Honestly I'm very upset and I never leave negative reviews but this business needs to update their…read morebusiness hours online. I can never get through on the phone and everytime I show up when it says they're open no one is there and they are closed. I simply needed to get a print out of my contact prescription and I heard people inside and website and google said they were open but door was locked and no one came to open it. This isn't the first time this has happened so I'm just very upset.

He's very efficient in his office the only problem is that you can't reach him by phone because…read morehe's the only one that accepts Medicaid in the area

Midtown Dental has the friendliest staff from the time you walk in to the moment you walk out…read more Cindy at check in/ check out, is always smiling and helpful with explaining the billing. Alyson, my hygienist is super friendly and has super skills. Dr. Durtschi is an expert. I am so thankful for this office. Going to the dentist is not how I like to start or end my day, however, I don't stress myself out going to this office. Again, so thankful for them!

very happy with the care i received at midtown dental. The tech was excellent and very gentle…read more Dentist can be scary but they do a great job. They don't try to push any extras, which is appreciated. Front desk is very efficient, somehow remembered me and before i said anything she had me checked in, and handled all paperwork at the end, didn't have to do anything. Thank you.

Just went in to check in on my optical health. Very nice staff and doctor. Quick and easy in and…read moreout. The have all the really cool eye equipment and very affordable.

I went to the vision center to get new glasses. Cody assisted me and answered all of my questions…read more He didn't rush me at all. I wish I had gone there sooner instead of getting my glasses at other places where they did rush me. Cody is very knowledgeable and he is the reason I will return. I definitely will recommend this store to my family and friends.

The staff and Doctor were professional and extremely helpful. Thank you for making my time today…read moreworthwhile.

Disappointed and Misled -- Never Again…read more I recently visited Eye and Coffee Guy (formerly "$50 Eye Guy") for an eye exam because my insurance covers the exam with just a $10 copay. To my surprise, I was charged an outrageous $143 for the exam, with insurance. My insurance also includes a $250 allowance toward any frames, but I was told by the sales associate that this didn't apply to frames in the glass case (such as Oakley, Tom Ford, Coach, etc.). That is completely false. I ended up using my own frames and was charged $568 for just the lenses. After insurance, I still had to pay $170 out of pocket -- just for lenses with anti-glare. I needed the glasses urgently, so I paid it, but I absolutely regret it. On August 1st, I placed my order and gave them my $500 Tom Ford frames to have the lenses fitted. Instead of handling them carefully, they broke my frames during the process. Not only did they fail to apologize, but I was told over the phone that I would need to purchase another set of frames because they were not liable for frame damage per the paperwork I signed. When I asked about a credit or refund since they broke my frames, they refused. I then asked for a refund on the lenses so I could take my business elsewhere, but they told me the lenses were already cut and nonrefundable. To make matters worse, if I bought new frames, the lenses would need to be remade anyway. At that point, I ordered new frames from another store, choosing not to give Eye and Coffee Guy another dime. Twenty-five days later, my glasses finally arrived -- far too long for something so basic. Horrible and slow service from start to finish. For comparison, I later went to another local optometrist who immediately told me that my $250 insurance frame allowance was still valid since I hadn't used it. I was able to use it toward a pair of Dolce & Gabbana frames with no problem. The competitor quoted me $125 out of pocket for lenses with anti-glare, anti-scratch, and UV protection -- all made in-house and ready the same day. Meanwhile, Eye and Coffee Guy quoted $399 for the same lens features and still had to send them off. Even with insurance, I paid more here than I would have paid in full elsewhere without insurance. I feel completely misled, taken advantage of, and frankly, ripped off. The lack of transparency, the misinformation, the refusal to take accountability, and the careless handling of my expensive frames is unacceptable. I will never return for optical services again. To top it off, I've been a loyal coffee customer here 4 times a week. But after this experience, I will no longer be giving this business a single dollar for coffee or anything else. The only thing close to $50 here is the coffee and muffins. Do better.

Dr. Murray is a very skilled and knowledgeable ophthalmologist. She removed cataracts fro both my…read moreeyes. She made me feel at ease from the first visit about my pending surgery. She called me personally several hours after the surgery to follow up as to how I was feeling. Very friendly and professional staff. I would recommend her to anyone needing eye surgery.

If you value your eyesight, do NOT let Dr. Murray near your eyes. My husband had a cornea…read moretransplant a few years ago with another doctor in another city, and within two months he had 20/20 vision in that eye. Since we moved to Florida he had to find another doctor to do the second eye, and he somehow chose Dr. Murray. After the surgery he couldn't see as well as before. She kept him coming back month after month for appointments for over a year and just kept "checking" but didn't do anything to correct the problem. We live in Destin, and he was driving for over an hour to get to her office so it wasn't convenient. Once she had him come into the office to tell him that they had new equipment, but they didn't know how to use it until they got training from the salesperson so they would have to reschedule him for another day. They could have told him that on the phone and saved about 3 hours of driving. She kept saying that if the surgery didn't work, she would re-do it. But she never did. She just kept checking and checking. After a year he just stopped going to appointments. When he went to get glasses the opthalmologist said he has astigmatism so bad that his vision cannot be corrected with glasses, and he said it WAS CAUSED BY THE SURGERY. There MUST be a better doctor in the area.

I've been going to Dr. Terry Fall for years as has my husband…read more We think he is very professional, concerned and excellent. All the staff have been great as has The Glasses Store. Carol was my go to girl and now she's retired. Good for her but sad for me

I am a long time patient of Dr Fall. He is very thorough with his exams. Always answers questions…read morein a patient manner. would highly recommend him.

We loved our last optometrist and were not confident we'd find as nice of a facility or as great of…read morea selection but we were so pleasantly surprised by Bell & Terrezza! They feature a fantastic array of glasses and very high tech equipment for assessing your eyes. I saw pictures of my optical nerve. Pretty wild! Thankfully everything looked good. They also tweaked my vision so I am seeing more clearly especially when driving in the darkness which has been a welcome improvement. She suggested a newer version of contact lenses for me which last longer (my preference - not a daily girl). & she even had her staff call nearby ophthalmologists for me to help me with something else!! Very happy I came here. It used to be a dollar general and still appears as one on Google earth but don't let it fool you. It's a very recently modernized facility with nice exam rooms and an extensive selection of glasses. They had brands like Tory Burch, Ray Ban, Longines, Anne Klein, Coach, etc. so a broad array and price point. The gal helping us with the eye glass frame selection was helpful and sweet. Looking forward to picking up my new glasses.

They were very polite and explained everything to me. They were also helpful picking out my frames…read more Excepted my insurance. I would recommend this business.

What went well? Everything! I'm not great about keeping up with prescription and haven't replaced…read moremy glasses in some time. I was an early morning walk in - wait time was just long enough for me to fill out my paperwork. Everyone was extremely friendly and it was so smooth. If you're older: the machine that helps determine your prescription is waaaay easier than it used to be - I felt like I went to a wizard! And when it came time to select some glasses (frames and options) the young woman working the counter asked a few questions and literally walked me to the pair I ended up getting - first try, I don't even need to see any others. These guys are legit. For as long as I live in Pensacola I will be exclusively using them. Can't recommend enough for my old folks who haven't enjoyed previous optometrist appointments. 10/10 will be back

I have tried almost every eyeglass store between Destin and Pensacola, Opti-club has by far the…read morelargest selection! I picked out a Swarovski and a Tiffany pair. These frames are not cheap and the lenses are even more expensive so to say that I was disappointed when I picked up my glasses and the Tiffany pair broke as soon as I put them on, I was heartbroken. My daughter's wedding was in a few days in England and opti club actually offered to overnight the glasses to England for me. I declined the offer because I know how mail can get lost especially going overseas. When I came back a week later, my glasses were ready and I again drove to Pensacola to pick up my Tiffany glasses. I wore them two days, and they broke again in the same spot that they broke originally at opti club! I was devastated! Opti club ordered new Tiffany frames and the glasses are great. I didn't like the fact that I had to make 3 round trip visits to Pensacola (I live an hour away) but the ladies were so nice and the fact they offered to overnight them to England speaks volumes. Also, opti club gives a full year warranty on their glasses not 30 days like everyone else!