I brought my Vehicle in on Monday for an AC service, and added on a strut replacement. A couple of…read moredays later I had a battery issue and Ray went above and beyond to take care of me with a fair price with my unexpected battery problem. Very thankful for him and the entire team.

Extremely disappointing experience. My vehicle has been at this shop for over a month, and the…read morebiggest issue has been the lack of thoroughness, urgency, and communication. I was initially given my vehicle back before the full problem was identified, only to have to return it because a major repair was still needed. Since then, there have been additional delays simply because communications weren't being checked or acted on, leaving necessary repairs sitting untouched. I should not have to constantly follow up or physically come to the shop just to make sure someone is checking messages and moving my repair forward. Meanwhile, I'm continuing to incur additional transportation and rental expenses because of these delays. Customers should not have to manage the repair shop themselves to get their vehicle properly fixed. I would not recommend this shop based on my experience.

Absolutely amazing experience! While visiting from out of town, my car suddenly had an issue. I…read morecalled the shop, and they immediately told me to stop by. They checked it out right away and had it completely fixed by the very next day! The team was friendly, professional, and went above and beyond to get me back on the road quickly. I can't thank them enough! HIGHLY recommend this shop to anyone looking for honest and reliable service!

Been coming here for 4 years with 2 cars. No doubt the best car service you can find in the New…read moreOrleans metro area. Friendly, competent, honest advice and fair pricing.

I had been having issues with my rear wheel bearings and brought it to Tim's Quality Care where…read morethey were quoting me $1200 to do both sides when it was just my passenger side that went bad. Bought the OEM replacement part from the Subaru dealership and Allen's was able to install the customer provided part in a timely fashion for an insanely affordable cost ($~250). Got me back on the road and didn't bleed me dry, can't complain! Top tier customer service. Would definitely come back for more work in the future.

I brought my vehicle to Allen's Automotive Services after leaving from another shop that had done a…read morediagnostic test and it determined that I needed transmission work/repair done. So I was able to drive it to Allen's Automotive on Utica St. in Metairie, La. I explain the repair work according to the diagnostic reading from the first shop who weren't able to do the work, the employee asked what code did the diagnostic machine give, I called the other shop and the tech sent via text, the code as well as a picture as it was still in his machine I shared it with D. DillenKoffer at Allen's Automotive Services, who then said to me yes we can take care of it for you. So I left my vehicle there at Allen's Automotive. Couple days go by and I get an email from Allen's Automotive in the form of a bill for $3,557.37, which I didn't have but I was relieved to see that there was financing available, so I had the work financed and approved in late January (2026) I got a text that my vehicle was ready to be picked up and because I had the work financed that all was a go I had filled out the necessary documents for the financing part and that it was cleared and I was able to come and get my vehicle, however when I arrived I was told by V. April that it didn't go thru (financing) but actually what he did was added the labor for a part I had supplied which I did not have a problem with but it was just the way he went about it, stating that the financing didn't go thru. I had started receiving emails asking to review Allen's Automotive Services at the time I wasn't quite ready to review Allen's Automotive Services. So I have my vehicle about two months and I noticed oil leaking from the exact spot where the work was performed, so I brought the vehicle back once I noticed the transmission oil leaking, once back at the shop explaining the oil leak I noticed that I was treated differently from when I initially went in for the work to be done, the tech got on it and tightened the bolts of the transmission pan, he used a small hand held battery charged rachet to tighten the bolts. I then get in my vehicle and left, I think that was in mid March, on or about August 4th or so I noticed another oil leak in my driveway under the vehicle so I took pictures of the leak under vehicle as well as oil on the transmission bolts on front of pan and on the rear pan bolts as well as the side pan bolts also, I got under vehicle and touched my finger on one of the bolts that had an oil droplet on it and rubbed it between my fingers, the color of the oil was red as in transmission oil. I called the office and asked if I could get a copy of a receipt that I had misplaced, the lady asked my name or number she located the receipt and sent it to me via email I wasn't sure if work was still under warranty so I brought the vehicle back to the shop again. I was explaining that the transmission was leaking oil again one of the techs said he'd come out and check transmission oil and top transmission oil off and that they weren't able to do anything else that day because they were full. The tech check trans oil and topped it off. He and I walk back in the office and he checks the work order just to be sure it was covered under the warranty the tech then tells me to bring the vehicle back Tuesday August 11th so I asked the tech if I could get something in writing because if I had gotten a trip out of town that it might've brought me over the warranty miles and another guy in the office answered as if he was irritated with my presence and questioning concerning the warranty and he snapped at me saying look we're gonna honor your warranty alright and I asked who he was and he replied in a puffed up manner oh I'm the GM over the shops, and if I say we're gonna honor it we will, it was V. April. So I leave the shop drove to New Orleans and then back to my home in Laplace, La that was Friday August 7th. I came home and parked vehicle and didn't move or drive it till Tuesday August 11th when I brought the vehicle back and it was parked across the street from the shop in back of some Banquet Hall, Wednesday (today) I get a text explaining inspection performed and that it was found to be motor oil blowing back on transmission pan bolts and oil leaking from valve covers on engine and I was sent another bill totaling over $6,000.00 for that work which I declined. I really don't/didn't feel they handle this properly and my warranty wasn't honored, nothing was done about transmission leak cause I know what I touched on my fingers was red transmission fluid, no one can make me think it was anything else.

I can only said one think amazing work and very nice people my job was done in one day and they…read moreguaranteed the job I will let my frind and family to get the car done there.

After having a different auto repair shop engage my vehicle for over 25 days, misdiagnose the…read moreissue, and not make any repairs, I had a hard time turning my vehicle over to a new and unfamiliar repair shop. To my utter delight and amazement, the Advance Auto Repair team kept me informed, provided a detailed estimate, correctly diagnosed the issues that needed to be addressed, and performed the repairs and maintenance in an extremely timely manner (start to finish = 2 days). Not only will I bring my car to them for future maintenance and repairs, I will also recommend them to my coworkers, family, and friends. Thank you kindly, Mr. Carlos!!

Highly recommend this business. As a busy mom of 3 little kids I honestly don't have time to think…read moreabout car maintenance or service. Thankfully the employees are always available and helpful to schedule service for my 2 cars.

I was on New Orleans, LA for spring break with my daughter and her family when in route I had car…read moretrouble. My son-in-law did a search and found Complete Automotive Repair and Service near the hotel we were staying. Even though Julie and her staff did not have an available appointment for me, she took the time out to look a my SUV. And even after servicing it she even called to see if we made it safely home. I would recommend CARS service to anyone in that area and I am forever grateful and thankful to Julie and her staff.

Best local mechanic and body shop in the New Orleans, Metairie, Jefferson, Kenner area. Nile Auto…read moredid a complete rebuild of my 2015 Chevrolet Silverado engine. Truck runs brand new no issues. They also painted my 2016 Audi Quattros. These guys are the best in the business they GAURANTEED!! They put their passion in fixing vehicles they are the best. I promise they won't disappoint!!!

From the owner: Welcome to NileAuto, where we prioritize your vehicle's health and appearance. Specializing in both…read moremechanical repairs and auto body work, we provide a comprehensive solution for all your automotive needs. Why Choose NileAuto? Expert Technicians: Our certified team excels in everything from engine diagnostics to meticulous bodywork, ensuring your vehicle receives top-notch care. State-of-the-Art Facility: Equipped with advanced diagnostic and repair tools, we guarantee precise and efficient service for all makes and models. Customer-Centric Approach: Transparency is key. Our friendly staff explains necessary repairs and provides detailed estimates, so you always feel confident and informed. Quality Parts and Materials: We use only high-quality OEM parts and materials, ensuring the longevity and reliability of every repair. Comprehensive Services: From routine maintenance to extensive repairs and aesthetic improvements, we offer a full range of services under one roof, providing convenience and peace of mind. At NileAuto, we pride ourselves on our work and are dedicated to delivering exceptional results every time. Drive in with confidence, and drive out with excellence, knowing your car has been handled with care and precision. Experience the difference that professional expertise and a customer-focused approach can make. Your car deserves the best, and at NileAuto, that's exactly what it gets.

I now know that I had been spoiled being from the Midwest and growing up in a city where you can…read morethrow a stone and hit a damn good mechanic. It's something I value much more now in my life but you live and you learn. Its been some time, years, since I brought my old Dodge here for transmission work. But there are only two kinds experiences that stick out as unforgettable. When everything is great and goes right and when when everything goes bad and is abysmal. Well Cottoman certainly isn't great and they're expensive to boot. So if you want to drive a car out of a garage and have it towed back, then Cotton is for you.

I was having issues with my car and my family mechanic was unable to see what was wrong but one…read morequick phone call and visit to Cottman and my car was repaired in about 1 hour (with a part having to be ordered).The guys there were pleasant, helpful and most of all very professional! Todd even gave me a follow up call later that afternoon so yes, they do value their service and customers.

I needed my sensor replaced and a new bumper. The complete job was done in 1 day and when I picked…read moremy car up it looked new both inside and outside. The price was much less than I expected. I would highly recommend them. Ray H

Best place I've been to. Good pricing,polite and caring. I'll be back for more services.read more