I recently purchased a ETS CAM magazine loader for all pistol magazines,9MM/40- ETS CAM 9-40. That is exactually word for word right out of their web catalog. Well, it won't work on my Glock-19 or Smith&Wesson SD-9VE MAGAZINES or my M-9 BERETTA. IT BARELY WORKS OM MY M1911 45cal mags. I've tried calling store for 2 straight days & all I got was call back we are busy. None of my e-mails were responded to, since I'm at Ft. Bragg in Special Forces, I think a personal visit is in the near future. All I want is to return it for a refund. I have done business with you & purchased numerous items from you. Better respond back. I'll personally see to you going on the off-limits lists of businesses in this local military area. read more

Ordered two guns in two separate orders recently and one of the guns was advertised to come with "Free! 4 - 10 Round SGM Mags, Saber Boss Muzzle Break, Milspec buffer tube and 6 position stock." I got an email the next business day stating that their advertised special was wrong and that they were not going to honor it. I was truly disappointed since I had purchased from them before and had even ordered a t-shirt to promote them. read more

Ordering from a company that I have never used can be uncomfortable. You never know what type of experience you'll have. Everyone is looking for the "good deal" and many times with the "good deal" sacrifice of other services (shipping, customer service, check out, quality, etc). This was not the case with Classic Firearms. I found items that were great deals and the ordering was easy and simple. Classic Firearms emailed me when my order was created, and when it shipped out. Every thing arrived and was exactly as I ordered it. I have no complaints and recommend checking out this company. read more

I was very pleased with the service I received from Classic Firerarms. I bought a used pistol and it arrived very quickly. However, it was missing a part. I called their customer service number who requested pictures showing the problem. Three days later I received the missing piece, I can't ask for more than that. read more

Terrible shipping , took my money the day after purchase, after more that a week the item I purchased still had not left their shop to ship so I cancelled the order and asked for a refund . It took another 3 days for classic to responded and another 2 days to get my money back . Not very reliable , buyer beware. read more

Classic Firearms went from a 5 star to a 1 star. I don't know what their problem is but their quality control and customer service went from a HERO to a ZERO. They lost my business over $2.00. I just purchased an JRA M 14 and wish I would have waited and bought one elsewhere . My gun buying days are over with Classic Firearms is over. Grabagun.com and CDNN sand a few others will get my business. Beware with Classic Firearms. read more

I found the pistol I wanted at a good price and listed as "In Stock" on the date of purchase. I purchased it online and they charged my credit card immediately. They sent me an email and confirmed the pistol was "picked" from inventory and awaiting packing and shipping. After several weeks, they send me a cancelation email saying the transaction was canceled as the pistol was no longer available. This after an email exchange confirming the pistol was being packed for shipment. Then I started receiving emails offering to sell me the gun at an increased price over the one I bought. Typical Price Gougers!!! Also took them another week to refund my credit card, which is the only decent aspect about this experience. My Advice: Do NOT buy from Classic Firearms in NC. They are smoke & mirrors. Classic Firearms will take your money, then claim Out of Stock and try and sell you a similar or same gun at a higher price. BUYER BEWARE!!! read more

Awesome products at Great Prices. And their customer service can't be beat

I bought an aftermarket 33 round 9mm Glock magazine from these guys. I was shopping around at a gun store and saw one of those magazines, and didn't think it was a bad price. Just in case I pulled out my phone to do a quick internet search and price comparison, right away these guys popped up and were $15 cheaper (half the price). Great customer service and low prices. read more

So far my experience has been less than stellar. I ordered some ammo, 2 days ago, they took the money right away the status of my order has been "ready to be picked to be placed in line to be packed". Tried to called and they won't answer the phone and you can't leave a message. As I said, less than stellar read more

Confusing website, poor customer service, and it take forever to get your order after they get your money

Will probably never to business with Classic again. Purchased a ceremonial guard Yugo SKS last year and paid extra for the hand select. In Ben's promo video he stated that one rifle had a significant ding on the stock and had been set aside to be offered at a lower price. Guess which one I received? You guessed it. I am military and was deployed at the time, so the first chance I had to inspect the rifle was when I returned home 5 months later. Since they charged me for a hand select all they could do was give me a 100.00 voucher since it was past their inspection period. So now I am left with a lemon of a ceremonial guard SKS because someone screwed up on their end and couldn't fill an order properly; you can't exactly go out and buy a new Yugo SKS ceremonial guard stock. Collectibility of the rifle is shot. People expect to get what they are paying for. read more

Classic Firearms is definitely an first class site that makes buying a firearm a wonderful experience!! Very informative website and VERY quick to get you merchandise to you within a few days!! I recommended 2 friends that have already used them and I definitely will use them for all my firearm needs! Salute!!!! read more

Buyer beware!!! I do not recommend. There are other companies with similar prices that ship faster, actually have the inventory to ship and answer their phones. I ordered 3 times. All were fiasco's. My 1st order was well before X'mas to avoid delays. After a week, ClassicFirearms hadn't filled the order. I got concerned as the holidays were approaching. They never answered their phones, so I emailed. ClassicFirearms.com indicates, per their site, to have fast shipping, top notch customer service and professes to live by the "golden rule." Not so. My email specifically asks for the avge. time from placing the order to receiving it and whether it would arrive by a certain date. I'm told "there's a delay of 7-9 days due to black Friday." "Normal avge. during non-peak time is 24hrs." Your shipment "will ship tomorrow." The delay was never stated on the site. I email 3 days later because it still hasn't shipped. The order is over 1k and it was collected immediately, so it's hard to cancel and get back in time to get it somewhere else. I point out "its not shipped." I state if it doesn't ship in the next few days to refund the order. The return email states, "We are shipping today." Then provided an excuse about a bad product, unrelated to the order, so I asked why he didn't bother notifying me about it. No response. I ask for a refund if the product doesn't ship by COB. Low & Behold! The order ships in 2 hrs. Fast forward to the FFL: I'm there and the order isn't complete. One of the FFL items is missing. I call several times, no answer. The FFL called several times, that morning, no answer. I email 3 times, no answer. Finally, the other FFL item shows up with another carrier, not the one being tracked. Odd, right? Since I'm not too bright, I order 2 more times from ClassicFirearms.com. but, I wait till the holiday's are over. The second order, after a week, shows the order is complete. However, I've never heard from my FFL and UPS has "no information available" on the order. I wait a few days and email ClassicFirearms.com. Cust. Service say's the "FFL is a private business...they have no say in how they handle transfers. I'm told my 2nd order has been at the FFL for days. I contact the FFL and they state they didn't know whom to contact because the customer's name wasn't included. (You read that correctly) The FFL called Classic, but was told "there was no record of the transfer." My name was included with non-FFL items sent there, but they didn't know it. I email Classic and tell them the 2nd order was also wrong and I was given the wrong product. I also ask about my 3rd order which has been "waiting to be picked" for a week. I'm told, " it will ship tomorrow." I email back, after that day and state the order hasnt shipped. I'm told, the item "is out of stock." I'm told it will ship the following day and I ask for a refund if it doesn't ship. I get a refund instead of the product. Read the reviews before you buy, you'll save yourself a lot of trouble by buying the same items elsewhere. read more

I really enjoy buying from these people. They always have good bargains on classic guns and they deliver as promised. I have purchased items three times now and will use them again. If you are in the market for a used gun, you should start here. read more

Finding reasonable prices for firearms or firearm products online is important when funds are limited. Classic Firearms is one of my primary go too websites when searching. Early on in my purchasing, they didn't charge state taxes in Indiana but Indiana legislatures decided that they needed more funding and hence, Classic Firearms follows suit in charging the state tax. The PRO's out way the CON's for Classic Firearms. The only major CON I have found is the shipping cost are quite a bit more than my other go too firearms sites that are even further away from Indiana. That being said, I have purchased and been very satisfied with pricing and shipping speeds to my FFL. read more

i am super surprised of the bad reviews i am reading on here. i been shopping with them since 2018. speaking strictly customer support first, i had to contact them 3 times for 3 different issues and all were taken care of by their staff very professionally. once was on the phone when i had order 7.62X54R when i meant to get 7.62X39mm. Brett S. who helped me out on the phone immediately canceled the order so i wouldn't have to deal with 1000 rounds of the incorrect ammo. got a refund email that same day. next i ordered 4 AK47 steel mags from them and when they arrived 1 of them had a big dent in the middle and i emailed classic firearms. Jennifer C. emailed me within a day and apologized and immediately gave me a refund for my purchase. two days later Jay J. another representative emailed me to follow up on the issue to make sure it was taken care of. lastly, i too had an order of 2 ruger 10/22 25 round mags canceled because they said they actually ran out. it wasn't a big deal because they refunded me my money without me asking for it. i just went to another website and bought them. bought my AR and AK from them and ammo when it's priced reasonable before covid. think they are a good company. one i would continue to do business with. read more

Four days after I filed a dispute on the charge to my card, they shipped the product. It took them 10 days to mail a small accessory item that they had in stock, when the website said it would be shipped the next day if I place my order by said time. The item is in good condition, it just took forever for them to send it to me and I wonder if the dispute pushed them to finally mail it. read more

First, let me say right up front that it is damn near impossible to contact these people. They apparently don't believe in email, the phone line is alway tied up or no one is answering, and if you fax anything but an order form, good luck. I ordered two pistols. All I received was an email confirmation, that the order had been placed. No total with shipping and no tracking numbers. Eventually I checked my bank statedment and saw that I had been charged for only one of two pistols I had ordered and the ammo. Eventually my two packages came. The pistol was fine but the box with the ammo only 4 of 5 boxes and one was open with loose ammo flying around the shipping box. Upon collecting them I found 1 round was missing. Update: I got a hold of someone and they said they would send the missing box. I will update my rating when it comes. Received the box today and I'm increasing my rating because they seemed very read to remedy the situation. I still believe they drastically need to improve their communication. Otherwise OK read more

Must be the crabbiest customer service there is... after so much back and forth BS... they want to compensate for there F.. ups by giving me an upgrade for my troubles I had with them, just to find out, the upgrade was for 25% less than they charged me in the first place... Crooks and liars, don't waist your time and money... read more

They NEVER answer the phone and sent me an incomplete weapon, a CZ 82 without a slide lock...even after paying the extra $20.00. What next will a buyer receive missing parts? If "Classic Firearms" treats me right, I'll amend my review. read more

I placed an ordered, received order and unit was not as described and defective. I understand things happen, no big deal. I emailed customer service. Days go by, no response. Emailed customer service again. Of course, days go by, no response. I finally called customer service and explained the problem. They asked for pictures which I already provided in my email. I was the told the issue would need to be reviewed by a manager. After review, rep. explained they could refund the purchase but couldn't do an exchange. Ok, no problem. I asked if they would provide a return shipping label for the defective unit. Again, rep had to run this by management. Finally rep. informed me I would receive a shipping label by email. I returned the unit as requested using the return shipping label. A few days later, I received an email that my return was complete. However, I was charged for the return shipping label and that was deducted from the refund at an extremely high cost! Wtf? Quite frankly, this place sucks. I even posted a review on their website. But of course, they never published it. I even received an email asking for feedback with my recent order which I responded to with my issue. Guess what? Of course that was ignored. I am only here to let other potential customers know what to expect should you encounter an issue and allow you to make a informed decision. The companys customer service flat out sucks. I wouldn't buy or order a damn thing from this horrific company again even if it was free. I can only hope this deplorable, cheap outfit of a company goes out of business. read more

Just picked up Star BM 9 mm paid extra after watching unpacking video, I am very disappointed with my hand select would return if I could. Just a idea maybe check your own records for returning customers list and try not to send out poor quality for extra money. ( Hand select) Will never purchase from this business again. read more

My first experience I had with classic firearms I purchased a ttc tokerev. I paid an extra money for choice of the good lot. When I received the gun the barrel was filled with rust. I contacted the company and explained I only wanted a new barrel, not a full refund. They replied with no refund, and that I bought the firearm as is. This time I ordered another pistol ( a new one straight out of the box this time) I ordered it last Thursday in the early afternoon. It's Sunday and they haven't even got it out of the warehouse to shipping yet. I received the order. The brand new gun out of the box had a rusty recoil spring. read more

Over rated their surplus military rifle and condition is poor than their video shows. Also price is a bit higher.

Great selection but I get tired of how some of the guns arrive in limited numbers. If you turn away from the computer for a second to sneeze, something you wanted is suddenly "out of stock". Also, really wish these guys would offer more shipping discounts. They cut the price of the guns sometimes but make it up in some crazy shipping costs. read more

Their customer service is horrible. Will not give you any information and will simply blow you off. UPS lost my shipment, couldn't find it, closed the claim, listed the shipment as a Loss and notified Classic. Support at Classic will not give you any information when asked, politely denies knowing anything, and just flat looks the other way. Tells you, "we'll let you know", over and over. I have since started ordering from more reputable sites. Shame, and they profess to be "Christian." read more

Ordered a shotgun three weeks ago. After a week of it saying my order was ready for picking up and shipping, still nothing. Two weeks after the order I tried to call and all they do is have an automated voice refer you to their website and hangs up. Emailed several times without response. I finally got someone on the phone 16 days after the order and asked if they could gaurantee to ship my shotgun within two days and if not I wanted to cancel the order. They couldn't tell me when it would ship so I cancelled. Finally got my refund. I personally think they sell stuff they don't have in stock and then wait until it finally (if it does) come in and then they ship. But they charge your credit card immediately. Most places don't until they ship the product. When I asked about that I was told they do that so they can ship products as fast as possible. What a joke. I ordered three other guns from other places and they were all shipped in just a couple of days. I will never do business with them again. read more

I've had multiple experiences with Classic and those transactions have been fine. What has sent me over the cliff is their insistence that I have a Facebook account to participate in their contests. Granted their contest so their rules, but I would like to point out that Facebook is no friend of gun owners and by Classic forcing me to engage in a relationship with FB puts me in a place where my loyalty to them as a business is over. I have attempted contact questioning their relationship and have gotten no response. So all I can say is Adios Mofo's. read more

I purcashed 14 boxes of ammo based upon a review listed for Wolf .303 British ammo. I took it to the range and it was horrible. I contacted them and they wouldn't help. I left a review to let people with my rifle know this ammo doesn't work for our gun. I've left it twice. They will not post it. Other people deserve to know that this ammo doesn't work with an Enfield No 4 Mk 1*. I wasted over $100 with Classic Firearms and other people need to know this ammo is not compatiable. Who knows how many other reviews they have blocked trying to warn others to not waste their hard-earned dollars. read more

Tried to order a $55 AR-15 barrel that was 7.5" long. Very short and not heavy at all. They wanted me to pay $19 shipping to Colorado springs. INSANE! read more

Great business to deal with. I've ordered a AR upper, mags, and all sorts of stuff. They've always been pleasant on the phone and their videos are great and I think reflects their integrity well. I do have to say some of their prices are a little steep on somethings but all in all I've been very happy with them. read more

Have any of you ordered the Zastava Yugo sks's in the crate and gotten stiffed?? Seems like this outfit has a lot of bad reviews. Got 3 crates and none of them was like the ones shown in the ad. A classic bait and switch thing. Also, there was very little or none at all of the cleaning kits, slings, etc., and the crate was marked "dark and rough". Just would like some input from some other people. Thanx read more

Bought a Lee Enfield from them a short while ago. Was supposed to be good quality shooter grade. Muzzle had a bulge in it, you couldn't get the bayonet that I bought from them as well. Here's the kicker, barrel was totally shot out, completely gone at the muzzle. When I contacted them through email, the response was to look at their policy. Man talk about T.S. Either they don't look at what they are sending the customer or they don't care. My guess is the latter. Lesson learned, done with them. read more

The customer service hat I received was terrible. I am an online customer, so I contacted them and was "helped" by Jennifer Coleman. I was told that the item I was going to purchase was no longer on sale as of Sunday, when it clearly was marked down on Monday when I tried to purchase it. I asked if they would honor the price because it is also listed on the google search for the sale price. She only commented "sorry for your inconvenience." I find it ridiculous to turn away a paying customer because of a technicality. read more

Unethical and out to overcharge...several weeks went by without any care to resolve my complaints. I finally posted a negative Google review. 1 day after this review the Cust Svc Manager contacted me with what amounted to a 10% refund, partially in store credit. Within a couple of weeks I placed and paid another order to test our new resolution and utilize my store credit, along with a credit card. Two weeks later I had not received my order so their Cust Svc dept was contacted to determine when the shipment would arrive. I was told a 3rd party verification team did not release the order and they will not contact me with updates, but i could cancel the order. I emailed the Cust Svc Manager with an inquiry about the issue, indicating my intent to remove the previous review once my order and credit was fulfilled with this order. No reply was received but a day later my credit card was credited, EXCEPT for my previous store credit. They kept that. I called directly again and the Cust Svc Manager informed me my account was flagged and frozen after my first review and they would not do business with me any longer. Bottom line, they did not honor their first resolution, never intended to and punished me for posting a negative review due to lack of communication or care. They attempted to have me remove the review before they honored their promises. Had they completed my next order and honored their promises, the review would have been removed and problem solved. Please avoid this firm...there are many other places to do business. read more

I ordered a Canik pistol in early July 2020 from Classic Firearms. Three days later I received an email informing me that the order was cancelled because of an"inventory discrepancy". I emailed to confirm the cancellation to which they replied confirmation of the cancellation. So I purchased the same firearm from a different vendor. THEN Classic Firearms sent the pistol to my FFL!! I told CF that I would not accept the order because I had already purchased the gun from another vendor due to the "cancellation". They sent an RMA and return shipping label to my FFL and the item was received back by Classic Firearms in late July. I contacted them and they told me it would take 5-7 days to process my refund. I NEVER RECEIVED THE REFUND so I finally called my credit card company late August to dispute the charge. I also filed a complaint with the BBB. Classic Firearms customer service is ridiculously bad. Believe all the bad online reviews and STAY AWAY! read more

love shopping here great deals all the time just wish they had free shipping sometimes or if i person spend a certain amount shipping would be free or if they had a military discount i would buy more. again thanks randy read more

I had every intention of ordering two firearms from Classic Firearms. They had good prices on them and a good selection on several products. I attempted to order one surplus item and one standard new production item. When I put in the coupon code for a discount, it did not take my submission. No big deal to me, so I called the next day. The operator was rude and would not help me make my transaction. I had to speak to the service manager to get the order straightened out so that I could order the firearms. Very disappointing service.. After the trouble, I probably would not order from them again. read more

i made two orderes for sks mags about a month ago havnt received them yet i email all i get is a automated response bad costumer service