I called needing a tow before 9:00am. All the other companies I called couldn't do it. Home…read moreMotors did. Tony arrived within 30 minutes, was extremely nice and polite, and had the car on the truck and gone within another 30 minutes. Great job all around.

Yesterday my car crapped out and left me high and dry. I got on the phone with my insurance and…read morethey dispatched Marcus from Home Motors. He came out and got my car started in under 15 minutes which anyone who's ever needed a tow knows is insanely fast. Marcus was polite and professional and more importantly, he was courteous. But, that is not the end of our story. I had run a few errands and kept the car running for about a half hour to 45 minutes and stopped to grab a bite. That stop was the end of the road for my poor car and it would not start again. So again I went to my phone, called my roadside assistance number and 20 minutes later here came Marcus again. He got my car running and insisted he follows me to my dealership. It's that type of above and beyond customer service that encourages me to use them again.

Fantastic work! Super friendly folks! Customer Service is wonderful! Price was on Point!…read moreI had a door ding, I just couldn't look at it anymore, I had been dreading getting a quote thinking it would be pricey and the work would be lengthy. Tom helped right away with a quick quote AND got my car right in. I am so amazed, I am not able to even see where the scratch or ding was. Folks, don't think about it anymore - go chat with them, you will not be disappointed in picking Tom and the crew! Thank you Angelo Dent Removal, you guys ROCK! ~Renee' M.

Tom and wife were fabulous from the beginning to the end. They took care of everything with the…read moreinsurance company. All I had to do was place the claim. Talk about no headaches! Highly recommended!

I recently had my truck repaired by them and I'm so glad I did!!! My truck looks phenomenal!! The…read morestaff was professional, friendly, and provided excellent customer service!! Mario (the owner) was kind enough to pick me up from the car rental place so I wouldn't have to wait an hour before they could drive me to the body shop. Jannika (office personnel) could not have been nicer.....actually all the people I spoke to did their best to accommodate me. I highly recommend this business!

My Repair was just a mirror, but the expediency and friendliness and professionalism was…read moreoutstanding. Should I ever be in need of major repair? I can guarantee you where I'll be.

my dalighter is stationed at Goodfellow AFB and she had issues with her car that were from another…read moreshop. I had her card towed to Gray's and they took care of it. They were reasonable in their pricing and their quality was top notch. I would recommend them to anyone

If I could leave more stars I would. While on a road trip my car started having transmission…read moreissues. We were referred to Grays by another mechanic and we are so thankful that they did. We showed up to Grays early Monday morning just after they opened and were immediately greeted by Nathan. Mr. Nathan took care of us the entire time, and excellently explained the issues we were having in an amazingly clear and comforting way. I've never had a car issue so clearly explained in my life. Having a clear explanation was such a blessing considering our situation. Thank y'all so much!

My dad bought used cars here for years and we bought a used vehicle for our grandson last year…read more The car has been great and the service is outstanding! The salesperson was not pushy and the process did not take long - especially compared with other dealers. Even thought it was a few years old, they washed and vacuumed it and filled the tank with gas. Class act all the way!

About 3 months ago my wife and I decided to take some Vehicles out for a test drive and one of the…read moreplaces we ended up hat was Randall Mitsubishi. When we got there the first thing we told the salesman was we were in the market for a new or used vehicle in about 3 months or so. He asked me where I worked and I told him I worked at a cooking oil process facility and a printing company. I intentionally neglected to mention that I worked at a Toyota Mazda dealership for 3 years and my brother-in-law was also used car salesman for 15 years. I know the ins-and-outs of the used car business but I didn't want him to know that. First we took a new vehicle out for a test drive it was a Mitsubishi Outlander. And we told him that we were also interested in a Toyota RAV4. And he had a used one on the lot and we took it out for a test drive. That's when my wife decided that she liked the Toyota RAV4. So when we got back he asked us about our car that we had. It was a 2006 Ford Focus we've had since new. I told him it was approaching 100,000 miles and that's when he said "once a car hit 100,000 miles the value droppes dramatically". I was wondering what BS line he was going to give us to screw us out of money on a trade in. That line goes back to the mid-1990s. So we went test drove a new Toyota RAV4. And we eventually bought a 2015 RAV4 out of town. Low miles great price. I think people are sick and tired of the old ways of buying a vehicle and especially with the trade in BS they tell you so they won't give you much money on a trade in.

I had a small repair done to my bumper. They did a great job. It took one day longer then expected…read morebut that is how things go sometimes. They were professional and kept me updated on my repair.

I contacted Busker's this week to get a vehicle fixed. Did my homework and found out they are one…read moreof the body shops in San Angelo that is on the USAA direct repair shops list. Which I figured would mean that they are military friendly. Unfortunately this was not the case. Busker's was very rigid and unwilling to work with us to get an estimate. There is another shop in San Angelo that is on the USAA direct list which is more of a big name "chain type" store. And there are at several of those shops in various San Angelo locations. To my surprise the chain store was 100 percent more accommodating and it has excellent reviews regarding quality of the repair work. Sounds like Busker's does good work but if you need flexibility or enjoy the customer service factor you may want to look elsewhere.

Last Saturday my daughters and I were traveling back to San Angelo from San Antonio when I learned…read morethe light bulb which powered my left turn signal light in the front of the vehicle was out. Thankfully, the rear light worked but it was blinking a million times a second which warned me that it was next to fail. I thankfully and prayerfully made it home safe and called Mitchell Toyota yesterday (Monday) to see if they had any appointments to get my light fixed. The Customer Service Associate told me to come in after 1:30 p.m. and I was seen as soon as I arrived. I went to the Parts Department and was helped by a very pleasant Associate who gave me a "Military Discount" on the bulb I needed. What's more, Toyota DID NOT charge for the Labor of installing the bulb (Fist Pump! And Fist Pump Again!) I waited about 30 minutes in the Waiting Room after paying for my bulb, but was very happy to learn my vehicle was ready. While I have read the previous reviews, I am glad to report my experience was everything that I have come to expect of Toyota after having owned one for almost 20 years. While in San Angelo, I definitely plan to come back to this location for my automotive needs. Until the next bulb blows ~

Called this dealership on Tuesday to set up an appointment to have my 2022 Toyota Tundra serviced…read more The lady at the service desk spoke to me in a manner unbecoming a business who actually NEEDS all the business they can get. She sounded irritated and as if I interrupted her - perhaps she was busy on her FB page - not sure - but very unfriendly! I then called the front desk/reception and again spoke to someone NOT TOO friendly, but also not rude. I asked to speak to the GM - was then told he was in a meeting. I asked WHO he was, to which she at first sounded reluctant to give his name - then after asking again - she said it was "Sean". I asked her to please ask him to call me - she said she would give him the message. Today is Friday, May 20th, and NO call has come from "Sean" - the GM! As a business owner for many years, I am amazed how businesses like this are still in business! Is it ONLY about selling new vehicles (but then) they even suck at that! I went to them over a year ago looking at trading my 2018 GMC with very low mileage, and buying a Toyota Tacoma (I ended up buying a BRAND NEW one from Brunner Toyota in Brownwood - which means they lost that deal) - I was told by the "salesman" that he cannot give me a price on my GMC and that he needs to speak to his manager and that they will get back to me! It has been over a year, and I still have not received that call! Bet you IF I ran my business like this, I would not be in business, let alone employ people who do not know HOW to speak to potential customers! I will now take my vehicle to Abilene to get serviced - yet another loss for this business! It seems that they THINK they are doing us a favor by "servicing" our vehicles - forgetting they are getting PAID to do it! Really, is this where we are heading as a society?

Yes, I do. Will tow your vehicle, if necessary, and price quote was accurate except for taxes.read more

First off, we took our car to Ray for a lot of parts on our vehicle. We replaced the fuel pump,…read moretransfer pump, pigtail, all of our fuel injectors & our car still broke down. We've contacted him asking what else we could all do & no respons. We ended up taking our car to the dealership instead to see what was going on with it afterwards, turns out the fuel pump that was put in was aftermarket & shitty ... the wiring was also put in incorrectly for the fuel pump. I watched them take my engines cover off to see the bolts come right off which could've caused more damage to my car by not being put back in properly. We asked if he could take the fuel pump back that he gave us & he continued to argue with us about it instead. Said the fuel pump had a warranty & we still have the old one to this day. I wouldn't waste any $ here as no one is considerate or know how to treat customers. Spent thousands here for my car just to get denied any refunds. Wouldn't recommend to anyone. I wish we could give 0 stars. If anyone goes here please make sure you know where your parts are coming from & get receipts!!!