similar situations from occurring with other clients.

K & R Properties - email part one from 9/29

K & R Properties

(52 reviews)

Pacific Beach

I found a room through one of the people living in a house handled by K and R properties. Upon…read moreapplying, I looked at the reviews and got scared; are they really a scam? Is it worth giving $25 away?? Well, I did, and I for sure can tell you they are NOT a scam. I got approved quickly and been living there for the past 8 months. As far as the properties go, you get what you pay for. Not the most recent buildings, not always the nicest area, but you can't beat the prices. Plus, the deposits are usually super low for those reasons, so that's a plus. Like many comments, I'll point out their lack of communication and friendliness. That being said, I have no problem walking up to their office to get past that, and asked for help with maintenance several times; they've always been fast and efficient. If you do your part and pay your rent on time, they'll do theirs.

I am a registered nurse who works night shift. For nearly a week I repeatedly reported that the…read moresmoke detector mounted directly above my bedroom was emitting a low-battery chirp roughly every two minutes. I provided photos, gave permission for maintenance to enter, and then called the emergency maintenance line multiple times (see call log). When I finally reached a third-party vendor, he refused to connect me with anyone at the management company or provide a direct contact -- leaving me with no way to reach the party responsible for tenant safety. The nonstop beeping prevented me from sleeping before work, terrified my dog, and directly affected my ability to safely care for patients. After days of ignored emails, texts, and calls, I had to rely on a friend to replace the battery because maintenance never responded. I would have replaced the battery myself but I don't have a ladder and was absolutely exhausted after working four 13 hour night shifts. This was a life-safety issue and required prompt action. The company's dismissive responses and failure to provide a functioning emergency contact reflect a troubling lack of concern for tenant safety and wellbeing. I cannot recommend renting from this management company.

Del Sol Property Management

Del Sol Property Management

(39 reviews)

Pacific Beach

The lovely ladies at Del Sol have gone above and beyond more than once already - and I just became…read morea tenant of theirs a few days ago. First of all, the only reason that I was able to score my awesome new place (which, I have to add based on some other reviews, was sparkling clean when I moved in!) with them is because Janie was gracious enough to hold my showing appointment when I was stuck in traffic and running late. I went into their office right after that showing to fill out an application, and I this struck me while I was there: a guy came in to drop off a rent check or something, and I overheard Janie say to another lady who worked there that she was happy to see that he was "looking like he was doing a lot better" - from what I could glean from that eavesdropping, he had apparently just gone through a tough breakup. I just remember thinking like, wow, how sweet of her to care enough to notice something like that about one of her tenants. So more to their actual business of property management: Parker was nice was enough to meet me at the prospective new place again the next morning so that I could see it in the daylight (and because there had been a funky food smell the night before and I just wanted to be able to confirm that's all it was ;) AND take me back again a few days later once my application was approved so that I could take some measurements. Not at all required, but very much appreciated! Now, cut to the Friday before my MLK Day move in day (on which a cashier's check is due): I get a voicemail from Janie reminding me that my move in day was a holiday and the banks would be closed. She obviously didn't have to do that, but I'm so glad that she did because I would have been totally screwed - my plan for Monday was: 1) Go to bank for cashier's check 2) Go to Del Sol to pick up keys. So that reminder saved my butt from the nightmare of having my movers show up Monday with no place to move to. THEN, just when you think I couldn't get any more high-maintenance, I managed to gracefully drop my keys down the elevator shaft of my new building at 1:30AM on the night of my move in. I don't even want to know how much it would have cost to have a locksmith come at that time, and I don't have to find out, because once again, JANIE TO THE RESCUE!!! She literally met me at the office at 1:45AM to give me another set of keys, and while I was so embarrassed and felt like the biggest a-hole, she was nothing but sweet and understanding. I can't say that I would have been that nice if someone had woken me up in the middle of the night like that. I honestly could not have been more grateful for that any everything else that they have done for me. I was definitely a little nervous about this place when I saw the reviews on here - they make it sound like this is some cold, callous business, when in fact the exact opposite is true - from what I've seen, these ladies treat their tenants with respect and kindness that goes well beyond the call of duty of a property management company. If I ever own rental property in San Diego, they are hired! :)

Janie is the Best!Great customer Service and Very Knowledgeable!So Helpful and Really was on top of…read moreThings!I Greatly encourage Everyone looking for an Apartment to utilize Del Sol Properties!

Classic Realty - propertymgmt - Updated October 2026

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