Best experience! It was around 0330 and I was on my way to Winchester when I got a nail in my tire…read moreafter going through the HRBT. I felt like I had exhausted all my options. After and hr or so, I called MULTIPLE "24/7" towing/roadside assistance companies and I either got no answer or straight to voicemail. I was so frustrated and thought that'd I'd have to wait so long to find any other help. When I found this company, I called Elwood. He was very nice and helpful. Even though I was nearly an hour from him, he was still eager to help. He constantly communicated his ETA with me, which was very nice as far as reassurance. He was quick to change my tire to a spare! He charged a fair price even with him coming to a further distance. He definitely goes above and beyond for his customers. I'll continue to recommend him and his services because I know for a fact that he probably the most reliable service that you're gonna get in the area!

Thoughtful, considerate and willing to help even after I failed to respond to his message. Elwood…read morefrom Rescue Rats went above and beyond to make sure we were safe and taken care of.

Great company company, courteous and friendly staff. I would highly recommend them. They are…read morereliable and they care about their clients.

I would highly recommend Tappahannock Chevrolet service department. I especially want to thank Jose…read moreand the service department for the outstanding service they performed on my vehicle. Jose went above and beyond knowing I was going to be driving on vacation. He made sure that my vehicle was Road ready and I really appreciate that!

We purchased a new truck here last week. We had been to several other dealerships before coming…read morehere, and their service to their customers is the most welcoming and "family" like. We had our 9 year old son with us and he grew quite bored and hungry through the process. The general manager made sure to keep him fed and occupied, but still within our sights while we decided on which specific truck would best suite our needs and then completing the paperwork. We walked in about 30 minutes before closing and they were content to stay until the deal had closed. I always get an anxious feeling when buying a new vehicle, but their gracious hospitality helped put me at ease and helped me feel confident in our purchase. I'm proud to say that we are now part of the Tappahannock "Chevy" family after buying our truck there!

Great people to work with who do a phenomenal job! My…read moredaughter had a tire hit her car on the highway which did damage underneath her car as well as the front end. I took it in, they looked it over right away and I received the quote which was very reasonable. Our insurance company works with them so as soon as they approved it, we called them, they ordered the parts and gave us a date to bring it in. They had it for 4 1/2 days and did a great job! Highly recommend!

Billy has been superb in all encounters. He's quick, effective, has tons of common sense, knows his…read morestuff, and has charged me very fairly always.

Horrible attitude, price, and comments made by owner. He double charged my towing fees compared to…read moreother local companies. Don't go here if you're a woman!!! I paid him storage fees twice. He said I needed to get the car off his property but he's had the same campers in the back storage lot for over seven years. He got a lot of money out of me for very little. I went there because he was local but apparently if he doesn't know you he doesn't look out for you. He harassed me at my home after I paid a storage fee and wanted the car removed. Low class and trashy!!!! I bet he wouldn't want his daughter treated that way but it always comes back around!

I have been there 4 times. they are always very friendly and helpful. The lady at the front desk…read moreis quite knowledgeable and goes the extra mile. A pleasure doing business here!

This company doesn't have local competition so they are expensive, backlogged, and indifferent…read moreabout true customer service. Their website is an example of indifference because they refuse to post prices even though there's a button that says "shop tires" . It's really hit or miss if the person who your working with will be friendly. I will drive to Gloucester for a half day rather than give hundreds of dollars over to a company that fosters such indifferent attitude towards customers.

Everyone I met at this company provided a great customer experience. Quote was assesed and provided…read moreback faster than any other body shop I have delt with. The car was repaired faster than their original projected date, and it looked and drove great! Great people! Great service. I highly recommend.

Will and his team are top notch. I dropped my car off with little notice. Needed body repair, they…read morecorrected the damage and even helped with a few things I didn't even ask for. Great service. Great work. Great people that CARE!

Quick, fast, and friendly…read more Thanks for plugging my tire asap, I'll be a repeat customer!!

Sold me a used tire that had a "bubble" which will not pass inspection I learned on 3-20-15 when I…read moretried to get the vehicle inspected, and should not have been among tires to be sold. The inspecting facility informed me that the cord in it is busted/broken and is dangerous, as it can easily blow out with that there. I don't feel I should have to buy another tire as Steven told me when I called & informed them about the "bubble"; they should replace it with another used tire that will pass inspection.