ServiceMaster was engaged to remove bad cigarette odor from my house. First they recommended attic…read moreduct cleaning. Then they washed everything: walls, ceilings and floors. Then they ran air purifiers for several days. Smell is now mostly gone, except around front entrance door and around access door to the garage. I am still working on that smell. Also, it took them a few days to come get the air purifiers. Overall I am satisfied with their work. They were responsive and professional.

Upon return from our vacation, we found that we had a lot of water damage because of a leak from…read moreupstairs bathroom seeping through ceiling downstairs. ServiceMaster team came right away and started cleaning and restoring the affected areas. Christopher Garcia is the Project Manager, and he is thoroughly professional, communicates very well, and answers all questions. He goes out of his way to help us out. It was amazing to see how he was managing his team as well! I highly recommend this business.

Liel from CalPro was a godsend! We had a sink overflow and flood two adjacent bedrooms. He…read moreimmediately got to work cleaning up and doing what was necessary to prevent any further damage. He was in and out over 5 days keeping on top of the drying protocol and helped us navigate the insurance process. Very knowledgeable and professional. It was so reassuring to have him involved in what was a very stressful event. Highly recommend this company!

From the owner: Calpro Restoration specialized in Water Damage clean up and restoration service. We are family…read moreowned & operate business here in California that provides emergency service 24/7. We hold all the relevant licenses and relevant insurance for California state. We give our customers personal service from the first contact until the very end of the process when we help to customer deal with the insurance company.

Rocky and his team helped me out with mold remediation in my crawlspace and I couldn't be happier…read morewith the service they delivered. Just good humans doing good work in an industry that can be overwhelming. Mold is not a fun topic, but they are an honest company with fair pricing and great expertise. Not to mention the rigamarole the team endured working with my insurance company...Cannot recommend them enough. Thanks again yall!

This business I recommend ! They are not high pressuring . They are really a great family owned…read morebusiness . Thank you for your assement .

I can't begin to say how happy I am with the work A1 Pro Property Restoration did for me. When my…read morehouse was flooded I called A1 and they responded quickly, vacuuming up the water and placing fans and heaters where needed. Plastic was hung to protect cabinets and dry areas. drywall had to be removed to prevent mold. All this was done in a very professional manner. All of my belongings were carefully, professionally packed up for safekeeping. The old hardwood floors were removed. New floors were installed, drywall was replaced and walls were painted. Then all of my belongings were put back where they belonged. All of the contractors worked hard and did a great job. The best part was how A1 worked with the insurance company, making a hard job easy. I can't say enough good things about A1 Pro Property Restoration. They left my home better than before the flood.

The owner Daniel really is a professional Quick to respond and leads a great team. They were Very…read moreneat and clean during a messy mitigation situation and very communicative. Works with insurance claims very well.

Our roofers went into our attic prior to doing their work and let us know that there was potential…read moremold/biological growth in some areas. I reached out to several remediation companies, and Servpro was the most professional, thorough, and incredibly reasonably priced one (I'm talking about a $2k+ difference with one other company)! Once our roof repair was complete, Patrick and his crew came out to do their work. They were prompt, efficient, and it seemed like they were very thorough. I even picked Patrick's brain on a few other areas of concern inside our house, and he was very transparent and honest. I hope not to need to use them in the future, but if I ever do, they'll be the ones I'll call. Happy to recommend them to anyone who needs remediation work done as well. Thank you!

I noticed mold signs/growth on my garage concrete floors. I knew then that I needed to get…read moreprofessionals to come out to take a look. I stumbled on Servpro on Yelp. After reading other reviews, I decided to give them a call. Patrick came out to take a look. He told me what was needed to be done and gave me an estimate. After couple days, I hired him for the job. On the day of the job, Patrick showed up with his team. Patrick explained in details of the steps they would take to treat my garage. They first deep cleaned the floors by sweeping and power washing then add the mold treatments and finally power wash it down again. Once all the cleaning and treatments were done, they placed 3 fans to blow dry the garage. The next day, Patrick came back to fill in the cracks in between the slabs to prevent water/moisture from coming up. I had a great experience working with Patrick and his team. They were professional, friendly, fast and efficient. Very easy to talk to. They cleaned up after themselves. Highly recommend.

Thank you Ryan for the outstanding customer service! We appreciate Roto-Rooter for their quick…read moreservice in an emergency type situation where our sewer drain was overflowing and we were at risk of having the house red-tagged. They were here within the hour and cleared the issue in view of the city officials, and saved our butts. Again, Ryan was on top of his stuff, knows his job well, and brought a great, friendly attitude to the mix. Thank you again we will happily go to them again in the future!

I'm a plumber here in Grass Valley and I was on a job where I was working on one item and Cameron…read moreChapman from Roto-Rooter was working on another item on the same property and he helped me fix and troubleshoot an item that would've been very difficult without his help. Cameron is the man I would highly recommend him to anybody with any plumbing issues. Very professional knows this stuff.

I am wowed by the concern, carefulness and speed of Cecil Construction. I have never worked with…read moresuch a responsive contractor. Trent Cecil went out of his way to make sure that my project moved along swiftly and smoothly. I would not hesitate to recommend Cecil Construction to anyone, and certainly wish more people had the concern and care that I've seen with this company. Thank you!

Unreasonable prices. Was hit with a 40% price increase on a service that they've done before, the…read moreprice increase wasn't authorized or run by me. I tried to resolve it amicably with them and all they did was threaten to charge more if I don't pay in a few days.

These guys know what they are doing and are really reasonably priced for their service. Easy to…read morereach out to and very responsive.

I reached out to Impact Biohazard Remediation (Brooklyn) regarding a unit that needed to be…read morestripped of carpet as well as thoroughly cleaned due to bodily fluids. I can't recommend this company enough. It was a tough situation, but the team handled it with so much care, professionalism, and compassion. Brooklyn, the owner, truly gets the nature of this work. She never judged or shamed the resident (who wasn't even present) and made sure everything was done with empathy and dignity. You can tell she really cares, not just about doing a thorough job, but about the people impacted by these kinds of situations. If you're looking for a biohazard cleanup company that leads with heart and respect, this is the one. Thank you so much, Brooklyn.

This is my second review for Green Bee and it's long overdue! Over the past 5 years, my husband and…read moreI have had MULTIPLE problems with water leaks which led to mold. Green Bee has helped us with every single mold issue. Please read my other review for more details. This past December, after having our house on the market for over 10 months with no movement, we finally were in contract. Then the Sierra Nevada foothills had the most epic storm in the past 30 years. Of course, more water intrusion. Russell had just repaired one part of the fireplace wall a few months earlier (see other review) but the whole other side failed during the December storm. Our stone veneer fireplace wall had to be taken down to fix the leak and mold. Russell was on it immediately. Because he took care of it so quickly while doing a very thorough job, we were able to close on the house just a couple of weeks late. He saved the day. Not only that, he found a wonderful contractor who rebuilt the whole wall in just a few days. We now live in our new house and fortunately, no water damage or mold. Russel and his team would be the first person I would call if we had any mold problems. He really is a kind, hardworking professional who has been a life saver multiple times in the past 5 years. Thank you Russell (and Team) for such great work and professionalism.

We had a small mold issue. I contacted Russel. His communication was prompt and clear. He explained…read morehow he would approach our problem, and helped decrease my anxiety a bit! He came, completed his work very quickly, and we were pleased to have no more mold detected after his work! I would absolutely recommend him to anyone.

Update 1/26: Finally get a meeting scheduled with Gomer. One hour before the meeting I get an…read moreemail stating he has to reschedule. I didn't get a phone call, and was on my way home to have this meeting, I happened to open my email, and see that it was cancelled. I email and call, and finally the office personal connected me with Gomer. He states that I am responsible for getting the cracking and broken floors fixed from the subcontractor that Lawton hired. So again, the run around. After reaching out to the California Contractors State License Board, I have confirmed that this is the responsibility of Lawton, and not to be put on the homeowner. No one is getting back to me. Update 12/25: We never heard from Devon again about rescheduling, I checked in with her almost every other day tried calling tried texting tried emailing after two months of no response. Reached out to Gomer Masumbuko (COO). Let him know what was going on, he informed me that Devon Kelly had been let go from the company. I sent him all the texts I had from Devon. He said we would connect in two days. Weeks go by, I have to repeatedly attempt to connect with Gomer. Update 10/25: reached out, at least once a month, to get the work scheduled. I sent updated videos and photos of the pieces that were breaking more and more, and the new spots. We kept getting the runaround. Stated our concern that we were coming up on a year since the floor was finished. She said the floor was ordered and we set a date. We were canceled on the morning of. Update 2/25: Reached out to Devon, project manager, to let her know that the warranty work done in the original area (kitchen), by the subcontractor that Lawton had hired, was failing. Planks of the flooring are cracking and separating. Also, lots of loud popping and cracks. She confirm that that should not be happening, and was going to get it warrantied from Home Depot, where the flooring was purchased from. update (12/24): Our floors have been redone. I didn't think anything would come of leaving my review, but Lawton did try to make things right. The manager that helped us, Devon, was great. She was available to text, with questions, and wanted to make sure we were happy. She even scheduled additional work for us with the subcontractor that Lawton had hired to put the floors down in the warranty. Update: Since posting this review the COO has reached out and informed me that the crew, that worked on our home, no longer works for Lawton Construction. They are going to try to fix some of the things, that they can fix, and apologized for everything we went through. I will update this review once again, once the work is redone with a new crew, under Devon Kelly. Original review: Terrible, terrible, terrible! So many things went wrong with this company, and the job never got completed fully, and the craftman ship is awful. There is grout that is missing from tile on backsplashes. Workers didn't turn off water and had gallons of water that leaked into crawl space, so needed additional mitigation team, which of course they wanted my insurance company to pay for, even though it was THEIR mistake. Had to have industrial fans running for days, and had a $400 electric bill that WE had to pay. Was told the job was "small and would take minimal time to complete, 5 weeks"well 5 months later I had to hound them to get it finished. Would talk to one manager and get one story, and talk to another manager and get a compeletely different story. Learned that they didn't have employees for the job so they found others "who said they knew how to do the job". After job was completed they sent yet again another bill saying that they had mistakes on the other one and didn't account for certain things, also their fault! A year later, the grout is coming out of the tile and have to wear shoes or feet get cut on the tile.Towel rack coming out of wall, to discover that they didn't repair and paint the whole wall- they hung the hardware then painted around it. As we look closer we notice there is paint on the cabinets, or chipped from their tools, and most of the hardware in bathroom. Paint tape left. Floor tiles left chipped. Tack holes left. Smoke detector never hung back up. A corner of wall was never repaired at all, and there is just painters tape closing up the whole in the sheetrock. We had to paint and touch up kitchen walls and cabinets after they left. Hole behind backsplash was never filled, they just painted over it hoping we wouldn't notice. Tiles on floor/wall backsplash don't line up with the floor tiles. We can't use one of our floor vents, because they cut the tiles too big and had to hammer the vent shut to make it fit! So unprofessional all around, and looks like a high school trades class did the work, but charge top shelf. Would love to have all this work redone by someone else, but we don't have the funds to spend $30K, so we are stuck with it. As another review stated, don't walk from this company, RUN!

11 months in, the project is still unfinished. Poor communication, missed timelines, and repeated…read moreno-shows have made this an extremely frustrating experience. While the initial remediation crew was professional, the rest of the process has been unreliable. I would not recommend this company if you want work completed as promised.