Place is a joke. They don't even sell what is pictured and won't accept a return or a partial refund to make what I bought correct. Place is a joke read more

Billed but gun never shipped. I called Classic Firearms about an online listing for a colt, that also listed Smith and Wesson as the manufacturer. After ordering the gun, I realized quickly that it was not what I was looking for and immediately called them back to verify. I cancelled the purchase prior to them shipping it. However they still billed my credit card and never shipped the gun. They also complained that I was wasting their time. I do NOT recommend. read more

Compared to other online firearms sellers I have dealt with, my experience relating to three different online firearm purchases from Classic Firearms in 2020 was not good. The issues I experienced over the course of those three purchases included: (1) false statement on its website regarding in-stock availability of a firearm (resulting in my order being subsequently cancelled by Classic Firearms after its website allowed me to successfully place and pay for the order); (2) substantial delay (with little explanation or communication) on its end shipping a firearm to my FFL; and, (3) customer service being unresponsive and/or unreachable by phone when they got "busy." I will not return for another purchase from Classic Firearms. read more

Classic Firearms just tried to rip me off! I ordered 2 boxes of ammo, was even charged for shipping insurance, the shipment was NEVER delivered to my house. Something happened during the shipping process, and it was sent back to company. I called Classic Firearms about this situation. They said they weren't responsible for the shipping, they issued me a refund minus the shipping costs, both ways ($15.61 each way $31.22 total), minus tax. Why the customer has to pay shipping costs for package that was NEVER DELIVERED, AND HAD shipping insurance is a rip off. Bottom line: paid $116.58, refunded $83.67. I'll NEVER use this irresponsible company again. read more

I have ordered 4 times (3 times during pandemic) from this company and their service was acceptable. My last order however has been a train wreck. Practically no communication on a order of small parts that as of this writing is 15 days old. Better to give your business to CDNN, MIDWAY USA, KYGUNCO, ALL OF these companies have delivered goods since I ordered from Classic. Maybe best to wait until pandemic is over to order from Classic read more

Legit! I placed my order on sunday and picked up my order from my ffl thursday. No issues, i got exactly what i ordered and it came with everything in the description. I was very cautious after reading some of the other reviews but most of them seem to be misunderstandings on the side of the buyer.All im saying is i picked up my order in 4 days and that seems like exceptional service to me. read more

I ordered a 100rd beta drum on june 1st, today they issued refund after several emails they will not respond as to why they canceled my order, if i could give negative star review i would. This istge second time i have had bad experience with this worthless company. Don't waste your time or money for piss poor customer service. Total fail F- grade read more

Titus Jamison Nov 8, 09:39 EST Man, I have to tell you that you guys do a great job! The upper came in record time and was perfect... so fare. I'll be shopping with you again soon, I have a few more parts to complete my AR15 build. I love the price point, options and service... I'll send you a pic of the final product. Thanks for a great deal! Titus A. Mür El read more

Customer Service is a joke ... I had a problem with not receiving my order ... 4 magazines ... and paid for SHIPPING INSURANCE. The package never made it ... FedEx need I say more. I contacted CF about it and they filed a claim supposedly. After 3 weeks I was informed they were not going to honor the insurance claim. I called and the CSR said I should file Police report then I could file with FedEx myself. Funny thing is FedEx says their contract with CF says they are to file claims not the buyer. Anyway the CSR Elizabeth went to to say I had to prove the package was not delivered since the insurance coverage ends once FedEx says they delivered it ... "lost in transit" doesn't mean delivered incorrectly or other things I guess. I even contacted the owner Rick Jones and he was no help ... the company has gone down the toilet since Ben stepped away. DO NOT EXPECT ANY HELP IF YOU HAVE A PROBLEM ... CUSTOMER SERVICE SUCKS. Ironic thing is the magazines I never received actually were restocked and the day the CSR basically said I was SOL ... if she had just offered to send 4 mags to replace the lost ones the whole thing would have been solved but she couldn't be bothered to try and solve a problem beyond says it was not CF's problem. read more

What a great transaction with Classic Firearms! I ordered the surplus Beretta 81 (non hand select) and received a beautiful specimen! Very happy with them and didn't even realize they operated near my home city! Will order again! read more

I have bought numerous firearms from Classic Firearms. They have great prices along with excellent customer service. The ppl that are complaining are buying classic weapons and expecting them to be new or just havinh unrealistic expectations. I have never had a problem and will be buying alot more from Classic Firearms. read more

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I purchased a gun listed in "good surplus condition". I've attached some of their sample photos that advertise a gun with some minor wear. I've also attached pics of the gun I received which vary considerably from their images. I sent images of what I received to a rep named Shayne after letting him know that I was "extremely disappointed" with the gun's condition. His initial response was that it falls within the NRA guidelines with no offer of remedy. My second email was more direct and his response was to either exchange it or refund $20. Not wanting to deal with another transfer I accepted the $20 and will wind up having it Cerakoted. The reason I will no longer do business with Classic Firearms is based on the disparity between what is advertised and what I received as well as the degree to which customer support (or lack thereof) was offered. read more

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Been a long time Classic firearm customer for years and purchased multiple firearms and ammo. Customer service is the problem. Small, easily fixable problems become large problems due to lack of integrity and communication. They've canceled large portions of orders with no communication which sticks the customer with large shipping and handling fees as well as increased FFL transfer fees. They have lost ammo shipped from different warehouses then wasted weeks of terrible customer service to argue about $20-30 of ammo never sent. Credit card dispute is the only way to keep these guys honest and then they restrict you because of their mistakes. So weak and unable to learn from their internal errors. READ your reviews on multiple websites. You are losing many customers for no reason. BBB is next. read more

Horrible customer service!! Read the other poor reviews here about lack, as in no, communication, failure to process a return (they sold to underage person), failure to review the transaction. Follow the advice of people on here saying stay away from this company- They need to be reviewed for having a firearm's license Please I wish someone from the company would contact me OR just give my money back read more

Very good prices. I wonder about what they were thinking when a week after the Dayton shooting, where the shooter was using a 100 round magazine, they send out an email pushing 100 round magazines. I am a supporter of the 2nd amendment and do not believe in restricting private ownership of guns in ant way. But to run this ad at this time is inviting outrage from the anti-gun crowd and politicians who would like no one to have guns. Grow up guys, sell them fine, but do not aggravate open wounds. read more

Excellent service and excellent products. Bought a .224 Valkyrie 24" Heavy Barrel from Classic Firearms and couldn't be happier. Arrived exactly on time and will be included in a frankenbuild my son and I are doing. Prices are unbeatable and the customer service is excellent. read more

When it came to the customer service, even with covid affect, I was able to send the photos of the problem and explain why I wanted my purchase re-turned and not traded for a "better one". 3/5 stars for the business when it came to this transaction . 0/5 for the rifle. I got my money returned once they received the product back. I hope this site has placed the Disclaimer on the TOP of the page next time about surplus turn ins only being DRY FIRED for their passable function test. Most likely will NEVER purchase a surplus rifle from company unless they change their view of customer safety. read more

Classic Firearms - No4 mk.2 Enfield - Guns & Ammo Near Me - Monroe, North Carolina

Ordered a Bear Creek AR. Tried to order on line and pay with money order. Failed. Called customer service and could not be more satisfied with the experience. He helped make the order happen and I received the rifle by the end of the week. Customer service with Classic Firearms is top notch. Robert read more

Placed an order and was informed a month later that the rifle I ordered was out of stock. After waiting that long to be told what I had ordered wasn't actually even available I told them to cancel the entire order (the rest was useless without the rifle). 2 weeks later I get notice the entire thing has shipped with the rifle I was told was out of stock. I had already taken my business elsewhere, now I have to deal with another of their screw ups. DO NOT SHOP HERE IF YOU VALUE ANY SORT OF CUSTOMER SERVICE. read more

I've made a few purchases from Classic and they've always done me right. Great selection of hard to find or rare stuff, quick shipping and a fb group where you can blab about how cool your sks is. The contest emails get a little old if you're not participating in them but it's nice to see other folks winning cool stuff. Would recommend fully. read more

I honestly don't know what's going on with CF. I ordered ammo at the beginning of the month and I'm still waiting for any kind of update. Emailing doesn't work, calling them is a joke. Oh yeah but they are a christian business. I have done business with them for a number of years, so this isn't my first rodeo with them Their customer service usually answered emails within a day. And honestly, I think businesses might be milking this virus for their own profit. The most sensible this is to stop taking orders, get existing orders out first, those people already paid. Then once you're caught up open up for taking orders again. I wondering if I should contact their local sheriff and file a complaint for fraud. I just wonder why this started happening when big Ben stepped out of the picture. pathetic read more

Classic Firearms refuses to ship ammunition to me in California even though I have the proper documentation to do so.

I have been purchasing firearms from Classic Firearms for a year and cannot say enough great things about their customer service. No other vendor stays with the conversation on the phone or e-mail the way Class Does. Complete 5 stars and keep up the good work. read more

I placed an online order for a firearm a month ago. After emailing Classic Firearms about the delay, I have yet to hear from them. They haven't even sent notice to my FFL yet that the pistol is coming. The status still indicates the pistol is being packed or processed. It has been four weeks. What could possibly take so long? And why does no one return emails? I guess it's my fault for actually giving money to these clowns before reading reviews about them. Shame on me for thinking a company would actually ship something after I buy it. The website says they usually ship in 24 hours. Yeah, sure. The best part? Non-refundable shipping. Great policy. I pay for shipping on a purchase, and they don't ship anything, if I cancel, the 30 dollars in shipping fees are non-refundable.what a joke of a company. Oh I get several emailed ads every week from Classic Firearms, so I know someone works there and it is an actual company, but as far as what they do other than advertise...I'm not entirely sure; steal shipping charges, I guess. It's an ingenious business plan until word gets around. So here is the word: Look elsewhere. read more

Just bad business practices all around. Refunding paid for items because they're "out of stock" minutes later it magically reappears a couple hundred dollars more. read more

Have had a great experiences with these folks several times. Price was more than fair, check out was simple and shipping was really quick. Looking forward to doing business with them again. Not sure why there are so many negative reviews. Ive never had a problem. read more

I bough my ATI Omni Hybrid .300blk AR from Classic Firearms. Great prices and fast shipping! I will definitely buy from them again! read more

I ordered two 31 round Glock magazines from Classic Firearms on August 27, 2015. I received them 7 days later which was pretty fast. However when I visited my local gun range with the new mags I purchased. I loaded them up and had several issues. I could only get off two rounds before each mag would cause my gun to jam. I then removed the new high capacity mags and used my standard Glock magazines and my gun feed as it should. Curious about my new mags I began to unload them and, I noticed the springs seemed "weak" almost like they didn't have enough thrust to push the follower up so I could remove the next round. I literally had to turn each magazine upside down and shake each round out. This was my first purchase with Classic Firearms, I was really excited to order as I had previously heard positive things about them. Unfortunately this wasn't the case for me. After getting an RMA processed with Mr. Belisle. I wondered if I would be refunded for shipping cost as I paid $14.74 to have the defective magazines shipped to me and, another $10.00 to have them sent back to Classic Firearms. I explained to him how I would then be out of $24.74 alone on shipping. His response was "I'll look into it for you." Today September 16, 2015 I get an email stating that I would only be getting a refund for the magazines. After emailing Mr. Belisle again he states "the owner refused to offer a refund on the shipping." I didn't understand why I wouldn't be refunded shipping on an inferior product that I purchased from their store. Needless to say I will not be doing any future business with Classic Firearms. read more

Crap customer service. 15 day lead times for shipping, shipped ammo to my FFL dealer not my house so I was charged $75 and tax on ammo along with the $75 for my firearm transfer fees. I even had called prior to shipping and asked if the ammo would ship to my house and the answer was yes. Not happy at all. Typical bull Crap Company takes you money and runs. Called the store to get a refund for the tax on the ammo, just $15 and talked to Janet, she could care less. They take your money and don't give a crap about the customer. Do not do business them, find a company that cares about their customers! read more

Much better pricing and faster shipping than budsgunshop.com, will be doing my future purchases through classicfirearms.com

FedEx delivered to wrong address. Won't tell me where. FedEx and Classic Firearms refused to reimburse me over $500. MY FAULT????? Hopefully credit card company can help me. BAD COMPANY. read more

I ordered a firearm on 12/28, and on 1/6 received a cancellation and credit due to an "inventory discrepancy". Disappointed to put it mildly. CF needs a better inventory control system (apparently). An "inventory discrepancy" should never be a reason to take funds, commit to a delivery, have the customer work with his FFL, have delays in responding and getting it shipped, force the customer to call and confirm status, have his FFL call and confirm receipt of FFL, THEN SUDDENLY cancel an order due to a discrepancy in inventory. This has cost me twice the value of the firearm in time and energy to work with my local FFL and CF. I would expect any respectable company to email me with reasons for a delay, then work to secure the firearm at a later date while honoring the sales price even if it comes at a loss to CF. I can understand supply chain issues (even though I would expect CF to only sell items they have in inventory). So...at this point their company initials seem appropriate. read more

I have been in the gun business for a while. My son ordered a gun from here and paid extra to have it "hand picked". He paid over a $1000 for this supposedly French limited rifle. It took a while for it finally get here. which I understand because of all the craziness with all firearm items right now. But, the rifle was a total Rip off. the barrel was full of rust, very rough condition and the trigger was absolutely a mess. It was advertised as working condition. I wouldn't fire it! Going to be a mantle piece! Oh, and my credit card was hacked after using it here. I hadn't used it anywhere else in over 7months and with in one month of using it here someone charges $250.00 in charges at Wal-Mart. Very suspicious! Just be very cautious! read more

Truly disappointing experience. Placed an order for a Glock in mid November and their site said there were 4 still in stock. Understandably because of the current state of things, fulfillment would take longer. I contacted the FFL to make sure they were able to receive shipment as they recommended. When I emailed to check on my order I was told it could take 10-15 business days and that they were behind. Problem was that I waited 22 business days and they said they would reach out to the warehouse to see if they could get it out quickly. Today I received an email that apparently they had a discrepancy in their stock and cannot fulfill my order. Now I am without a gun and most if not all because of high demand are out of stock. But hey, they are refunding me and I should get my money back in 3-5 days even though they have had it for over a month. read more

I'm not the kind of person who complains much. I understand bad things happen sometimes. But my experience with classic firearms is the worst customer service experience I have ever had. I've made 3 purchases from classic firearms. The first one went fine. The second one, they neglected to tell me that the item I ordered was out of stock. After a month of waiting, I reached out to their customer service. They gave me a generic response that didn't address my concern. After reaching out to them again, I finally got a real answer to when I could expect my order. Okay, fine. I finally got my order nearly three months later. Recently I made another order that got lost in shipping. The tracking says delivered, but no where to be found. I reached out to their customer service again, and despite having purchased package insurance, they won't do anything about it. I'll reiterate that I'm understanding that sometimes things happen. What bothers me about classic firearms is their lack of any concern with trying to address customer complaints. Not only did they not do anything to fix the problems, they don't even pretend to care or make an effort to fix it. They will never get another dime from me and I would advise everyone to take their business elsewhere. read more

Worst company I've ever dealt with, and that includes some of the yahoos that vend through Amazon. They immediately charge your card once an order is placed, then take their sweet time about shipping product. They also do not reply to emails or answer their phones. Looking at all of their Legitimate recent reviews it's time to either mention their business practices to North Carolina's AG or at the very least begin a class action. They've gone from shady to being fraudulent. read more

Didn't know you could be terrible and a business at the same time, thought it was one of the other, they sure proved me wrong

the worse ever stay far away from this so called dealer for firearms, purchased a firearm, ammo and other stuff and chose their PREFERRED DEALER and can not get the package from them nor any calls or emails back and Classic customer service response is oh well should of picked another preferred dealer. So paid for a gun and ammo and ends up in some else hands and Classic does not care. Terrible experience will never ever buy from them or anyone else on the internet due to this, to think they have no concern of who has the gun and where it ends up is pathetic. read more

Terrible customer service and customer care. Ordered 2 magazines and paid $10 in shipping. Fedex lost my order and Classic firearms response is I have to wait up to 4 weeks for them to hear back from Fedex to see about issuing a credit. You would think they would take care of their customer first and then wait for their credit from Fedex (part of owning a business). It was their choice to use Fedex not mine. Stay away!! read more

Terrible service, bad product. Order received with missing and damaged parts, item will not operated without them. They refused to reimburse me to purchase used parts that are missing and damaged. Only offered me $40 for $120 worth of parts and they said they did not have replacement parts to send me. Stay away from them. read more

Classic Firearms - piston is bent, tube is bent, stock is cracked and 2 other parts missing. - Guns & Ammo Near Me - Monroe, North Carolina