Alright so I don't know crap about cars. When I noticed a horrible grinding noise nearly every time…read moreI would brake I 1. Decided to ignore it hoping it would just go away (because that's always a good plan, right?) 2. Call my brother to ask him if he knew what the sound meant. That call went like this: Me-"something is wrong with my car. It's making a weird noise." Brother-"what kind of noise is it making? Can you make it for me?" Me-"sure, it's like 'greeeeaaatchhh' when I press the brake." Brother-"what does it sound like again?" Me-"GREEEEEAAATCHHHH". Brother-"hmmm, make the noise one more time." Me-"GREEEEAAATCHHHHHHH!" Brother-(and all of his buddies at work) all laughing like fools...because he put me on speaker so that all of them could hear my ridiculous noise. Grrrr. Thanks, bro. He wasn't sure but he thought it was the brake pads that needed to be replaced and said to call our dad. My dad pretty much confirmed what my brother said and told me exactly what to go in and say and made me repeat it back to him because "if you sound like you don't know what you're talking about they might try to screw you over and if that happens I'll have to drive there and kill someone." LOL. Anyway, the guys at Firestone diagnosed the problem and all are professional and courteous. As I write this review I'm waiting on my new front brake pads. The waiting room is nice and has plenty of places to sit and wait and there's complimentary coffee and water. They also have a vending machine for a snack should you want one. I'd definitely come here again if I needed any car repair needs or tires.

Don't go here unless for an alignment unless you want your tires to look like this after 10k miles…read more They basically robbed me. Not surprising they have 2 stars.

For the most part, I do all my own mechanic work. I love turning wrenches…read more I Put my truck into the shop for a transmission replacement. Excellent price and so I felt very happy. I'm a new customer. They called me about a few major problems they found that they knew I couldn't fix myself like a leaking rear main seal, etc. they made me an incredibly good deal since the engine and transmission were already apart. They did all kinds of stuff for me and called me at 4:30 the same day! Never seen a shop work so fast! Drives like a dream!

Super nice and knowledgeable guys! I was quoted $4500 on a transmission repair, and as they started…read moretaking my car apart, they kept finding more things that needed repaired. My total ended up being around $7000. It would have been very helpful to have an accurate quote (which could have been managed by them looking into the manufacturer's recommendations regarding that model's transmission before quoting me a lower price). When they had finished the repair, they caught a crack in the transmission housing (which seems to have been the manufacturer's fault). They communicated with me about that very well, and completed the repair with no hassle or extra cost. Their warranty appears solid, and the car runs great!

Beware , film flam artists, very dishonest, not outfitted to diagnose European vehicles.read more

This guy saved our vacation our ac compressor went out when we got to slidell, we dropped it off…read morewent on our cruise and picked it back up when we got back. No worries

It all went well, he showed up at the time agreed upon, worked on my vehicle, he repaired it and…read morethe price was very reasonable , no inconvenience of having to drive to a auto repair shop, leave the vehicle for a couple of days and paying for their overhead .

From the owner: We care about your vehicles health! M.A.D. provides our customers with over 10+ years of experience…read morein automotive tune ups, diagnostics, repairs, and performance without you ever having to leave the comfort of your home. We are located in St. Tammany Parish but provides service in St. Bernard, Orleans and Tangipahoa Parish. If you are looking for a mechanic please reach I out to us today.

Great guys, definitely under promise and over deliver! They all be my go to shop going forwardread more

From the owner: We specialize in computers/electrical systems, and European cars Including but not limited to BMW,…read moreMercedes Benz, Volkswagen, Audi, Mini, Volvo, Rolls Royce, Maserati, Alfa Romeo, Aston Martin, Bentley, Bugatti, Citroen, Dacia, Ferrari, Fiat, Jaguar, Lamborghini, Lancia, Land Rover, Lotus, Maybach, MG, Opel, and many more. WE ALSO WORK ON other foreign/domestic vehicles.

Excellent service! This is my family's one stop shop for auto service. I've gotten everything from…read moreOil Changes, Turbo work, Brake boosters to most recently tires. I called around some tire shops trying to get a new set of Ridge Grapplers for my truck but everyone told me they were on a national back order and couldn't get my 35x20s. I was at the shop getting an oil change and asked about them. He looked on his computer and said he could get me a set. I didn't believe it at first but the next day they were ready to be put on! Premium service every time.

Don is my best friend. I am saying this because I feel like family. The respect and explanation of…read moreeach detail won me over. I was shown what my problem was and what it look like fixed. I have total trust in this company. I have waited for all of my repairs and have met other customers who have had the same quality of customer service. It is a family place. I enjoyed meeting and talking with the customers. The prices are fair and in some cases lower than others. This is my repair shop for my vehicles. I truly love this business and the workers

I was smelling exhaust in my car so I took my car here. The lady at the desk was very nice and…read moreprofessional and said my car needed a smoke test. Well they charge me almost 100 dollars for the test, the test came back saying it was a leaking fuel rail. The quoted me 1500 dollars to fix it. I had another mechanic look at it and he said it was the valve cover gasket and replaced it for me for 100 dollars. This place charged me 100 dollars just for a misdiagnosis. I know people make mistakes but damn they was trying to legally rob me.

After realizing my front tire was showing wire I was looking for tire shops that would be open on…read moreSaturday that can do bigger after market tires. Not expecting to find one that can take me in on such short noticed or have my tire in stock I drove by this place and decided to give it a try. I am so happy I did because they were very professional and quick, they were able to have my tires delivered in less than a hour and had me back on the road before lunch time and that's with the new tires and them diagnosing where the wear on my tire was coming from. You can tell it's a family run business who cares about their work. Even the very young female office workers are better than seasoned older ones I've seen at shops before. Over all you can see the pride they take in their work and that's so hard to find these days. I will be a repeat customer for sure!

When 2-3 people refer you to the same folks for help, pay attention. I'd already had a downer…read moreweekend at the funeral of a best and oldest friend the day of two auto break downs. The first mechanic was fine and fair but took only cash. So for the second problem I needed a Certified one approved by Endurance Warranty. I'm having to appeal both REJECTED claims with them; what a pain! But not with JOHN MARTINEZ of Auto Master. By 2:30 the same day he'd diagnosed that the key fob transponder was dead. Replaced them. And after 7 years and 234k miles, it wasn't a surprise. John took care of it and I traveled the 5 hours from home to get my car 2 days later. Super nice guy in a busy shop. (He likes classics too so you know he knows what he's doing.) Being NAVY aviation man gave him creds with me too. In my business TRUST is absolutely essential because clients rely on my guidance to avoid the nightmare of probate for their estate after they die. Dealing with an auto problem far from home is very precarious too: Who are you to trust in a far away city? It's too easy to take advantage of someone in my situation. I now trust JOHN & I believe you can as well. Straight up guy. Go see him!

Mr John can hear an engine and know what's wrong...having a u.S. Navy career in aviation mechanics…read moreand engineering, our community is blessed to have him as a solution to quality auto care. In my case, I went in to take my 11 year old Chevrolet for it's 200K mile tune up. Not only was his price on repairs very fair, he was thorough. And that professionalism, that pride in doing it right the first time is rare in today's world. An honest, experienced mechanic...Priceless.