Magazine didn't ship from them. Shipped from wholesaler out of Tenn. So why were going to upcharge for shipping insurance? Wouldn't do a future order. read more

In the past I've had a good experience with Classis Firearms, but that has started to go downhill, particularly after they started offering 'shipping insurance.' My guess is that it is an excuse to cheap out on packing materials unless you pay extra money. I recently purchased an item that was shipped in a poorly wrapped bag with basically to protection. When I received it, the item was smashed and metal was bent. The least they could do is use some decent packing materials to help mitigate any issues. read more

I can't speak for everybody, but the experiences I've had were definitely positive. I purchased several new firearms and ammo from this company over the years and have never been disappointed. And I will continue to conduct business with them for many more years to come. read more

Out of the blue started spamming the heck out of my E-Mail. Never heard of this company before let alone done business with them and I've got 8 E-Mails from them in the last day and a half. Don't know if some other company sold my E-Mail address or if these guys either hacked another company or paid someone who did. In any case I don't do business with dirty spammers. read more

Classic Firearms - Ridiculous amounts of mail from a company I've ever heard of. - Guns & Ammo Near Me - Monroe, North Carolina

Used to be a happy shopper with these guys until I ordered a new barrel for my AR-10 build that showed up USED! Spent time cleaning it up and then emailed them within an hour of delivery to let them know the problem and their answer was 'Maybe they test fired it'. I pointed out there's no mention of test firing in their listing and they refused to send me a new one and directed me to the manufacturer to get a replacement. Manufacturer turned out to be Bear Creek Arms, which has a '1-14 business day' turnaround on just emailing them, which turned this whole experience into over a month for me to get the NEW barrel I ordered in my hands. Customer service rep Jay couldn't care less that I had a bad experience, saying this is how they deal with 'warranty issues'. By just shuffling you off to another company to handle their problems. Super disappointed in these guys that I used to shop with regularly. They also have been deleting my bad reviews on their website, warning other people of this terrible customer service trap. Beware ordering from them unless you want to burn money on used products and horrible customer service! read more

Classic Firearms - This barrel supposedly passed a 'visual inspection' - Guns & Ammo Near Me - Monroe, North Carolina

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I purchased a surplus Beretta 92S several months ago. Unfortunately, I was unable to get out to the range until recently. The pistol would not fire. It is missing its firing pin plunger. When I called customer service they were unable to help. At all. I understand that it was beyond the return window, ( I don't want to return it) but an offer to provide the missing part or a credit on my next purchase would have gone a long way. Found the part. $4.37. For that, they lost a customer. read more

Classic Firearms - Missing plunger - Guns & Ammo Near Me - Monroe, North Carolina

Bait and switch sales. What they advertise is NOT what you get. Then they charge you to cancel the order and give zero f's about fixing the issue even admitting it's their fault. read more

I just purchased the Cimarron PP405LSFW. I have had three (3) fail to fire rounds in the first attempted 44 shots. The hammer strike was misregistered striking the round way off center. In all cases, the gun was indexed to that round via drawing the hammer back. Thus, there is some serious flaw in the mechanism that caused the misregistration. I don't know if this is a single bad chamber or random. I have had two sets of 6 shots that did fire all chambers?? So, it does not happens every time. As this is the first box of ammo, I feel that this is a need for a return and replacement, not just some warranty fix issue. This is pretty bad for a revolver. Classic Firearms (CF) required that I go through Cimarron, not through CF. Having 3 FTFs in the first box of ammo for a revolver is a defective pistol. I am absolutely dissatisfied with CF's response. read more

I ordered a ZPAP from them, and was a little Hesitant from the other reviews they have but I gave them a shot. Granted, it did take about two weeks to get the firearm delivered, it came in perfect condition and wasn't THAT long. By my standards, they did a good job and were easy to reach via email. If you're getting a new firearm from them, you should have nooo problem. Keep up the good work Classic read more

Classic Firearms - The new AK go ahead and admire - Guns & Ammo Near Me - Monroe, North Carolina

Update: They responded and made the situation right. I've had two experiences buying milsurp from them. The first was average. I bought a K31 at a ridiculous price because that's what everyone was charging. I picked it up, it was more or less as described. Decent condition, all-matching, troop tag, great shooter. I made my choice so it is what it is. Fast forward a few months, and I get an email stating that they have a batch of No. 4s that are in "very good to excellent" condition, and have been professionally stripped, cleaned, refinished, and reassembled to proper spec. I mulled it over for a few hours, then placed the order. On 06/01 I went to my FFL to pick it up and my heart sank as soon as I saw it. The stock was all kinds of chewed up, cracked, dented, etc. The wood itself was not "good", let alone "excellent". So I pull the bolt out, check the bore, and go home. As I'm cleaning the grease off, I start noticing the other problems. The safety is clogged with sand, the receiver has spots of surface oxidation either from botched re-blueing or none at all, especially noticeable on the rear sight ladder once you move the sight up or down. Further disassembly reveals a broken cross-bolt. read more

I have bought a number of military surplus firearms from Classic Firearms over the past 6 years. Honestly, its hit and miss with them on quality; what they publish and describe in their ADs and website have never hit the mark with the exception of the Romanian TTC Tokarev Pistol - 7.62x25 I bought in March of 2020, it was everything they advertised it would be. But it was the exception. Everything else I have have bought has not even been close to the way it was described. The worst being the Chinese SKS Type 56 Rifle - Original Military Turn In Rifles. 7.62x39 Semi-Auto W /Spike Bayonet I bought April 2020 it was no more then Junk, not even sure it is shootable. My four star is based on 5 firearm and ammunition purchases. (My reason for the 4 star rating) As far as their staff they are 5 STARS in my book I could not ask to work with a better bunch of people especially Suzette. Even during this COVID situation they have been epic. read more

Classic Firearms - Romanian TTC Tokarev: Condition as advertised, this is right out of the package. - Guns & Ammo Near Me - Monroe, North Carolina

I ordered a magazine from these folks before the CA rebanning high capacity magazines. I got the product in time, but it was faulty and not working. I tried to get an exchange and I was told I can't, ok that is fine - I'll take the refund. They want to charge me for shipping the item back to them that they shipped to me that was faulty. Not only that, but they charged $21 on shipping on an item that would've cost about $10 to ship to get to me, if they charge the same, I'll be disturbing the charges with my credit card company. read more

"Worst customer service I have ever experienced. Ordered 5 mags 11 days ago and order still shows awaiting pick. Emails go without be responded to. Phone call attempt gives you an automated BS response and then hangs up. They have lost my business. Maybe making videos is more important then selling product. Other suppliers are dealing with the same unprecedented times but still service their customers. I've ordered firearms, ammo, and mags from other dealers after I ordered with Classic and have received all my items from them already. Shame on Classic Firearms." read more

I just got off the phone with the coldest customer service rep ever. After my order was returned to sender because the shop I had my package delivered to is closed on Wednesdays, I was informed that it would cost me an extra $30 to get it shipped back to my FFL or $60 to cancel my order... Seems like a scam to me. Now I know why there are so many negative reviews for this business. read more

During COVID, Classic Firearms cancelled my order because they raised prices on the SKS magazines they still have in stock. They raised the price from ~$30 to ~$45 after I purchased two units. As there is no email contact, the hour on hold resulted in "we have a third party that handles payments so you'll have to talk with them." Would not recommend. read more

2nd time ordering from them and what a mistake to give a 2nd chance (once in 2020 and now, Nov. 1st, 2022)! Never get my order, either time. This time it was damaged during shipping and made it to FedEx 20 miles from my house, but never came. They said they will evaluate the shipping problem and then most likely refund me, because price is no longer available. I would STAY AWAY from Classic Firearms. Trust the reviews people, I should of did my research. Look at their reviews. All (accept their site) reviews on all other sites, including Facebook are 1 star and all complaints are almost the same. Shipped, package got damage and now refund, minus restocking charge (what I read, but I am still in the process). I guarantee that they will not get a restocking fee out of me. I went to every source and I am not done yet, to stop anyone from ordering from them. I put this order on Credit Card and got the insurance on the shipping, so in the end, it was just false advertisement of cheap prices and then restocking fees. Date of experience: October 31, 2022 read more

I purchased an enfield , the advertised it as follows on their site- " Classic Firearms always tries to be brutally honest when describing the condition of our surplus rifles. In regards to these carbines, they have all been dry fire function tested to ensure that they are complete and operable, but the cosmetic conditions vary greatly from one rifle to another. The best way to describe them as a lot is probably this. They are all in good condition mechanically and should feed, function, and fire with no issues at all. Cosmetically, now that is a different story. Some have quite a lot of original bluing left on them, while some have very little blue. I would say the average is around 60 %. Stocks are all solid ( meaning not broken ), but they all have the typical dent, dings, gouges, etc, that you can commonly expect of surplus. Some may also have some small (non-function inhibiting) cracks in the wood. Of course, you may also encounter trench art on some of these rifles, and there will be a certain amount of dirt and grime as they are in turn in condition. Having said all of that, don't let our brutally honest description of these fool you. They are highly collectible and to me the most shooter-friendly version of all of the Enfield rifles." The one I recieved is not functional, not complete. Definitely NOT complete and operable, and definitly NOT in good condition mechanically. It has very deep rust and pitting, the bore is swelled and it is unsafe to shoot. ​if you tried to shoot this it would probably explode. I left a review on their website with these pictures, and they deleted the review because they don't want the truth to be shown. They claim to be Christian and to "live by the golden rule" they apparantly do not. I asked for an exchange for an enfield resembling their product description, or to return the item for a refund. They refused and would only refund the "hand select" fee. They are liars and cheats. read more

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Had second thought on item was to late to cancel as it shipped. I called they were nice on the phone said return be no problem. Just got hit with a restock fee 25% but the girl never mentioned it but it's ok that's cool I get it and I was cool with that. But than they hit me up for the tax wouldn't refund that. Pretty lame and I've been customer for a long time. Well they just lost any and all referrals and a long time customer. I'm a Buisness owner and I would never pull that crap to any of my clients. read more

I was looking for some gifts for Christmas and found some great deals through CF. I made my purchase online and everything went smoothly. I would highly recommend using CF for your purchase of firearms. read more

Let me preface my review by saying I am not just a disgruntled customer I am also a profesional GUNSMITH and certified FIREARMS APPRAISER, so I certainly have a leg to stand on here. I purchased a TTC tokarev that was advertised (VERY GOOD TO EXCELLENT) and was at best a low good rating, I sent photo's before sending the gun back which pointed out all the flaws in the gun and why it did not live up to the rating. When I received my refund CLASSIC FIREARMS kept the shipping fee, tax and insurance fee stating that the gun was as advertised. either the staff cannot grade guns properly or they just do not care who they rip off. I purchased another from them which was not as bad as the first, but not as advertised. The most frustrating part is no one in authority will call or e mail me to resolve this. This also is not the first time have had a problem with a used gun from them, I once was sent a gun with a broken slide after paying extra for hand select. The bottom line is CLASSIC FIREARMS customer service stinks, and if you order a used gun from them you will be lucky to get what you paid for. PS They are reluctant to post my review with photo's, my guess is they do not want anyone to see the way they treat customers! RLN GUNSMITHING read more

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I ordered the Archangel AK series OPFOR forend set - black polymer. They sent me an Archangel LVX Magazine for SKS 7.62 x 39MM 35 rnd black polymer. I have been in contact with the company via email. They informed me of the return policy and that I must complete my return within 45 days or I would only receive store credit. Classic firearms said they would send me a email with a shipping label so I can return the item they sent for a refund. I have still not received the email with the shipping label. Although I can't really prove it but I believe that they are delaying the process so that I may only receive store credit. Even though I don't own a SKS, I'm going to keep the magazine because it has already been too much of a hassle. I will never purchase anything from this company again and I will encourage others not to buy from them as well. Gilbert Garcia read more

Classic Firearms - I ordered a Archangel AK series OPFOR forend and this is what I received. - Guns & Ammo Near Me - Monroe, North Carolina

Placed an order for a shotgun. Paid for it and never received the gun. They sent to a closed FFL They wanted me to pay an extra $51 to reship the Gun!? read more

They do a lot of videos, they're pretty good. Clint and the other people in their the videos often speak of how important it is for COMPANIES TO TAKE OF THEIR CUSTOMERS. That's part of the reason I began ordering from them. I don't know the exact dollar amount I'm responsible for being ordered through Classic, but it's a significant amount. I am positive I know of 14 Thunder Ranch receiver sets since Memorial Day, not mention other parts such as barrels and BCG's. I ordered a BA .223 Wylde barrel during their 4th sale. The website showed it was in stock, I paid for my barrel, a few days later, without any email asking me what I'd prefer, they've canceled my order and refunded my money. It was on sale for a fantastic deal. Not long after, it's back in stock and listed for over $100 more than I bought it for. That's wrong on every possible level. I reached out to customer service and very politely shared my frustration, I got back a pointless message. Nothing that indicated they would address my situation. They've lost me as a customer and the people I recommended to them, I will also post on FB, here, AR15.com, etc. so people know more of what they're getting into. Clint consistently talking about customer service got me to order, so their BS marketing worked. However, it also makes you stand out as a giant HYPOCRITE when you don't back it up. I'd tell Clint to shut the hell up about the customer if they're gonna screw customers, or I'd be scrambling to fix the issues. I own two businesses that are 100% customer driven, I'd never consider doing this. I'd ask the customer if they'd like to wait for the order to be filled, IF IT WAS ACTUALLY OUT OF STOCK, I don't believe it was. I have no proof of that, but it sure seems that way. Over roughly $100 they will lose a ton of ordering, I was just getting started with them. Not a smart business model. read more

Definitely do not recommend they do not care that I never received anything I ordered Dont know if anyone remembers my post a while back but over 3 almost 4 months later after being told a thousand times to be patient and wait classic firearms is refusing to give me what I purchased or a refund. I understand that this could be more of a shipping issue but classic has had horrible customer service takes days to get a reply with a shitty excuse. They are telling me that fedex claims to have delivered it while fedex tells me that the shipper needs to make a claim and that they deny a claim but only because I started it and that the shipper needs too which I cant get classic to help in any way. According to them I'm out almost $400 Again I was home all day and had other packages also delivered the same day only one I'm missing is theirs read more

I'm giving 5 stars because of the actual product itself. The heavy fluted 18" 6.5 Grendel barrel I ordered was really nice and shoots 1 MOA on average days and easily .5 MOA when I'm doing my part. For the actual price and hunting purposes, you can't beat it with a stick. One thing they do need to improve upon, is the time it takes from when the product is ordered, until it actually ships. If the site says a product is IN STOCK, it should at-least be shipped within the following 2 days. If you guys have that many orders that our stuff is taking a week JUST TO BE PULLED OFF THE SHELF. You probably should hire more warehouse personnel and get the ball rolling a little quicker with item pulling, packaging, and shipping. Other than that I am very pleased with Classic Firearms and their customer service. read more

Classic Firearms - Guns & Ammo Near Me - Monroe, North Carolina

I've ordered twice from Classic, and the first time I was very pleased with the service. I purchased an FEG AP7,65. I paid an extra for $20 for hand selection, and received a very clean example with little use. The second gun I purchased was a CZ 70, and what I received rust covered, pitted, example that wouldn't even function- even though I spent the extra $20 for "hand select." The magazine and slide release buttons were jammed. The magazine was rusted in. They sent me a "how did we do?" email to which I politely replied, not very good, detailed the problems, and asked to return it. I didn't even get the curtesy of a reply. I've been working on that CZ for over a month now, soaking it in citric acid to remove rust, filing out the pits, and so forth. It took me days to get the magazine out and free up firing pin. I'm not even sure it's safe to shoot. Classic lied to me about the condition of the gun, charged extra for "special selection" and sent me a piece of rusted garbage, and refused to even answer emails. They have $250 of my money, and Im stuck with a worthless hunk of scrap. I will never do business with those dishonest crooks again. read more

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Stay away. Beware of this company before you spend you hard earning money. I received two defected magazines which are out of spec and or not it being describe on the company's WEBSITE. These are the reason forcing me to return both of them. Even the issue is on their product. I still have to pay once for them shipping me defected products and then again to return them. The company also did not return the sales taxes that I paid in full. For some reason, my review and comments of the product on the WEBSITE was deleted which may be this reason why most their product sold on there WEBSITE have many stars. Got zero response from Customer Service since I brought bring the issue to the service department. Hope this help. read more

These pathetic losers will SPAM ENDLESSLY, even though I had NEVER been to their website, bought anything from them or looked them up on Google. I've tried infinite amount of times to block them (Gmail is completely USELESS, by the way), and reported them as phishing and spam. Apparently, they're not satisfied with just ripping off the people who've actually TRIED to do business with them. They want to screw over anyone with an email address too. If you just scroll down this page you'll see absolutely ABYSMAL reviews on this so-called "business". (Check out their HORRIBLE reviews on the Better Business Bureau too: https://www.bbb.org/us/nc/monroe/profile/gun-dealers/classic-firearms-0473-216557/customer-reviews). Lots of bait-and-switch going on, and other scams. I hope they get permanently shut down and prosecuted for fraud. read more

I have never had an issue with a gun supplier in the 30 years of buying parts and firearms before this issue with Classic. They could not give 2 rips about making it right when they screw up. They shipped a separate order I had for a stripped upper to a FFL I used for other purchases of lowers and firearms who is now charging me a handling fee. The lowers I ordered also got lost through FEDEX and when I asked them to contact FEDEX because Fedex wouldn't talk to me they just blew me off. I even asked to speak to the supervisor and she had the customer service of paste and IQ of 3. She actually tried to blame the issue on machines for pulling and mailing the parts out They suck and I will no longer buy parts or firearms from Classic Firearms. read more

Purchased a surplus rifle. The description didn't match what I received. Rifle didn't headspace, safety didn't work, and a multitude of other issues. I was promised a rifle that was functional, not a gunsmith special. I sent it back with all the issues listed. I'm out the shipping for the rifle and I had to pay a "restocking fee". I didn't get a rifle and they still made money off of me. What a ripoff. read more

The thing I love most about Classic Firearms is the fact that it is a Christian company that loves the Lord and the 2nd Amendment! I also love their selection and prices, probably the best in the industry, and I will continue to support this company for a very long time to come! God bless America, Ben and the entire staff at Classic Firearms!!! read more

Classic Firearms - Romanian "G" parts kit and NDS-3 receiver bought from Cllassic Firearms in 2013. - Guns & Ammo Near Me - Monroe, North Carolina

Shady business practices shouldn't be rewarded. Stop canceling customers' purchases to try to milk more money out of someone else. Pretty weak. Do better. Be Better. read more

I will never use this company again. BAD business practice. 15% restocking fee. I recieved over 30 spam e-mails from them in 14 days blowing up my in box. My bad not reading the reviews first. What a crap company seeing how there are so many GREAT companies out there. read more

Lousy customer service, even after the sale won't take responsibility for anything also bogus shipping address on their website. Do not use any of their financial services it is a scam. read more

I ordered on January 6th 2021...It's now Febuary 3rd and i get the same emails about the same BS they gave me last month.. My family and myself have invested a lot of money with these people and for the last few the same problems and excuses.. they withdrew 400$+ from my account and for 3-4 weeks fed the same excuses. yesterday the same excuses about changing ordering systems and shipping yadda yadda yadda. I come from a family of veterans and this is what we get excuse.... this is shameful. I just want what i ordered no more excuse you had enough gaul to take my money before you mailed out my product and yanking me around 2 more days it will be a month..and i still won't have what i paid for. Why did you withdraw my money before even preparing to ship my purchase.. I thought i could trust classic firearms.. just like everything else today.... I WAS WRONG! read more

I'm a new customer to Classic Firearms. I typically buy all my firearms at my local GS but they had a Sig P938 Legion in stock and my local store didn't. They also had it at a great price so I figured I'd give them a shot. I ordered the gun on a Wednesday and my FFL has it Tuesday morning. I have no complaints at all about the turn around time and think they would have been even quicker absent of the Holidays. Pistol arrived in pristine condition as expected as it was new. Thanks Classic and thank you for putting up with my daily status checks lol. Great Customer Service folks! read more

Ordered a magazine clip and was defective. When I called and reported it, I was advised "It happens." and I could return after she sent me a return label. I did so and I did not receive my full refund. They even charged me for another bogus fee in addition. I contacted the owner via LinkedIn and no reply. I hate businesses like this. read more

You know they do a good job of getting you stoked to buy. Video production is what they are about... The problem is...they seem to be in the business of being Instagram Famous and drumming up business they can't actually service... rather than actually shipping the product . They have had $1100 of mine for over a month and nothing....No ship notice, no communication, no tracking, zero. I called , emailed, etc...repeatedly and finally got someone to respond to my request to cancel the order. But that is pending now...3 days?? WTF? Other dealers shipping within 5 days right now. I guess they bit off more than they can chew? Customer service? Zero. Oh and I guess they are closed Sat/Sun? probably from working too hard? Will never buy anything from them again because of this experience. read more

Do not buy any aftermarket parts from Classic Firearms. If you have any issues at all and have to return, they will hit you with an extremely high return shipping fee and on top of that a restocking fee. You're not made aware of this until they receive it back. After several emails, they will not try and make any concessions. Absolute horrible experience with them! I read several posts of the same experience as mine. Ripping people off on returns is the lowest form of business! read more

Shifty snakes that will rob you at every corner. Don't trust them at all and certainly don't give them money! Terrible quality products, extremely poor business practices, and absolutely abhorrent customer service. If I could get these people shut-down tomorrow I would, it'd be doing America and the world a GREAT favor. At the very least the ammo is actually pretty decent (albeit, hard to screw up ammo) however outrageously expensive, much better to get somewhere else. There's not one thing good about these people and they deserve to be exposed. The list of complaints against CF: 1. Purchased a pistol from them, arrived rusted, beat to hell, and without any rifling in the barrel (I even have pictures and the original email to them). Contacted customer support they took it back and sent a new one, this time only slightly beat up though at the very least not rusted and had a good barrel. Still had to pay for return shipping, shipping back to me, and pay for another FFL loosing out +- $53. 2. Fake contests. They hold weekly or bi-weekly contests "giving away" guns. Turns out these contest are just to steal your info and no one really wins. Further more, made comments on multiple of their give away videos only to have them deleted and then the account blocked from the channel. On a plus note, at least now we know they're full of BS, censoring their comment section and all. 3. They like to steal your money. As mentioned in the other reviews, CF likes to get dishonest with their pricing. Making things suddenly go "out of stock" only to pop up $20 - 100 more expensive a couple days or even weeks later. Prime examples, Polish PPS-43, Zastava Tokarev pistols, and various ammunitions. read more