My decision to move to Trulee was a good one! Excellence prevails at Trulee-Evanston, the…read morenewly-established senior living community located on Ridge Avenue in Evanston, Illinois. Vitality abounds in a community designed for both wellness and social engagement. Daily activities include exercise classes and thoughtfully-planned events including guest presentations/performances, current events, documentary discussions, travel talks, board/card games and more. The inviting smells coming from Trulee's kitchen permeate the second-floor dining center. Nutritious meals are served with a culinary flair, enhanced by the company, smiles and laughter of my new friends. As a spirited woman of 78, I continue to celebrate my 21st birthday. I recall over dinner the other evening asking my companions, "What is the secret of longevity?" One response was "attitude," another said, "happiness," the third said "thinking positively." There you have it! I'm surrounded by people who love life and continue to live life well. Genuine caring is demonstrated regularly by both administrative and medical staff. Living life well in an environment of kindness and caring is what Trulee-Evanston is all about. Charlene Blockinger

From the owner: Trulee Evanston is a modern senior living community just 13 miles north of Chicago. This is a…read morelifestyle that rewards your love of an urban, yet close-knit vibe with striking architecture, cutting-edge technology conveniences, extraordinary culinary experiences, and refreshing outdoor spaces. Mirroring the experience of a 5-star hotel, with the finest in hospitality and services. A 9-story senior living community that can inspire you to rise to new levels of wellness and peace of mind. In Evanston, Illinois, Trulee Evanston features Independent Living, Assisted Living and Memory Care. We'd love to tell you more.

I don't understand the negative reviews. I've worked with a couple of physical therapists here,…read moremost recently Cathy Gluck, and it's been a great experience. They have listened, and the sessions with them have been helpful. They're not magicians -- I had to do the home exercises diligently and make sure my form was correct (which they helped me with). I came in for help with a frozen shoulder in 2021, and a pinched neck nerve/shoulder stiffness this summer and fall. They've helped me understand my body better, and I know I'll have to do my exercises for life (because of the work I do) to not get these problems again. But I highly recommend Cathy.

Very difficult to schedule an initial post operation physical therapy evaluation. The attendant…read moredid not return a call to schedule an appointment. After four days, I had to physically visit the location and then they scheduled me for an initial appointment two weeks out. This is the worst service ever. Thanks

They were the best understanding to my pain and needs to heal I was very happy with the guys I had…read moredischarged from knee therapy

The staff are very welcoming and professional. Kieran is an excellent listener and really helped…read moreeliminate the pain and limp in my walking. Highly recommend.

I was at Alden for 3 weeks after hip replacement surgery. The nursing staff was responsive to my…read moreneeds and made my recovery process better than I could have imagined. Maria, a CNA, went above and beyond to keep my room clean and made me as comfortable as if I were at home. I called her Santa Maria, she was so kind. PT was thorough, friendly, had me up and walking, and the food was excellent. There was some miscommunication from the admin staff + social workers, but overall I had a good stay.

My father stayed here last year and had a good experience. However, this past week, my uncle moved…read morein for physical therapy after a two-week hospital stay, and our experience has been concerning. Regardless of need, every resident is put in a diaper, as staff can take up to an hour to respond to call lights--even for basic restroom assistance. By the end of the hallway on the second floor, there was a strong odor of urine. Despite being fully mobile and independent before arriving, my uncle was often put back in bed after lunch instead of being encouraged to walk, simply due to a lack of available staff. The staff also shamed him into submission of never leaving the wheelchair even when he wanted to walk with a walker or visit another area. When we raised concerns about Nurse Sarah on the second floor, the administrator refused to take my call. If you're considering this facility for a loved one, think twice. The lack of staffing and poor care standards make it a place to avoid.

My mother was an outpatient client for 3 weeks after a brief stay at Evanston Hospital. We had a…read morefantastic care team on the 3rd floor, who showed her the utmost respect and care. They are always willing to lend a helping hand when we need it. The facility does offer free parking. Visitors must check in and check out at the front desk on every visit. I do want to mention that on occasions, the staff does take cruel treatment from some patients, so be kind, as they are there to take care of your loved ones.

Our loved one experienced a couple of health setbacks while at this facility. Each time, there…read moreseemed to be a delay in calling paramedics and getting them transferred to the hospital, which was concerning. What really made a difference were the CNAs. Victorine, Quincy, Annie, Ngozi and several others were consistently kind, attentive, and compassionate -- they're the ones who helped make a tough situation more bearable. We actually returned for a second stay mainly because we trusted the care provided by these CNAs. There were also a few nurses, especially those on the late-night shift, who clearly had our loved one's best interests at heart and provided excellent care. The doctor wasn't particularly warm or approachable, but when I raised concerns about medications (through the nurses), he usually responded and tried to address them. Unfortunately, therapy was the most disappointing part of the experience. I had to be very vocal to get my loved one the therapy they needed, and it felt like there was little initiative or follow-through from the therapy team. Basic equipment like gait belts seemed unfamiliar to them, and we were pushed toward using a Hoyer lift rather than working toward the mobility goals we had set. Another concern was cleanliness -- not once did I see anyone doing thorough cleaning. For a medical facility, that was troubling and made us uneasy about infection control.

My mother has been at Dobson Plaza for a little over a month. She arrived having severe…read morehallucinations and dementia over the Christmas holiday. Cathy was so helpful when she took my mom into the facility. I was a train wreck as a I saw my mother falling apart. Cathy was warm, caring and she reassured me that she would help me every step of the way. Christine the Director of Nursing was amazing. My mother was refusing food because she was paranoid. Christine made it her mission to get my mom to start eating. Christine sat with my mom every day when my mom's food tray was brought to her. Christine asked what my mother liked to eat and she tried to have the cooks make it for her. My mom is now eating little by little. All of the doctors and the nurses did everything that they could to help my mom. My mom is no longer hallucinating thanks to Dr. Schvartzman. All in all I would say the staff at Dobson are very caring. I want to give special thanks to Maxine, Larry and Albert for taking all my calls. Dobson Plaza is not a fancy place but it is a very warm and inviting place. I give it 5 stars for the care they provide. The four stars is because there are no private rooms or private showers for people in Memory Care.

Our mom went from an independent living facility to a nursing home due to Alzheimer's. She lived at…read moreDobson for 2.5 years, and in every way I can think of, they were the most beautiful last years of her life. The quality of care, the attention, the LOVE our mom received was beyond measure. We established incredibly close bonds with those who cared for her, knowing in our hearts, minds, and souls- she was constantly surrounded, on every shift, by people who loved Gussie the way we loved Gussie. We are forever indebted, and forever grateful, for their care.

Horrible, depressing atmosphere. So bad, I wanted to volunteer a few days a week to see if I could…read morehelp. I have a friend there who was placed there against her will by a family member. I feel so sorry for the residents there who cannot afford better.

Unfair to employees HR Samantha, will not give you adequate pay for your experience Which effect…read morecare. I would never abandon. My residents or shift spoke with Don about resigning before leaving was not even on schedule that day.

If you love and care for someone do not admit them to the Evanston Nursing and Rehab Center. It's a…read moredisgusting hell-hole: unsanitary, unprofessional, untrustworthy employees and with terrible food and accommodations. They will tell you whatever they think you want to hear. Additionally, they verge on illegal practices that if I had the time, money, and inclination I would bring a lawsuit against them. A few of the rehab employees were qualified and caring, but the rest of the facility isn't worthy of any commendations.

While my dad was getting his knee treated (which only took a couple of sessions and afterwards he…read moresaid the treated knee felt better than the other knee lol), I learned that Emily the owner also specializes in pelvic health. I did pelvic floor PT after giving birth and experienced how big a difference that made, so with some new issues that's bothering me for a while I decided to give it another try. It was the best thing I did for myself this year. Emily fixed the muscles that are not in good shape, helped me get into good stretching routines and suggested how to modify my home office set up to avoid the problem in the future (we thought the cause was bad sitting posture from working from home....). All that's to say with 2 months of work I'm in a good shape in a sustainable way and that makes me so happy. Emily has such a calm and warm manner, I always found my visits relaxing and recharging. Aaron at the front desk is very friendly and easy to work with. They also only have 3 therapists that don't work at the same time, so the facility was never so busy as some other PT facilities I've been to. Maybe the only thing to note is their hours vary from day to day (very friendly to working ppl). So if nobody answers the phone, maybe try a different time. Pelvic floor issues are so easily overlooked yet they impact the body so much. Everyone deserves a good pelvic floor therapist!

I love everyone at this office. I have worked with every PT at the office except Dr. Emily Grimm…read more(she does not work evenings), and they are all phenomenal, especially Dr. Revathi Ravindran. I have worked with 4 PT offices through the course of my injury, and Rush PT is by far the best. They truly listen to what your pain and needs are, individualize and progress your program as you see improvement, and help you structure safe workouts outside of the office. I have been dealing with chronic pain, sciatica, numbness, and tingling from a herniated disc and stenosis for over a year and a half, and I am finally making significant progress. The manual tissue massages and dry needling are incredibly helpful. I was on the verge of getting surgery, but now I am confident I don't need it. As a 23 year old, I finally have hope that my back pain can heal and remain healthy--all thanks to Rush Evanston PT!

The Pearl of Evanston is a fantastic facility with top notch care ! The administration , nurses…read moreand physical therapy along with activities are exceptional . I give Pearl a 5 star rating . My friend Cubs Superfan Ronnie Woo Woo Wickers loves it there . I recommend Pearl to anyone needing short term or long term care

How can I leave a 1 star review without even going there? Well, I'll tell you. My mother in-law was…read morelooking for rehabilitation. I called not once, but four times to ask to take a tour of the facility. My wife called an additional three times. All calls went to the admissions voicemail. So 7 messages left, not one call has been returned. That tells me that The Pearl Of Evanston is not on top of things. What happens if there is an insurance issue, or logistics issue? Doesn't fill me with any confidence of their ability.