I give this establishment zero stars, for the price that you pay there is not quality care…read moreunfortunately. When they see family members come in, they act like they're super caring, but I've caught them several times ignoring the residents. Most of the residents look beat up and bruised from falling because they weren't being watched. The staff are thieves. Management could care less about anything. And your nickel and dimed for everything, you think you pay one price but your bill is several thousand dollars a month more. I was told one thing several times, but they never stick to their word they do what they want. I've never met a bunch of more uncaring people in my whole entire life. My parents were barely there for three weeks and couldn't wait to run away from that place as fast as possible. Don't fall for their bullshit.

Warning! Management can't or won't keep a full working staff roster. Turnover is like a…read morehurricane. Mom moved to Morningstar in 2017. It was good for quite a while, but now (Fall 2019) it is in turmoil. It is woefully understaffed (does it even meet code?). They can't retain people at any level, from primary caregivers to department managers. Pay levels and how staff is treated are both issues. The facility is nice, opening in 2016, but their management has taken a serious turn for the worse. The ownership of this facility is Morningstar Senior Management of Denver, CO. They provide no e-mail address, no complaint channel via e-mail, web or telephone, and no one on their executive team will either take a phone call or return a message. Sadly, we are going to look for another facility.

This is Disneyland for Seniors! Happy staff and residents, amazing programming and services, great…read moremeals and incredible amenities. My mom has never been so happy and healthy.

Not enough info on line. Do you have any casitas? Do have anything larger than the 2 bedroom…read moremodel? We are a couple (80 and 85 years old). What if we rented 2 units, could you remodle with a connecting door?

My friend had went in there, and her niece who lived in Calif had power of Attn so I had to get an…read moreattorney to visit my friend who I had taken care of for 10 yrs visiting her once a week when she was in an apartment and calling her daily - once she got in their - they took all her photos of our group that we belonged to and would not let me put up any photos they blamed it on the niece - said I could not be left alone with her - when she died they never told me so when I drove down the next month ( as I was too sick to visit the previous month ) she was already gone and did NOT tell me where she was buried :(

Make sure if you place a loved one in the memory care unit that you understand it is their way or…read morethe highway. They do not like family "interference" my loved one went physically and mentally downhill very quickly. They put her on psych drug that had a blackbox warning not use on elderly dementia patients. When she developed side effects and i complained they kicked out.

Despite the one review that apparently doesn't know the hard working and loving family and that…read moreruns this business; this place was amazing for my grandma. Although my grandma needed a high level of care , Corina and John and their staff did all they can to always make her feel at home and make sure she is living her last years to her maximum potential. I fully recommend this retirement home for anyone that wants a personable , loving , professional, clean and affordable experience. I can honestly say that I noticed my grandma getting better at times when I had no hope and it was all because of the amazing staff and care that American Dream Retirement home provides. Their retirement home is the best designed and equipped retirement home I've ever encountered - it is truly a site to see. I definitely recommend checking this place out before you consider any other business.

From the owner: From doctors and nurses, to salon and barber services and more, we are pleased to provide the most…read moresatisfaction for our residents. We are conveniently located close to hospitals, police and fire departments, shopping, and various places of business. For the most part, we make things easier by including many of these services right here at home—most are included in the regular monthly rental. Where else can you get one-stop care for all your needs without setting foot outside? Here we’ve listed the most popular services. If you don’t see what you need, just ask! We are always looking to improve our accommodations and make more resources available for you and your loved one. In-house physicians & registered nurses. Occupational and physical therapy. Home Health and Hospice. Medical & medication monitoring 24/7/365. Wound therapy. Manicures & pedicures. Haircuts (salon and barber-type). All personal hygiene products. Bathing and other personal hygiene assistance. Laundry service. Housekeeping service. Individual call system to alert staff. Cable T.V., Internet, Safe and secure property. Wheelchair accessibility. Home-cooked meals. Personalized care programs. Recreational and social activities.

My husband was in the Rehab to Home section for about a month. He was treated so well and with…read moresuch a positive attitude. (The food was very good too!). I can't say enough about what a great experience it was.

We had the best experience after my mom fell and fractured her hip last spring. My mom stayed at…read morethe Rehabilitation area. The staff was efficient, professional and extremely caring. The facilities were impeccable and provided a soothing environment for my mom's recovery. I would definitely recommend this site. I even looked into respite care for help if we want to take a vacation and rest assured my mom is in good hands!

If I could give zero I would, and I was an employee. If you care about your family or who ever…read moreyou're planning on putting in here. Don't. Think twice. They don't care about the employees or the residents. All they care about is money. Management is god awful and make everyone hate it here and the good staff leave. They place is completely outdated, the food is mediocre at best, management is terrible, some of the staff are cool and do care, but it's outweighed by how awful everyone else is, most of the management has been there forever and they need a full overhauls. Go to literally any other retirement community if you care about your mom, dad, grandparents, whoever. Do not put them here.

I perform at The Springs for their happy hours and have interacted with the staff and residents…read moreover the years. It is always a positive, friendly experience. Tim in activities and Mary at the front desk greeting everyone are just the best to work with. I've seen them interact with the residents and it is obvious the residents love the care and service that they receive from them.

My mother is going into her 6th year at Friendship Village Tempe Health Center. While her dementia…read morehas been slowly taking effect on her, the care the CNAs and nurses have risen to the occasion. They are all extremely friendly, knowledgeable and kind. My mother is extremely well taken care of there. The facility is clean, pleasant, well-maintained and has a very nice garden downstairs, with plants and a waterfall. The food is above average, and dieticians work to ensure each resident is tended to as needed. My two complaints are cost and number of employees (esp. regarding equipment). My mother has to be lifted into/out of bed and her wheelchair. It seems that there are only one or two of these lifts per floor. When she needs to go the bathroom, she sometimes has to wait 10 minutes, which is uncomfortable and, truly, degrading. For what they charge per month - which is a lot - they should have another lift. Also, the CNAs are overworked. They need at least one more per wing. The other complaint is cost. If my mother weren't using her life savings, we couldn't afford it; however, as long as she has the money, we will keep her there. I looked at several places. While FVT was a bit more expensive than many, the reviews are very, very good, and I wouldn't risk moving her to a cheaper facility. How they treat the patients when family isn't there is crucial. FVT employees take exceptional care of her. Highly recommended, if you can afford almost $9000 per month for a private room (not much less for a shared one...).

Horrible, no confidence in the care of a loved one that ultimately had to suffer and be transferred…read moreto a hospital. Developed a bed sore and was malnourished during their stay

A new building would be a definite improvement. The staff is great. They take good care of their…read morepatients.

My dad was happy when he was there before he passed away. I don't feel they should have given him…read moresome of the medications they did without a doctor saying so but that's just my opinion I don't know what their authorized to do but I don't think the nurses or caregivers should be making medical diagnosis

Acoya Shea has been a wonderful transition spot for my mom over the last couple of months…read more.. We were impressed with it from our initial tour. The staff have always been friendly and helpful and the residents genuinely love living here. There is a variety of daily activities for those that want to participate, quality food onsite (all meals included), and plenty of additional amenities that help make living here super convenient. It's also a great location just east of Scottsdale on Shea. The apartments themselves are a great size and the entire facility is clean and vibrant. I'm not sure if this will be "home" for the long term for my mom, but it has been perfect for the time being.

My friend and her husband recently moved into Acoya Shea. I didn't even realize that this…read moreretirement/assisted living facility was even at this location (across from Butterfield's restaurant, near Shea and Scottsdale) because it's such a new property. Yesterday, I went to visit them and have lunch with them at their facility's restaurant. From the moment I walked in, I marveled at how new and beautiful everything looked. There was even a slight smell of fresh paint to add to the newness. The decor in the lobby was gorgeous and upscale, with high ceilings, inventive light fixtures, and lots of seating. The restaurant offers sit-down service. They have daily specials and a soup of the day. They had a good variety of sandwiches, salads, soups, and desserts for lunch. The brownie was my favorite part of the meal. It was decadent! This facility allows for small pets. There is a dog run area outside. There's also a heated pool and a gorgeous seating area outside with a large television mounted on the wall. My friend showed me the activity schedule. They offer many fitness and enrichment classes, such as art classes in the art studio. There are also bridge, rummikub, and mahjong groups that meet on a regular basis. This facility is not yet at 100% capacity. I would definitely recommend booking a tour if you are in the market for retirement living, assisted living, or memory care.

Comfy Couch has been a fantastic place for my parents to feel cared for and at "home" during their…read morelate years in life. Located in the Arcadia area, familiar to my parents from when we all were young; the surroundings were a comfort; and the central location is more convenient, so all of me and my siblings are able to visit. The wonderful staff, caring owners, and other residents have been a marvelous place for us to feel Mom is cared for and loved.

We moved our 90+ year old mother to Comfy Couch from a large facility in the Valley. The staff is…read morecaring and attentive. They go the extra mile to care for our mother, who is partially paralyzed from a stroke. The owners are quality people, very hands on and responsive to inquiries and concerns. the house is kept impeccably clean and the location is fabulous. Several medical/geriatric professionals who have visited my mother have commented on the quality of the home and care. One recently said she was recommending it to other clients, which she noted, she rarely does. We highly recommend Comfy Couch.