Dr Waleed Clark did a small filling for my five-year-old son and it was so tight next to the tooth beside it that I could not get floss between the teeth. His office told me the cost would be $40, but then billed me for $120 more and would not budge on the cost despite numerous conversations. Then they billed my insurance $100 for the visit to fix the filling.
We waited 20 minutes after the appointment time for the filling and had to listen to a young girl screaming the entire time in the room nextdoor. Some more soundproofing would be beneficial, as this is traumatic.
Dr. Clark is a very communicative dentist, but he is always in a rush and spent only five minutes in the room doing the filling.
There is no privacy in the main area where cleanings are done. Each of the four chairs in the open area has a blaring television on.
The administrative staff displays poor decision making (scheduling three cleanings at the same time and deciding to put the 10-month-old baby last, when we did not show up last).
I finally decided to leave his practice after talking numerous times with Dr. Clark's wife, who is the office manager, about a billing dispute. She told me if my insurance paid some amount in addition to what they had already paid, that she would reduce my bill, but when they did so she refused to reduce my bill. Their billing person, Alexis, is condescending and rude and unfortunately, the office manager was dishonest.
I mentioned to a friend that I was changing dentists and she told me that she had gone to Dr. Clark and left for the same type of reasons. She drives 30 minutes now, to Lake Jeanette and loves them. read more
