Misleading pricing and zero transparency.
I called Clark's Scrap Metal in September 2025 about recycling metal from a large renovation project. They told me their prices were listed on their website, which looked fair. I ordered a 30-yard dumpster for $350, to be deducted from the proceeds of the scrap.
We filled it with over 5,500 pounds of copper plumbing, electrical wire, and cast iron -- and it was picked up on September 27, 2025. Two weeks later, after no contact, I called to check in. I was told by Lacy that the prices on their website don't apply to materials placed in dumpsters. Instead, they pay just four cents per pound, regardless of what kind of metal it is.
Nowhere on their website or roll-off information does it say that dumpster loads are priced differently. This is completely inconsistent with what I was told when placing the order. They changed the rules after pickup -- and pocketed the difference.
If Clark's had been upfront, I would have delivered the material myself and been paid fair value. Instead, they took advantage of misleading pricing. I'd strongly recommend anyone considering using them to think twice and get every detail in writing. read more