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    Classic Auto Showplace

    4.0 (11 reviews)
    Closed 10:00 am - 4:00 pm

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    3 years ago

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    9 years ago

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    3 years ago

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    4 years ago

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    6 years ago

    I love this place, David has set me up with many cars over the last 30 years. Just bought one more from them.

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    7 years ago

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    Review Highlights - Classic Auto Showplace

    Dave allowed a relative of mine to come over and see the car while it was having some minor repairs done.

    Mentioned in 4 reviews

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    Suburban Chrysler Dodge Jeep Ram of Troy

    Suburban Chrysler Dodge Jeep Ram of Troy

    (219 reviews)

    Recent preventative maintenance repair appointment - the service advisor was excellent - scheduled…read moreat a mutually convenient time, ensured parts were available and the repair was completed quickly and it appears correctly. The dealership's customer waiting area is generous. This experience was very good. Only exception this visit was an unexplained incident (perhaps magic) which was remedied. Comprehensively considering many prior encounters balances my current overall rating.

    One of the worst experiences getting my Jeep worked on. I can't say fixed because of the…read moreunprofessional people at this place and they never fixed what they said they would. I brought my car in for service in Dec. '24 and the first this was when I see the manager Fred and I am setting up the car to get fixed I mentioned I have a warranty and he laughs at me. The other idiot I dealt with was a guy name Joesph Craddock and he tells me that I need new shocks and a gear rack (rack pinion). He lied multiple times and told me it would be done in a couple weeks. A few weeks later with no communication, I get sent through text to write a review about the service and I gave Joesph a bad review because my car wasnt fixed. He personally texts me, mad at me that his bosses said something to him and tried to make me take the down the review so he wouldnt get in trouble. (Typical unprofessional behavior). After a few more weeks and MULTIPLE calls & texts to customer service, I was ignored multiple times especially when I asked for and updates, part numbers or order numbers. Finally, the manager Fred calls me and tells me that hes waiting on rubber bushings (total BS) Finally, after almost 4 months from my original diagnosis which was the gear rack and shocks, this idiot Joesph tells me that I dont need a new gear rack, which makes no sense considering he told me I could drive the car while they were waiting. Even I know that if you first diagnose something it's not going to get better when you put more pressure on it. And they didnt even fix the gear rack and the claimed the only fixed the shocks and there is still knocking in the front from it. By not fixing the gear rack it led to a power steering problem. I haven't been able to drive the car since I got it back because the engine light is on because of the unprofessional neglect by the place and the 2 people that I mentioned. Do whatever you can to steer clear of the people at this place. They are unprofessional, dishonest and do not care about their customers. I filed the grievance with the state and they lie to the state also. I have proof of everything through text messages and screenshots (I'm not some ridiculous customer who's just saying that either) so there's nothing that they can tell me that is wrong. I take it somebody will reply to this with some generic response but I will be more than glad to post all the information. I have a ton of screenshots and text messages that I'll be more than glad to expose Fred and Joseph for and expose how unprofessional and uncaring this place has been. They never even offered me a loaner car to help me.

    Suburban Buick GMC of Troy - Damaged passenger side mirror housing

    Suburban Buick GMC of Troy

    (103 reviews)

    Time and again, the reps at this service center prove that they care about my car just as much as I…read moredo! Open-service Saturdays have been such a higher blessing. If I haven't had a chance to schedule an appointment due to a busy schedule, or even if something happens to my car during the week and I want to get it checked out. if I pull up at the service center early on Saturday, I can get my car checked out ok the spot. This isn't the first time I made use of this service, but this time reminded me of just how much I appreciate the service... I noticed two of my tire caps were missing about a month ago, but wasn't planning on going out of my way to do anything about it if my tire pressure stayed alright. Over the past 1.5 weeks it appeared the pressure was slowly getting lower in two tires. So, when I woke up on Saturday I decided to take it in-- no appointment necessary! When I drove up, Jerry M. walked up to my car with a smile on his face, told me he'd get my tires looked at, replace the caps if spares were available, and check my oil level just to make sure everything was gucci. My car was returned to me-- with new caps, good tire pressure, AND a nice rinse-down-- in ten minutes minutes flat. Super thankful for friendly, thoughtful, and speedy service. Jerry said it'd be a quick fix and it was! They didn't keep me any longer than I had to be, and I honestly felt like a priority, which isn't always the case when you take a car into the shop. Thanks Jerry & team!

    I cannot reach anyone. It's not working on the computer. They say they're gonna give me a quote. I…read moredon't get it. I would just like to speak to someone and you never can.

    Acura Of Troy

    Acura Of Troy

    (33 reviews)

    My original review on Yelp was removed! Do not do your service or sales here!…read more Acura of Troy deceives folks. If they are willing to deceive a Vlogger documenting his service... imagine what they will do to you... denying curbing a wheel, messing the front bumper alignment.. Please watch the Youtube Video below! https://youtu.be/fFXub94WG20?si=1-ZQhmK5kVmmcktS&t=46

    A dealer ship is only good as the level of service you receive after the purchase. I can attest…read more100% that Acura DOES NOT stand behind their New Vehicle Warranty. I am new to the Acura Brand and was exited when I purchased an Acura MDX. However, I realized this brand had issues from the beginning like oil changes when your oil gets to 15% life. That means that in the time you would have paid for 4 oil changes you have actually brought your car in for 5 oil changes meaning that they are cutting your oil life short to bring you in more often. Next is if they say your vehicle need a "Software Update" (I've never heard of this before) they will charge you $170. Again, another way to cheat customers out of their money. Next is the none existing New Car Warranty. My MDX had an Electronic Brake System, Emission System and Flashing Park light illuminated on vehicle notification system. I took the car in for service, they stated that the car gave an emissions leak reading, but they could not find it and because they could not find it I had to pay $169 dollars. I repeatedly ask why was this issue with the faulty sensor notification not covered by warranty and I was told by the manager that it was because there was no repair. I said you reset the sensor due to faulty notification, that is a repair. I was told it was not and I could have taken my car anywhere for the issue, and that THEY (THE SERVICE DEPARTMENT & DEALERSHIP) HAVE NOTHING TO DO WITH ACURA. Even though I was in an Acura dealership using Acura service. I WAS TOLD THEY SELL AND SERVICE ACURA VEHICLES BUT HAVE NOTHING TO DO WITH ACURA. I was then told to call customer service which told me "THE DEALERSHIP ONLY HAD YOU CALL US TO GET YOU OUT OF THEIR FACE" I had her repeat herself to ensure we heard what she had said, THEN SHE HUNG UP IN MY FACE. I said this is a new car with just over 15k miles there anything that is activates the warning system should be covered weather or not you were able to pin point what trigged the issue. The fact is that the system sent out 3 separate codes to my notification system and I came in to have them investigated and I was told to pay up or I could not have my car back. I said I am new to the Acura brand and this is how you treat a new client that is faced with the decision of keeping the vehicle or turning in for another Acura Vehicle in the next two months? THE MANAGER LITTERALLY SAID IT DID NOT MATTER. I WONDER IF THE OWNER OF THIS DEALSHIP FEELS THE SAME WAY. I have not come a single time for maintenance service and seen people shopping the showroom at Acura of Troy. It seems like REPEAT CUSTOMERS WOULD ABSOULTLY MATTER. I said so $169 dollars is the difference between keeping a buyer or sending them to one of the other 10 dealers on the same road? I was met again with indifference and I went to the dealer next door to purchase a vehicle that cost 10k more. As the Acura MDX was paid off in less than a year after purchase. DO NOT SHOP HERE IF YOU WANT A BRAND THAT STANDS BEHIND THEIR BRAND AND SERVICE.

    Suburban Subaru - Skittles next to M&Ms is a weird choice tho.

    Suburban Subaru

    (90 reviews)

    I brought my Outback with 120,000 miles in to diagnose why a new high beam bulb wouldn't turn on. I…read moreworked with Christian on a Saturday appointment. Unfortunately since Subaru apparently no longer makes my headlight bulb, I needed to supply that myself for them to perform the diagnostic tests and replace it. However, the tech fixed a pinched wire and downward pointed bulb for my running light on the same side that gave the impression of being burnt out. I ended up running across the street with the car to buy a new bulb after he advised me to bring the car back on Monday even if I couldn't get an appointment. On Monday, I dropped the car off and they performed the diagnostic, determining that corrosion to the connector and wire of the high beam bulb was responsible for the bulb not lighting up. They fixed it and did not charge me for the repair. Even better, they offer a 6 mile-radius shuttle service via Lyft so I didn't have to bother someone on a steamy hot summer day to give me a ride back to the service department. They're easy to get into and out of. Christian was a star in reaching out for updates and communicating what I needed to do. I had a good experience here -- the waiting room on a Saturday was spotless and empty, with free WiFi. He was exemplary throughout for telling me what happened. I wish I'd known about the headlight not being carried anymore as I could've dashed across the street to Walmart to pick one up.

    I felt like they were not willing to have a reasonable negotiation and they handed me a piece of…read morepaper with their "best offer" and basically left me in no other position than to leave. I didn't like their attitude at all. I ended up driving a little out of my way, and purchased from a dealer that was exceptionally willing to treat me like a valued customer.

    Classic Auto Showplace - car_dealers - Updated May 2026

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