1. Clark-Mortenson Insurance

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Brattleboro, VT

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Clark-Mortenson Insurance

5.0 (1 review)
Closed • 8:30 am - 5:00 pm

Services - Clark-Mortenson Insurance

Homeowner or property

Car and truck insurance

Life insurance

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Richards Group

Richards Group

(5 reviews)

This is quite possibly the worst service experience I have ever had. These guys absolutely should…read morenot be in business. First off, there's not much for actual live employees. They have a weird dystopian setup where you sit in a cubicle, pick up a phone, and wait to speak to someone remotely. Once I got someone on the line, they asked me a few cursory questions before outright denying me services. What they said to me is "we would never consider doing business with you" and I'm only paraphrasing slightly, if at all. To be entirely clear, I have never had a car accident, and I have never gotten an insurance payout for an automobile before. I am a good driver and a very safe bet. They wouldn't give me a straight answer as to why I was denied, which is not something I would have even considered as a possibility going in. I was scheduled to buy a new car that day and the loan I was getting was contingent on having this insurance. Fortunately, the guy at Subaru was able to walk me through setting up something reasonable. Now, let me emphasize that: the car salesman was more useful by far at helping me with car insurance than the actual insurance agency. I don't even have the language to describe the absolute hatred I feel for this organization.

The Richards does not communicate effectively, and sometimes not even at all. We had four different…read moretypes of insurance policies with them. None of them were serviced properly, and they were rude unapologeticand confrontational when contacted about the failure on their part. Don't do business with this dangerous company that may leave you under or completely uninsured. It's really sad because they've bought up some great small local companies and turned them into big piles of junk. Look at the other reviews here and notice how bad they really are.

Clark-Mortenson Insurance - homeinsurance - Updated October 2026

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