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Spanish Fort, AL

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Claire's

4.7 (3 reviews)

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Dillard's

Dillard's

3.0(16 reviews)
0.2 mi
•$$$

The first time I went in this Dillard's, I had pretty much the same experience as Christopher…read more Granted, I did spend a lot of time browsing Christmas ornaments, because that's what I do. I picked up a $6 pack of wax melts in my favorite holiday scent (Aromatique Cinnamon Cider) and walked around the store with them. I've never stolen anything in my life, and being followed around the store like I was some kind of thief made me feel so uncomfortable that I didn't want to go back. I went back over the summer to buy a birthday gift, and I went in again today to buy make-up during Clinique's bonus time, and also to buy more smell goods. I haven't had that issue again and the sales ladies were extremely friendly and helpful. Dillard's has always been one of my favorite stores. It's my go-to for clothes for my kids and make-up for me. Occasionally, I even buy myself clothes when I'm there. They have great sales too!

Return process here is ridiculous. I ordered a dress online that was not carried in store for my…read moredaughter's cotillion dance. Part of the reason I chose Dillards is they are located across the street from Timbercreek and thinking returns would be quick and easy if necessary. My husband did the same with a belt. I brought both the belt and dress to customer service with receipts and tags on. Both ordered with in the last 6 days. Never worn/ used. They called 2 people from other departments to look over the belt and then another separate person look over the dress. Never experienced this any where. Makes you feel like a criminal. Super offensive. In the future I think it would just be easier to order from a better store and return via mail.... There are too many options out there.

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Claire's - accessories - Updated October 2026

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