1. Clarkson Eyecare

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Lebanon, OH

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Clarkson Eyecare

3.2 (6 reviews)
Open • 7:00 am - 1:00 pm, 1:45 PM - 5:30 PM

Services - Clarkson Eyecare

Eye exams

Retinal imaging

Eye testing and diagnosis

Clarkson Eyecare Photos

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Clarkson Eyecare

Clarkson Eyecare

2.2(9 reviews)
6.4 mi

I remembered it clearly from 2-3 years ago: I really like…read morethe doctor a lot. I can see eye to eye with him. He has a great vibe and awesome personality. I am the nicest patient that I am. But, I left my insurance card at home and home was only so close. The front desk manager needed it, I told her I left it at home and I needed to come back to grab it. Oddly enough, she was acting very mean and bullied me on my common sense. She knew how close home was. That was the day I had enough with women like her pushing me around like that. I had to raise my voice at her and told her I simply forgot it at home. I come back and just tossed the card at her and she billed my insurance. She didn't continue on with that behavior any longer. Til this day, I still receive texts and emails about coming back for an annual exam. I don't want to come back. Either that was a racial issue or, she was simply acting like an alpha female. Do better next time. If a patient is totally unreasonable, then it's okay to be very firm and assertive. But, if someone is a bit disorganized yet very polite, at least try to work with them.

My wife took a day off work for her scheduled eye exam today, only to be informed upon arrival that…read moreher appointment was canceled due to an alleged lack of confirmation. I have meticulously checked her phone records; there were no calls or texts received from your office or any related third-party system. If your confirmation calls are flagged as SPAM, they will never be received on our end since they are automatically flagged and ignored. We have been loyal patrons of Clarkson Eyecare since it was Loveland Eyecare. However, due to this experience, we will no longer patronize your establishment and will seek services elsewhere, preferably a provider that values patient communication and does not depend on automated systems prone to error.

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Clarkson Eyecare
Clarkson Eyecare
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Clarkson Eyecare - optometrists - Updated October 2026

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