My aunts were involved in an accident that was not their fault and they were dealing with insurance…read morehell. The insurance company wanted them to go to their preferred vendor in Gresham. Coincidentally, that vendor had horrible reviews on yelp. We received a recommendation to Sam's auto body from an insurance contact and we were absolutely thrilled with their friendly, professional and thorough service. We can not recommend them enough.

Daniel is the man! I needed my front bumper and hood to be painted and he was able to fit me in the…read morefollowing day! Exceptional work is done here and always on time, I strongly recommend Sam's Auto Body & Paint to anyone needing auto body or paint services. I can go on and on about what makes them so great but the photos below speak for themselves. Customer service was superb as well. And I definitely, definitely, definitely, got what I payed for-- honestly, I got more. The paint job surpassed all expectations and they were so thorough that they washed the rest of my car so that I could verify for myself that the new paint matched the original.

I have two experiences with VIP, an estimate and a repair…read more The first estimate was out angled by a favored body shop. The old body shop left out a body panel clip I paid dearly for. Too much personal information, on my first visit I met a front office person with a hearing disability. They told me in confidence they hoped to stay with VIP. They have since moved on in life and VIP supports them, going to their wedding. Family. VIP repaired my front damage, bumper cover and fender. Week. Body shop is expensive. VIP is an honest shop. Family.

I had the pleasure of meeting Laya and Val at VIP today and had them look at my just purchased…read moreToyota. I found a record that my 1 year old used RAV 4 had 'transport' damage that was not listed when I bought a Toyota GOLD CPO car. They confirmed that the car had 2 doors painted and it was a good, not great job. I'm relieved that there was not serious damage and will be using VIP when I need collision repair!!!! I see why they have the spectacular Yelp reviews!!!

This place was amazing! The workers are so kind! And helpful!…read more VERONICA did amazing and so patient with me! 10/10 I would say yes best place! Thank you all for the hard work!!!

Melissa and the team at Womack were tremendous. I brought them one of the toughest jobs I can…read moreimagine -- a truck I inherited that had significant rodent contamination behind nearly every interior panel, along with heavy carpet stains and a bunch of other issues. They completely stripped the interior, coordinated a deep bio-clean, repaired the wiring damaged by rodents, eliminated lingering odors with ozone treatment, and reassembled everything so it looked nearly new. The transformation was incredible. Melissa was a pleasure to work with, and I can't thank the team enough for all their hard work. This has been a stressful situation, and they took a huge weight off our shoulders. I highly recommend Womack for the quality of their work, attention to detail, thoughtfulness, and professionalism.

I usually don't leave a review but the customer service was phenomenal. Elena was nice,…read moreknowledgeable, and extremely efficient with helping me with a minor scratch. I spent maybe 15 minutes total at the shop and the hospitality of all the employees was great. I would go back if my car needed work. Highly recommend!

The staff was amazing here , they could tell I was nervous to drop my truck off and repair a small…read morescratch that was driving me nuts, they were very reassuring , friendly and confident that the Techs would make it brand new again! Job well done , would return here again!

Int'l Collision did an AMAZING job on my vintage Toyota Land Cruiser. Omar was GREAT to work with…read more He helped me find parts, he kept a log of everything they did to my rig, he kept me in the loop the entire time. They were patient with me while I sourced not-available parts and had them shipped to the store. My rig looks FANTASTIC -- like the fender bender never even happened! They worked well and communicated well with my insurance, also! Special thanks to Omar & Lizzie for being so helpful, kind, & considerate of my time. This was my first insurance claim ever -- and they made the process to simple! If I ever need auto body repairs on another vehicle, I will DEFINITELY be coming back here! 100% would recommend to anyone in the PDX area. Thanks much, guys!

I typically do not enjoy any shop interaction but this place really changed that! International…read moreCollision Repair went above and beyond when it came to assisting me. They not only fixed the issue but addressed other issues I had as well! I felt like they were straight forward, kind, and treated me and my vehicle very well. The owner John was excellent- very kind man. Lizzy was very sweet and helpful. Omar is awesome! Thank you all so much for going above and beyond when assisting me. If I ever need such work done again I will gladly come back. Great value, relaxing waiting room, family like treatment from staff.

After spending more than 31 years in the automotive business, I've developed a slightly annoying…read morehabit of noticing the little things when I walk into a repair facility. I notice the communication, the professionalism, the cleanliness, how the customer is treated--and, most importantly, whether the people actually seem to care. That's why I was so impressed with Active Auto Body on NW Couch Street. Emily is absolutely fantastic. She has that rare combination of professionalism, personality, and genuine customer service that makes you think, "Yep... somebody here actually knows what they're doing." She always keeps me informed and is incredibly pleasant to deal with, and made the process far less painful than having to look at the repair estimate in the first place! And then there's Rich, the owner. You can tell pretty quickly when an owner is actually involved in the business versus someone who just happens to own the building. Rich takes pride in his shop, his people, and the work that leaves the facility. That attitude trickles down--and you can see it in the way customers are treated. Having spent decades on the service-drive side of the automotive business, I can tell you that good body shops are easy to find; GREAT body shops are a different animal. Active Auto Body is one of the great ones. Professional people, excellent communication, quality work, and an owner who actually gives a damn. What more could you ask for? Well... maybe a free set of tires and a lifetime supply of coffee. But apparently Emily and Rich have limits. Five stars for Active Auto Body. If you need collision or body work in Portland, do yourself a favor and give these folks a call. Your car--and your blood pressure--will thank you!

Excellent Auto Body Shop My car was rear ended and I had the…read morecar back in a week. You can't tell were they did any work. Very nice people to work with

In a time where parts are difficult to get and so bad reviews run rampant from those that have no…read moreunderstanding of today's pressures, I feel obligated (without any pressure or compensation to do so) to provide an extremely favorable review here. My car side had been destroyed from an accident that was still in dispute but one which was not my fault and would be determined and adjusted later, and I brought the poor thing in, and they originally said it could take about 30 days. No problem. I have car insurance which was later changed to the other's at-fault insurance, and I just picked up a rental conveniently at the Enterprise office connected to them. Since I don't skimp on rental insurance on my policy in case of an annoying accident, I got to drive around in a freely upgraded Mustang Convertible while my own car, a fairly new Ford Fusion, was being repaired. Oh, the horror, lol! Then, I got regular texts from the shop giving me updates. For awhile (from the beginning) they kept saying the car was on track and would be ready by 6/30/22. It "felt" like it might be sooner based on other text updates which were more specific, and indeed it was! I got my car back on 6/17/22 just before the weekend! This turned out great, because although I loved driving the temporary Mustang, I was hoping for more room and better gas mileage (like with my car) to take two of my son's teammates with me to Northern CA (6 hours) next week, and it happened! It was Friday when I picked my car up, and though I could tell the staff there was understandably exhausted, they smiled through it, and quickly took me to show my car - like new again! - and handed me my keys. It was spiffy clean inside and out (certainly not how I got it to them ha) and I loved driving it home, with the confidence of their lifetime warranty and detailed receipt in my glovebox. As someone who had a different negative experience with a different shop about a year ago for my kid's car - took 3 months to repair when they originally said 30 days - which I understand is somewhat beyond control - but with horrible communication - my expectations at Gerber were greatly exceeded. Thanks and keep it up!

My van was rear ended back in December. When the insured finally got back with me about getting my…read morevan repaired, they recommended Gerber Collision. I spoke with a technician and went around the van to determine what needed to be done. One of my main concerns was to make sure there wasn't any damage that would affect the driving integrity of the vehicle that I wouldn't visibly see. They assured me they would check. They said they would keep in touch throughout the process and gave me an ETA of Jan 30 as completion. I'm happy to say they kept their promise on texting throughout with what was going on. They completed repairs on Jan 21, much earlier than the Jan 30 ETA. I went to pick up, the van was cleaned inside and out. I was given warranty on the repairs. Definitely satisfied!

Recently had a 2019 Lexus IS-350 driver's door replaced along with other minor body work on left…read moreside. Not only did they do exactly what they said they would do and did it in timely manner. They kept me in the loop, matched the black paint (heavily laden with metallic crystals) blended expertly and unable to even see where they blended it in with the older paint. Car was spotless inside and out when I picked it up, no collision repair dust at all. The owner, Vasi and his sister, Lana who runs the front office were the nicest and most professional people I've met in the auto body repair business. Both extremely easy to talk to and deal with. Prices ! ! - extremely competitive, one of the lower estimates that I received which totally surprised me since there were Ferraris, Porsches, BMWs, Mercedes and other high end value cars in for repairs at his business. After having an EXTREMELY BAD EXPERIENCE AT HOLMAN / KUNI COLLISION CENTER in Beaverton as far as how I was treated, lied to, belittled, the Lexus / BMW repair business's estimate was 250% more than ALPINA's to fix the very same problem and Holman / Kuni refused to give me an estimate of how long it would take, blaming the insurance companies for this. I am so glad that I researched other retail, wholesale car dealers and this name (ALPINA AUTO BODY) kept coming up as the "BEST" place to go for high quality body shop repairs......I'll definitely recommend Alpina to anyone, and no, I'm not affiliated or related to Alpina, just a first time customer who will definitely return if I need auto body work done in the future.

I was referred to Alpina Auto Body from a friend who had work done by them. They came highly…read morerecommended. I called and spoke with Lana, who was very friendly and receptive to repairing my classic BMW. The shop provided a quote promptly. I called and scheduled my car in for an appointment a couple of days later. So far so good. Things started to fall apart after I visited the shop a few days after that. Shop seemed like they were working through a lot of vehicles which was promising, and the staff was friendly. However the two people in the office disagreed over part availability and lead time, pushing my appointment back a week. I was supposed to get a call back the following week to confirm the parts availability. I never received a call and followed up via phone several times and left voicemails. I emailed them and cancelled my appointment. Maybe they got busy, but they lost my business.